Primary Care Administrator
Accepting applications until: 09-Nov-2025 23:59
Vacancy status: Open
Accepting applications until: 09-Nov-2025 23:59
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Accepting applications until: 09-Nov-2025 23:59
Vacancy status: Open
Accepting applications until: 09-Nov-2025 23:59
Priority consideration will be given to applicants from the Hampshire & Isle of Wight NHS system, namely:
University Hospitals Southampton NHS Trust, Portsmouth Hospital University NHS Trust, Isle of Wight NHS Trust, Hampshire Hospitals NHS Trust, NHS Hampshire and Isle of Wight Integrated Care Board, Hampshire and the Isle of Wight Healthcare.
To provide a comprehensive and efficient secretarial and administration service to the Senior Team including supporting key areas of work and being the main point of contact for all queries.
To assist the Senior Team with day-to-day admin tasks. To work with little supervision, prioritise on a daily basis ensuring the smooth operation of the office area and office systems. The role also requires handling comprehensive and sensitive information/correspondence, document management and arranging complex meetings.
To work as a member of a team of Administrators and Support Officers in a flexible and co-operative way, in particular providing support for the other administrators and the wider director team at times of pressure and absence.
To assist with co-ordinating of diaries for the Senior Team, this includes arranging complex meetings on a daily basis.
To exercise judgment and discretion in the daily handling, monitoring and organisation of all appointments/meetings.
To cover incoming telephone / MS Teams calls, general enquiries and take messages as required.
To manage incoming and outgoing highly complex and highly sensitive correspondence as instructed that urgent matters are dealt with accordingly and passing on more complex queries as appropriate.
To deal effectively with and re-direct information to and from others as appropriate.
Responsible for agreed bring forward systems which ensures relevant documentation for meetings is available in the agreed timescales.
We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.
We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement and a balance between work and personal life.
We enjoy a forward thinking and innovative culture and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.
Here is a summary of some of the benefits and services which are on offer to staff:
· 27 days paid minimum holiday and bank holiday entitlement
· NHS pension scheme
· Sick pay policy
· Occupational health services including staff counselling services
· Flexible working and family friendly policies
· Flexible retirement and retirement vouchers
· Health Service Discounts – offers for stores, travel, equipment etc.
Successful candidates will be subject to a six-month probationary period.
Manage and prioritise own workload using own judgement to make decisions on a daily basis dealing with issues as they arise.
To be able to work independently, setting, and prioritising own work within own set timescales for the day, seeking advice and support as necessary.
To take responsibility for the handling of highly sensitive and highly confidential information.
On a day-to-day basis, maintain a current and efficient filing system and to be responsible for administration of clerical and general office duties including printing, scanning and photocopying.
To assist with providing IT and estates support and guidance to the team as required. Liaise with the IT help desk, reporting any faults, arranging service call/repairs.
To assist with producing standard and complex letters, spreadsheets, and presentation materials.
Design and produce forms, posters and circulars using computer graphics (Microsoft programmes) as required.
To support with projects as instructed.
To set up and support the Senior Team at workshops.
To arrange, when requested, meetings, conferences, training courses and events including the process of room bookings, catering needs, communication of times and venues to participants in these events and producing agendas and minutes.
To organise travel arrangements when necessary for the team.
To maintain where required, other activity, data and supervision registers information.
Develop effective working relationships within the organisation and with external stakeholders.
To assist and provide cover during busy periods, sickness absence and annual leave.
Please note the following before applying:
1. We reserve the right to amend the closing date based on the volume of applications received. Vacancies attracting a high volume of applications may therefore close earlier than advertised.
2. In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
3. As a Disability Confident Employer we are working to create a workplace that enables all staff to reach their full potential. As an ICB, we value diversity and are committed to the recruitment and retention of underrepresented minority groups. We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
4. If you are successful and are joining from a non-NHS background, there will be an expectation that you will be engaged from the bottom of the pay band. If you would like to review the Agenda for Change pay scales in more detail and to view other benefits of working in the NHS, please visit the Agenda for Change website for further details.
5. New employees to the ICB will be subject to a probationary period of six months (some exemptions apply, please refer to the ICBs policy for full details).
We encourage and support our staff to be fully vaccinated against Covid-19 as this remains the best way to protect ourselves, our families, our colleagues, and patients from the virus.
We recognise that some candidates for accessibility reasons may use software to support their application. At our Organisation, our selection process ensures we recruit candidates with the right skills and values. We monitor applications and remain alert to misuse that misrepresents abilities including the inappropriate use of AI.
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When you submit your application, the following privacy notice applies:
Your data is being collected by Hampshire and Isle of Wight ICB, whose privacy notice can be found here.
The data controller for this information is Hampshire and Isle of Wight ICB. This application tracking system is provided by Civica UK Ltd (https://www.civica.com/en-gb/product-pages/trac/) as a data processor.
To make an enquiry, a request for your personal information held as part of this process, or to arrange for any mistakes to be corrected, you may contact either the team who are handling your application or the Data Protection Officer ([email protected]).
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When you submit your application, the following privacy notice applies:
Your data is being collected by Hampshire and Isle of Wight ICB, whose privacy notice can be found here.
The data controller for this information is Hampshire and Isle of Wight ICB. This application tracking system is provided by Civica UK Ltd (https://www.civica.com/en-gb/product-pages/trac/) as a data processor.
To make an enquiry, a request for your personal information held as part of this process, or to arrange for any mistakes to be corrected, you may contact either the team who are handling your application or the Data Protection Officer ([email protected]).
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