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The Newcastle upon Tyne Hospitals NHS Foundation Trust
About
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit Newcastle Hospitals NHS Foundation Trust.
Staff Experience and Engagement Administrator
Accepting applications until: 25-Sep-2025 23:59
Vacancy status: Open
Accepting applications until: 25-Sep-2025 23:59
Key details
Location
- Gwefan
- Regent Point
- Tref
- 317 Regent Point
- Cod post
- NE3 3HD
- Major / Minor Region
- Tyne and Wear
Contract type & working pattern
- Contract
- Fixed term: 5 months (until 29 March 2026)
- Oriau
- Full time - 37.5 hours per week
Salary
- Cyflog
- £24,937 - £26,598 per annum
- Cyfnod cyflog
- Yearly
- Gradd
- (Band 3)
Specialty
- Prif leoliad
- 317 Staff Experience & Engagement
- Dyddiad y cyfweliad
- 14/10/2025
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Trosolwg o'r swydd
As Staff Experience and Engagement Administrator, the postholder will provide administrative support to the Staff Experience and Engagement team across a variety of workstreams to enhance staff experience, improve staff engagement and support ongoing change. This involves supporting the Trusts initiatives and promoting the Trust engagement agenda through providing administrative support to the team.
The postholder will have the opportunity to work collaboratively to facilitate events focused on staff experience, as well as supporting Trustwide programmes.
The postholder will be responsible for maintaining the upkeep of multiple record systems, liaising with relevant stakeholders to ensure the smooth operation of the team, and will be responsible for maintaining information across multiple websites regarding the Staff Experience and Engagement Team.
The postholder will undertake regular financial responsibilities, such as payroll reports and supporting the Staff Experience and Engagement Facilitators with invoice processing and queries.
- Interview Date Tuesday 14 October 2025
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Advert
- Provide administrative support around the Trust benefits packages, ensuring relevant media around benefits are fit for purpose, meets business needs and maintains the corporate voice
- Develop and maintain robust local databases, spreadsheets and communication systems as required, ensuring effective and efficient use of these systems in all respects
- Work collaboratively with the team to produce briefing, and other communications, to support the Staff Experience and Engagement agenda across the Trust
- Provide administrative support to produce documents and reports pertaining to all staff engagement activity. This will require the use of MS Office and other systems on a regular basis
- Provide administrative support in creating content related to Staff Experience and Engagement. For example, Web Pages, Campaign Plans, Annual Reports etc
- Work collaborative with the team to create content for a range of on-line and off-line staff engagement communication materials.
- Maintain own records (both electronic and paper-based)
- Use, retrieve and update information daily from a variety of databases
- Ensure accurate records are maintained in relation to Staff Experience and Engagement activities
- Provide administrative support in the development and implementation of staff experience and engagement communication strategies, policies, and procedures
- Provide administrative support in the development and implementation of any changes which will impact on staff experience
Gweithio i'n sefydliad
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
- Provide administrative support for the development and management of the Trust Careers Website, ensuring it is fit for purpose, meets business needs and maintains the corporate voice
- Develop and maintain robust local databases, spreadsheets and communication systems as required, ensuring effective and efficient use of these systems in all respects
- Work collaboratively with the team to produce briefing, and other communications, to support the Staff Experience and Engagement agenda across the Trust
- Provide administrative support to produce documents and reports pertaining to all staff engagement activity. This will require the use of MS Office and other systems on a regular basis
- Provide administrative support in creating content related to Staff Experience and Engagement. For example, Web Pages, Campaign Plans, Annual Reports etc
- Work collaborative with the team to create content for a range of on-line and off-line staff engagement communication materials
- Maintain own records (both electronic and paper-based)
- Use, retrieve and update information daily from a variety of databases
- Ensure accurate records are maintained in relation to Staff Experience and Engagement activities
Person specification
Qualifications & Education
Meini prawf hanfodol
- Educated to NVQ Level 3, or equivalent experience
Knowledge & Experience
Meini prawf hanfodol
- Good working knowledge of Office software packages, including Word, Excel, PowerPoint, and Outlook
- Excellent keyboard skills
- Previous administrative experience
Meini prawf dymunol
- Financial understanding/experience
- Experience of promotional work through websites and social media
Skills & Abilities
Meini prawf hanfodol
- Excellent communication and interpersonal skills
- Ability to effectively interact with a diverse range of people
- Excellent organisational skills
- Attention to detail and ability to meet tight deadlines
- Ability to develop, and maintain, good rapport and working relationships with relevant stakeholders
Further details / informal visits contact
- Enw
- Jack Burgess
- Teitl y swydd
- Staff Experience and Engagement Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0191 2820735
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