Trac proudly powers the recruitment for
Birmingham Community Healthcare NHS Foundation Trust

About
We provide high quality, accessible and responsive community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in peoples homes and in over 200 hospitals, health centres and clinics. We provide services for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services.
Contact
- Address
- Birmingham Community Healthcare NHS Trust
- Priestley Wharf
- 20 Holt Street
- Birmingham
- West Midlands
- B7 4BN
- Contact Number
- 0121 466 6000
Band 7 Single Point of Access Clinical Practitioner
Accepting applications until: 17-Sep-2025 23:59
Vacancy status: Open
Accepting applications until: 17-Sep-2025 23:59
Key details
Location
- Gwefan
- Priestley Wharf 1&2
- Cyfeiriad
- Holt Street
- Tref
- Birmingham
- Cod post
- B7 4BN
- Major / Minor Region
- Birmingham & The Black Country
Contract type & working pattern
- Contract
- Permanent
- Oriau
- Full time - Shift working
Salary
- Cyflog
- £47,810 - £54,710 per annum
- Cyfnod cyflog
- Yearly
- Gradd
- (NHS AfC: Band 7)
Specialty
- Prif leoliad
- Nursing
Trosolwg o'r swydd
An exciting opportunity has arisen to be part of a brand-new Single Point of Access (SPA) service designed to transform how we deliver care and support to our patients across urgent care and community services. This is your chance to shape a pioneering, person-centred service right from the start!
The SPA will act as the central hub for coordinating clinical referrals, triaging urgent needs, providing advice and directing patients to the right services at the right time. Whether you're answering a call, reviewing referrals, or coordinating rapid support, you will play a key role in ensuring patients and professionals receive timely, efficient, and compassionate responses.
Why Join Us?
· Work alongside WMAS and other system partners to deliver joined-up care
· Be part of a dynamic, forward-thinking multidisciplinary team
· Help develop a newly launched, high-impact service
· Build new skills in triage, navigation, and integrated working
· Access to full training and ongoing CPD tailored to your role
· Opportunities for career progression as the service expands
· A supportive, inclusive, and flexible working environment
· Make a real difference to patient outcomes and experience
· Help reduce pressure on emergency services by ensuring safe, timely care pathways
Advert
1. Work in accordance within professional code of conduct.
2. Provide clinical triage and expertise.
3. Act as a first contact, exercising a high degree of professional autonomy and critical judgement in providing advanced clinical assessment for patients referred with undiagnosed needs through a range of consultation mediums.
4. With support of the Advanced Clinical Practitioner, initiate investigations, interpret diagnostic results and manage and evaluate care where appropriate/necessary.
5. Make direct referrals as appropriate for medical assessment and diagnostic procedures within agreed pathways.
6. Contribute to the service achieving its quality targets to sustain high standards of patient care and service delivery.
7. Signpost, refer and support access to health services to reduce inappropriate attendances and admissions to A&E.
8. To safeguard individuals from abuse by reporting any incidents involving potential or actual abuse and acting upon concerns immediately.
9. Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including the initiation of effective emergency care.
10. Support professionals/patients/carers to make informed decisions and delegate care appropriately within the Service.
Gweithio i'n sefydliad
To provide clinical expertise and leadership within the Single Point of Access to reduce unnecessary hospital admissions and contribute to effective admission avoidance and facilitate early hospital discharge. This includes effective history taking, clinical triage, diagnosis, and the implementation of a range of care services for patients with acute, undiagnosed conditions and long-term conditions.
The post holder will be able to provide clinical expertise in Triage across the Adult Community Services Division.
The post holder will work in partnership with patients, carers and other health and social care agencies to promote independence and develop individual plans of care relevant to patient need. The post holder must plan and organise their own complex workload to ensure safe and effective telephone triage, balancing urgent calls with routine assessments. They will anticipate and respond to fluctuating demand across the service.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
The post holder will be expected to work multi professionally, support other team members’ roles and contribute to the future development of the service providing professional advice and appropriate training to others in the multi-disciplinary service.
The post holder will be expected to rotate into clinical teams every 3-4 months to remain up to date with the changing landscape of community services and own practice.
The post holder will be expected to work within a flexible working pattern over a 7 day week.
Facilitate staff development and empowerment of all team members to perform to high standards and to innovate..
Contribute to daily operational planning, including allocation of clinical staff, managing workload distribution and supporting service continuity during periods of high demand or staff shortages.
Provide senior clinical oversight for the triage team, supporting real-time decision making, escalation and risk management. Acts as a point of contact for complex or high-risk cases requiring senior input.
UK Home Office Visa Sponsorship requirements
In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.
Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link, will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.
All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.
The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.
We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.
We are also dedicated to supporting the career progression of colleagues from underrepresented backgrounds into this role and more senior roles within the Division and the wider organisation.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Using Artificial Intelligence
Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here
Benefits of working for us:
- Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
- Attractive relocation payment if you relocate to the local area.
- Discounts for local and national retailers
- Dedicated well-being services for all employees
- Flexible working where possible
Applicant requirements
Person specification
Qualifications / training
Meini prawf hanfodol
- Registered Nurse Level 1 (Adult)/ AHP HCPC registered.
- Evidence of up-to-date post registration education relevant to the role.
- Degree in relevant subject
- Independent prescriber
Meini prawf dymunol
- Mentoring or teaching qualification.
Experience
Meini prawf hanfodol
- Significant experience as a registered health professional including working in a rehabilitation, frailty, community or older adult setting or care
- Experience working as a registered nurse / clinician in the community
- Significant experience of a multidisciplinary approach to care.
Job specific
Meini prawf hanfodol
- Skills to organise team workload and prioritise.
- Awareness of legislation affecting the role including equal opportunities law.
- Ability to evidence application of utilising evidence-based practice.
- Work autonomously
- Knowledge of current legislation, particularly those affecting community services
- Understanding of the principles and application of Clinical Governance.
- Knowledge and understanding of clinical audit.
- Excellent verbal and written communication skills
- Understanding of the complex needs of a socially and culturally diverse population
- Understanding of legislation related to Safeguarding Vulnerable adults and children
Personal qualities
Meini prawf hanfodol
- Good interpersonal and leadership skills.
- Ability to team player work as a
Other job requirements
Meini prawf hanfodol
- Hold a full, valid, UK driving licence and have access to a vehicle.
- Willing to work flexible hours including weekends and Bank Holidays as part of a rota.
- Ability to work across various sites across the community, inpatient and acutes hospitals in Birmingham
Further details / informal visits contact
- Enw
- Michelle Price
- Teitl y swydd
- Service Clinical Manager for ICG
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07874 890555
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