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NELFT NHS Foundation Trust

About
NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex and Kent.
We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Contact
- Address
- Trust Head Office
- West Wing
- CEME Centre
- Marsh Way
- Rainham
- Essex
- RM13 8GQ
- Contact Number
- 0300 300 1530
Phlebotomy Manager
Accepting applications until: 08-Oct-2025 23:59
Vacancy status: Open
Accepting applications until: 08-Oct-2025 23:59
Key details
Location
- Site
- Thurrock Community Hospital
- Address
- Long Lane
- Town
- Grays
- Postcode
- RM16 2PX
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Permanent: 37.5 hrs
- Hours
- Full time
- Part time
- Job share
- Flexible working
Salary
- Salary
- £38,682 - £46,580 p.a. (plus HCAS) pro rata
- Salary period
- Yearly
- Grade
- (Band 6)
Specialty
- Main area
- Phlebotomy
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
An exciting opportunity has arisen for a Community Phlebotomy Manager Band 6 within NELFT
· The postholder will provide overall day to day management and running of the phlebotomy service , both clinic-based and domiciliary services in Basildon, Brentwood, and Thurrock ,developing and transforming the phlebotomy service as required.
· The post holder will consistently deliver a client-focused service which promotes good customer service and effective working relationships.
· To work with own line managers in conjunction with other stakeholders, to ensure targets are reached.
· Will monitor progress of investment projects and business case investments providing updates and reports as necessary
· Will provide line management to direct supports and will be directly responsible for the leadership and management of the phlebotomy service across South West Essex
· The post holder will support their peers to be an effective team member whilst working on their own initiative. They will have a commitment to collaborative working and actively support and liaise with other health and social care professionals and agencies.
Advert
· Provide overall day to day management and running of the Phlebotomy Service , both clinic-based and domiciliary services in Basildon, Brentwood, and Thurrock ,developing and transforming the phlebotomy service as required.
· The post holder will consistently deliver a client-focused service which promotes good customer service and effective working relationships.
Working for our organisation
Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT.
They are:
- We are kind.
- We are respectful.
- We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Starting with NELFT
NELFT places great importance on new starters being properly welcomed into the Trust. All new starters will join the Trust on the first Monday of each month and undertake a comprehensive induction of up to two weeks, including mandatory training, systems training and the allocation of equipment. As part of the process, new starters will also have the opportunity to meet the executive team, senior managers, and attend several drop-in sessions focusing on engagement, health and wellbeing, and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period.
High Cost Area Supplement - Fringe
This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,303 to a maximum of £2,198 p.a. pro rata for part time).
Detailed job description and main responsibilities
· To be responsible for organising and prioritising own and others workload in the day to day allocation of work.
· To deputise when required for Operational Lead absence.
· To have organisational knowledge relating to Trust protocols and procedures and adhere to them.
· To be responsible for providing accurate records of information required by the Trust for audit purposes.
· To ensure effective risk management at team level by accident/incident reporting, assessing and controlling risk and ensuring residual risks are added to the Trust register.
· To employ professional curiosity in your day-to-day role and act upon any findings appropriately.
· To manage business continuity and effectiveness of services
· To provide advice and information and represent phlebotomy services at relevant meetings
· To lead service development/transformation, including new opportunities for investment and QI projects
· To report regularly to the Operational Lead on compliance/non-compliance of standards.
· To ensure safe staffing level in the service via Health rostering, leave and effective attendance management
· To monitor waits and delays in service and report any issues to the Operational Lead.
· To manage recruitment, selection and retention.
· To manage induction of permanent and temporary staff for Phlebotomy
· To manage the phlebotomy budget within the financial envelope.
· To manage staff within the Phlebotomy services in accordance with HR policies.
· To consistently deliver a ‘client-focused’ service, which promotes good customer service and effective working relationships.
· To be responsible for obtaining quotes for equipment and authorising all purchases and invoices for the service
- To perform any other tasks commensurate with the grade of the post and in line with the requirement of the post.
· Lead on the transformation, of the phlebotomy service as required in line with new initiatives both locally , across the MSECC and nationally, sustaining this transformation and ensuring modern practices
· Responsibility for day to day management/supervision of the Phlebotomy team.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.
Use of AI
Please see attached document regarding acceptable use of AI during the recruitment process.
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
- A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
- A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our efforts to support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
- Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
- Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.
Supporting our Armed Forces
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Gold Award under the Armed Forces Employer Recognition Scheme. We have supportive policies, guaranteed interview schemes for veterans. reservists and military spouses and give additional leave to our Reservists so that they can attend their annual camp.
Equal opportunities employer
We are committed to equal opportunities and diversity and positively encourage applications from all sections of the community regardless of any protected characteristic.
We are a Disability Confident employer and have made the pledge to commit to employing more people with disabilities. If you require this application in another format i.e. Braille or audio tape please contact the recruitment team on 0300 300 1530 or email [email protected].
Correspondence with us
You are advised to regularly check your emails (including any junk mail/spam folders) for correspondence related to this post.
As part of our recruitment process, we may be required to share information you provide on the application form with NHS Counter Fraud Authority (NHSCFA) and/or other organisations for the purpose of the prevention, detection, investigation and prosecution of fraud or any other unlawful activity affecting the NHS. We also use third party providers to check and verify your qualifications who may be contacting you on our behalf to verify the same.
Applicant requirements
Person specification
Role specifics
Essential criteria
- Trained to degree level or equivalent vocational qualification or training
- Relevant clinical experience
Desirable criteria
- Ability to manage in a clinical setting
- Knowledge of current professional issues relating to speciality
- Ability to work with external organisations to ensure smooth running of care pathways
- evidence of continued professional development
Professional development
Essential criteria
- Relevant clinical experience
Desirable criteria
- Ability to work with external organisations and use & develop clinical & managerial pathways
Assessment
Essential criteria
- Trained to degree level or equivalent vocational qualification or training
Desirable criteria
- Ability to manage in a clinical setting
Further details / informal visits contact
- Name
- Jan Minter
- Job title
- Operational Lead
- Email address
- [email protected]
- Telephone number
- 07525 922315
- Additional information
Please contact Jan Minter informally if you require any further information regarding this post
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