Modern Matron, Medicine

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• Accountable for own actions in accordance with the Code of Professional Conduct. Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times.
• Responsible for delivering the goals of the Matron’s Handbook, taking a proactive as well as reactive stance on cleaning standards and infection control.
• Highly developed communication skills enabling maintenance of high quality service within a complex and challenging environment with often, conflicting priorities. Demonstrates accountability for standards and continuous quality improvements in line with the Trust’s values.
• Responsible for a workforce working with advanced practice.  Demonstrates experience of working with a workforce with an advanced practice qualification and able to role model professional standards within this field.
• Responsible for the provision of a high quality professional Nursing  service across a number of departments, promoting best practice and implementing a review process that looks at quality and efficiency to meet the needs of patients and service, working with other departments, specialities and colleagues where support is needed to ensure best practice and safe service delivery.
• To demonstrate clinical credibility, participating frequently in ‘back to the floor’ days as well as supporting areas when necessary. Being visible as a senior Nursing or midwifery leader at all times, both within the Trust and when representing the Trust at external events.
• Contributes to development and implementation of policies, procedures and guidelines across a number of departments, ensuring that clinical governance is embedded in practice.
• Overall budget responsibility for service resources across a number of departments; in particular ownership of Nursing pay budgets, monitoring variance and implementing contingency plans as appropriate, e.g. bank, agency expenditure and absence management.
• Responsible for the timely and efficient management of governance processes e.g. complaints, root case analysis and investigations.
•  Responsible for the development, monitoring and improvement of quality and performance key performance indicators e.g. QUESTT, safer staffing.
• Ensure that the education, training and professional development needs of the nursing workforce are identified and appropriate plans are in place to meet needs.
• Lead the development and change of nursing practice and policy within the group, exploring new roles and ways of working to modernise the service and improve patient experience.
•  Responsible for the support and delivery of effective workforce recruitment and retention strategies, including staff development and succession planning.
• Ensure that service delivery meets the standards expected by patients and that strategies are in place to maintain and improve high levels of patient satisfaction, responding appropriately to complaints and concerns raised.
•  Undertake bleep-holder responsibilities for the hospital on a regular basis.
• Utilise information and IT systems to produce accurate and timely workforce and resource and performance data and reports.
• Responsible for development, implementation and evaluation of projects to improve patient care and service development through the audit cycle, ensuring all services are appropriately accessible by patients and linking to the clinical governance framework and business planning process.
• Supporting the development and implementation of Trust wide initiatives such as UHCWI and Together Towards World Class.
• Undertake occasional supervision of direct workload requiring moderate to high physical effort according to patient dependency or staff need.
• Responsible for contributing to the vision and strategic development of the service.
• Demonstrate through effective leadership the ability to provide professional and emotional support to individuals and groups, e.g. during difficult situations or unexpected events. Acting as a clinical role model to all staff and coaching the senior Nursing team within the group structure.
• Accountable for maintaining a clean, safe environment ensuring adherence to Trust standards of cleanliness, hygiene and infection control at all times.
• Responsible for adherence to Health and Safety and Trust policy and Clinical Group objectives designed to protect healthcare staff and service users from clinical and non-clinical risk and known hazards. Supporting the group and Trust management teams in developing and implementing business continuity plans and emergency response.
• Ensuring effective use of group resources e.g. staff, equipment, beds, clinics etc to maintain balanced capacity and demand according to service requirements.
• Maintaining and demonstrating the Trust’s values, inspiring and holding to account others across the organisation.
• To undertake daily quality walk rounds, routine and as required audits and at least one rostered clinical shift per month.

10 Key working responsibilities:

1. Leading by example
2. Ensuring patients get quality care (positive patient experience, effective nursing care, patient safety)
3. Ensuring staffing is appropriate to patient need
4. Empowering nurses to take on a wider range of clinical activities
5. Improving hospital cleanliness
6. Ensuring patients’ nutritional needs are met
7. Improving wards for patients
8. Making sure patients are treated with respect and dignity
9. Preventing hospital acquired infections
10. Resolving problems for patients and their relatives

For further details of the role please see the attached job description