Trac proudly powers the recruitment for
Aneurin Bevan University Health Board
About
Aneurin Bevan University Health Board is the operational name of Aneurin Bevan University Local Health Board. The Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys.
As an Employer, we are adaptable, agile and flexible and can offer variations to working practices in line with our Agile Hybrid Framework and Home Working Policy.
The Health Board employs over 13,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers.
The Health Board is led by the Chairman, non-executive directors, the Chief Executive and other executive directors. The Board is supported by the Senior Management Team.
Contact
- Address
- Llanfrechfa Grange Hospital
- Llanfrechfa
- Cwmbran
- Monmouthshire
- NP44 8YN
- Contact Number
- 02921 500200
Contract Support Manager (General Medical Service) GMS
Closed for applications on: 18-Nov-2025 00:02
Vacancy status: Closed
Closed for applications on: 18-Nov-2025 00:02
Key details
Location
- Site
- Llanarth House, Unit 1 Newbridge Gateway
- Address
- Bridge Street
- Town
- Newbridge
- Postcode
- NP11 5GH
- Major / Minor Region
- Newport
Contract type & working pattern
- Contract
- 6 months (Fixed Term / Secondment to meet the needs of the service)
- Hours
- Part time
- Job share
Salary
- Salary
- £31,516 - £38,364 Per annum, pro rata
- Salary period
- Yearly
- Grade
- (Band 5)
Specialty
- Main area
- Primary Care Contract Team
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.
Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086
Job overview
An exciting opportunity has arisen within Aneurin Bevan University Health Board’s Primary Care Contracting Team. We are seeking a highly motivated Band 5 Contract Support Manager to join our Contracting Team on a fixed term contract for 6 months as part of a job sharing role, supporting the delivery of Primary Care services across the Health Board, with a lead in GMS.
As the Primary Care Contract Support Manager, you will play a key role in delivering safe, effective, and patient-centred primary care services. You will support a broad agenda focused on service improvement and robust contract management.
The successful candidate will have extensive experience working within Primary Care, with the ability to work both independently and collaboratively as part of a dynamic team. Excellent interpersonal and problem-solving skills are essential, along with a flexible and proactive approach to managing challenges.
Advert
Planning, developing, implementing and monitoring Primary Care Contracts for the ABUHB incorporating NHS guidance and policies/strategic direction in Wales.
Managing the Primary Care Contracts, including variations and performance management.
Contributing to the development and implementation of service specification.
Contributing to the developing, implementing and monitoring the Primary Care Strategies, ensuring that they meet the needs of our population and improve access.
Assisting with the management of the Primary Care budgets including contractor’s fees and allowances.
Ensuring that knowledge of legislation and regulation relating to Primary Care professions is kept updated.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
This post is fixed term/secondment for 6 months from start date, to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The post holder will work as part of a dynamic team in the development and delivery of effective commissioning of primary care contracts across ABUHB in accordance with local and national commissioning strategies and priorities.
This is a key management role with responsibility for supporting a wide ranging agenda through the delivery of patient-centred, safe, effective primary healthcare services across ABUHB.
The post holder will support the Primary Care Contracting Team with the delivery, contract management and long term strategic planning of Primary Care services across ABUHB and also support service delivery within the Prison. They will also support the Primary Care Contracting Team in taking forward the strategic agenda for the Health Board.
The post holder will be responsible for collaborating and negotiating with contractors, service providers to identify and achieve service development and improvement, evaluating through performance management and manage the delivery of specific plans and projects to meet the healthcare needs of the local population
The post holder will act as the day-to-day contact for resolving contract management issues that arise within primary care. This will involve providing and receiving complex, sensitive or contentious information where there are barriers to understanding or acceptance, which are overcome using developed interpersonal and communication skills. The post holder will demonstrate appropriate analytical ability, comprehension skills, intellectual capacity and knowledge of relevant contract/legislation, regulatory frameworks, performance management, clinical governance and financial arrangements across Primary Care Contract services
This will include;
Planning, developing, implementing and monitoring Primary Care Contracts for the ABUHB incorporating NHS guidance and policies/strategic direction in Wales.
Managing the Primary Care Contracts, including variations and performance management.
Contributing to the development and implementation of service specification.
Contributing to the developing, implementing and monitoring the Primary Care Strategies, ensuring that they meet the needs of our population and improve access.
Assisting with the management of the Primary Care budgets including contractor’s fees and allowances.
Ensuring that knowledge of legislation and regulation relating to Primary Care professions is kept updated.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Applicant requirements
Person specification
Qualifications & Experience
Essential criteria
- Educated to Degree level or equivalent knowledge and experience to post graduate diploma level.
- Evidence of continued professional development.
- Excellent oral and written communication skills.
- Ability to think laterally, prioritise effectively and to present effectively to groups.
- Ability to communicate well with all levels of staff and patients.
- Capacity to think strategically and have ability to analyse and solve complex problems.
- An ability to prioritise work and manage competing demands.
- Ability to work on own initiative and as part of a team.
- Excellent skills at partnership working.
- Effective interpersonal and negotiation skills.
- Effective analytical and interpretation skills
- Ability to analyse and solve complex problems.
- Effective organisation and time management skills
- Effective performance management and numeracy skills.
- Ability to apply national contractual regulations to local setting in the interest of local patient.
- Ability to represent ABUHB
- Able to deal with confidential and sensitive information.
- Flexible and adaptable approach to work.
- Able to prioritise work and work to deadlines.
- Able to work effectively against a backdrop of change and uncertainty.
- Knowledge & Understanding of national policy and contractual regulations for all Primary Care contracts.
- Working knowledge and understanding of Data Protection and Freedom of Information Acts and Caldicott Guidelines.
- Understand fully the meaning and application of confidentiality
- Knowledge & Understanding of database administration
- Can work effectively with people with diverse skills, abilities and experience.
- Commitment to team-working
- Ability to travel between sites and to external meetings
- Significant experience of working in in a contractual/commissioning environment, including performance management of contractors.
- Experience of IT systems i.e. MS 365 package
- Experience of developing and implementing new and complex services, plans and business cases.
- Evidence of ability to contribute to strategy development and implementation, which may impact across the organisation.
- Experience of providing and receiving complex, sensitive and contentious information.
- Experience in consultation and negotiation with primary care contractors.
- Experience of managing resources well and ensuring services are delivered.
- An ability to interpret legislation and national guidance.
- Experience of working in partnership with other organisations.
- Experience and an ability to prepare and present (both written and orally) detailed reports to groups of people.
- Experience of training staff in specialist issues
Desirable criteria
- IQT Bronze
- Substantial experience in NHS.
- Experience of using computerised systems including oracle or be willing to be trained. Minimum of 3 years experience of working within Primary Care Sector.
- Welsh Speaker
Documents
- JD&PS (PDF, 720.3KB)
- Functional Requirements Form (PDF, 640.5KB)
- Values & Behaviour Framework (PDF, 700.7KB)
- NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
- Flexible Working Options (PDF, 328.2KB)
- Agile Hybrid Working Framework (PDF, 5.9MB)
- Home Working Policy and Guidance (PDF, 380.6KB)
- Guidance Notes for Applicants Nov 25 (PDF, 322.5KB)
Further details / informal visits contact
- Name
- Joanna Norman
- Job title
- Service Development Manager
- Email address
- [email protected]
- Telephone number
- 01495 241236
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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