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Central and North West London NHS Foundation Trust

About

Central and North West London NHS Foundation Trust (CNWL) is one of the largest trusts in the UK, caring for people with a wide range of physical and mental health needs. We have approximately 7,000 staff who provide healthcare to a third of London's population and across wider geographical areas, including Milton Keynes, Kent, Surrey and Hampshire.

As a Foundation Trust we involve service users, carers, the public, staff and partner organisations in the way that we are run and our future development. If you are interested in becoming a member of our Foundation Trust please visit: www.cnwl.nhs.uk

(source: Central and North West London NHS Foundation NHS Trust website)

Contact

Address: 350 Euston Road; Regent's Place; London; London; NW1 3AX
Contact Number: 02032145700

Find out more

Jobs Website

Open

Ref: 333-D-HJ-1890 Vacancy ID: 7536586

Mental Health Support Worker - Young Adults Team

Accepting applications until: 19-Oct-2025 23:59

Vacancy status: Open

Accepting applications until: 19-Oct-2025 23:59

Location

Site: HMP Bronzefield
Address: Woodthorpe Road
Town: Ashford, Middlesex
Postcode: TW15 3JZ
Major / Minor Region: London

Contract type & working pattern

Contract: Permanent
Hours: Full time - 37.5 hours per week (Health & Justice Services work to a 7 day working week)

Salary

Salary: £28,860 - £31,671 per annum. incl HCAS Fringe (pro rata if part time)
Salary period: Yearly
Grade: (NHS AfC: Band 4)

Specialty

Main area: Health and Justice Services

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Detailed job description and main responsibilities

Clinical:

To work together with the service user and where possible their carers in the drawing up of care plans encouraging and motivating service users to take an active role in their own care plan.
To contribute to the assessment, planning, implementation and review of care with the multi-disciplinary team
Help to identify early signs of relapse by monitoring the service user’s progress, level of functioning and mental state and alert the appropriate staff involved in the service user’s care.
To assist in the delivery of the therapy programme within the service by co-facilitating groups
To liaise with and refer service users to other healthcare services to ensure continuation of appropriate treatment
To be actively involved in regular multi-disciplinary risk assessments along with daily informal risk assessment when carrying out interventions
Report regularly to qualified staff
To maintain accurate, contemporaneous patient records as required by existing procedures, entering appropriate details on the service users case notes as necessary
Participate in the review of the service provided to clients overall and advise any changes to the supervisor
To undertake such other duties as may be determined from time to time within the general scope of the post
To accept and respect service users personal beliefs, uniqueness and identity.

Professional:

To attending and actively participating in training sessions and team/Proximal network meetings.
Receive and utilise clinical supervision and appraisal to develop and maintain safe practice
To dress and behave in a professional manner appropriate to the role
To be able to function effectively as a member of a multi-disciplinary team
Liaise effectively across services.
To fully participate in the Trust’s performance review and personal development planning process on an annual basis.
To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
Maintain confidentiality at all times
Ensure service users are treated with dignity and respect
To contribute positively to the effectiveness and efficiency of the teams in which they works.
To contribute to a healthy and safe working environment by adhering to health and safety regulations and Trust policies.
To participate in Clinical Governance activities
To be aware of your responsibilities in line with the 1983 Mental Health Act and other relevant legislation

Educational:

Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process.
To participate in the service line learning & development meetings and training

Service Development and Delivery

To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific service user group, peer support and mental health.
To comply with all relevant Trust policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information and to be aware of any changes in these.
To be aware of, teach others and challenge issues in relation to stigma, low expectations and anti-discriminatory practice as appropriate.
To read and understand the statutory requirements of the Mental Health Act 1983.
To attend clinical, business & service development meetings as required.
To raise the profile of peer support both within CNWL, and externally, through co-delivery of presentations, workshops, and participation in Trust –wide peer related projects and audits: and information sharing as required and as agreed with the line manager.

Vaccination

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification

Education and Qualifications

Essential criteria

Care certificate or relevant equivalent
Ability & desire to obtain both underpinning knowledge and NVQ qualifications
NVQ Level 4 or demonstrable equivalent in health or social care
Commitment to undertake Continuing Personal Development

Desirable criteria

Willing to undertake NVQ Level 4 or demonstrable equivalent in health or social care (if appointed through preceptorship)

Attitudes, aptitudes personal characteristics

Essential criteria

Commitment to promoting the needs of people with neurodevelopmental & mental health requirements
Self-motivated
Empathy, compassion and patience
An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
Be versatile, accessible and flexible in availability

Other

Essential criteria

The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job.
Ability to promote anti-discriminatory and anti-racist practices.

Previous Experience

Essential criteria

Experience of mental health services (as a worker, service user or carer)
Working within a Multidisciplinary Team (MDT)
Working knowledge and understanding of CPA process.

Desirable criteria

Experience of working in a prison setting

Skills and Knowledge

Essential criteria

Ability to listen and communicate effectively at all levels
Ability to create innovative solutions to help empower service users
Ability to work unsupervised in a range of settings
Ability to form positive therapeutic relationships with service users and carers
Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities
Ability to provide practical support with daily living activities
An understanding of safeguarding adults and children

Desirable criteria

An understanding of the mental health system

Documents

Further details / informal visits contact

Name: Valerie Palha
Job title: Young Adults Team Lead
Email address: [email protected]
Additional information: We are a friendly team and encourage any prospective candidate to contact us with any questions and/or to book an informal visit.

You can also find more information on our services and the work we do within the Health & Justice Directorate please do look at our new website https://www.cnwl.nhs.uk/health-and-justice

Our healthcare services work to a 7-day week working model, to ensure our patient's healthcare is always managed and maintained to the highest of standards.