Trac proudly powers the recruitment for
Manchester University NHS Foundation Trust
About
Contact
- Address
Administrative Assistant - Community Midwifery
Accepting applications until: 09-Dec-2025 23:59
Vacancy status: Open
Accepting applications until: 09-Dec-2025 23:59
Key details
Location
- Site
- Saint Marys Hospital
- Address
- Oxford Road
- Town
- Manchester
- Postcode
- M13 9WL
- Major / Minor Region
- Manchester
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Short days/Long days Monday - Sunday (inc bank holidays) current Shifts include 08:00-16:00/ 07:30-18:00/10:00-18:00)
Salary
- Salary
- £24,465 Per annum, pro rata
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 2)
Specialty
- Main area
- Maternity
Job overview
Are you a positive, people person? Are you keen to succeed and grow in a role that plays an integral part in enhancing our patient's experience and be the welcoming figure of our community Midwifery Service? Then we would love you to apply for this role.
The Community Midwives team are seeking a highly motivated and supportive Administrative Assistant to join our busy service.
We work alongside the community midwives, operating within clearly defined policies, procedures, protocols and guidelines, to aid the smooth running of a busy community midwifery service reflecting high quality customer care in all that we do.
Successful candidates must have excellent IT skills and experience working in a customer service or healthcare environment. You should demonstrate high levels of personal commitment to facilitate the delivery of a patient focused service.
Good interpersonal skills and the ability to work on your own initiative and as part of a team. A friendly and conscientious outlook is also required as is the ability to liaise with all levels of staff and patients
Our aim is to continually improve patient services and as such having robust administrative support, with a professional approach is essential. With all this mind you will need to demonstrate excellent communication and organisational skills, have accurate typing skills and must be able to multitask and willing to adapt and develop your skill set to match service requirements.
Advert
This role provides vital administrative support to the community midwifery service to ensure women are scheduled for their community antenatal and post natal appointments at time critical intervals. The role involves high volumes of telecommunication and therefore excellent customer service is pivotal to providing high levels of support to our patients.
Flexibility is key as the post holder is required to work a range of shifts including short and long days-Monday to Sunday on a rota basis (inc bank holidays). Additionally the post holder will be expected to provide cross cover to the wider services within Maternity during times of need.
Working for our organisation
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe, a great place to start or grow your career. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.
You’ll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.
You’ll find that we’re committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we’ll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.
Most importantly, you’ll be part of a team where working together and supporting each other is everything. You’ll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.
At MFT we’re All Here For You - every step of the way. Join us today.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Applicant requirements
Person specification
Education
Essential criteria
- General Education
Desirable criteria
- IT Qualification
Knowlege & Experience
Essential criteria
- Customer service
- Office/admin
- high volume telephone
- MS Office packages-excel
- Team working
- Good understanding of trust policies and procedures
Desirable criteria
- Previous NHS experience or experience in a similar healthcare setting
Skills
Essential criteria
- IT and keyboard skills with accuracy
- Ability to work under pressure whilst remaining calm and professional
- Interpersonal and communication skills
- Problem solving skills
- Ability to multitask
- Attention to detail
- Flexible
Further details / informal visits contact
- Name
- Sarah Donnelly
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 0161 276 6312
- Additional information
Karen Taylor
Admin Team Lead
0161 276 5720
Start your application
Sign in
Create an account
Create your account and apply for your new job!





