Trac proudly powers the recruitment for
University Hospitals of Leicester NHS Trust
About
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Contact
- Address
- University Hospitals of Leicester
- G58/G59 Block A Penn Lloyd Building
- County Hall
- Leicester
- Leicestershire
- LE3 8RA
Porter LRI
Closed for applications on: 18-Dec-2025 13:48
Vacancy status: Closed
Closed for applications on: 18-Dec-2025 13:48
Key details
Location
- Site
- Leicester royal infirmary
- Address
- infirmary square
- Town
- Leicester
- Postcode
- le15ww
- Major / Minor Region
- Leicestershire
Contract type & working pattern
- Contract
- Permanent
- Hours
- 37.5 hours per week (Full time - 4 on 4 off shift)
Salary
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 2)
Specialty
- Main area
- Estates & Facilities - Portering
AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include.
But they shouldn’t replace your own responses or be used to write the application for you.
Relying too much on AI can negatively impact your chances of success, because automatically generated answers:
- might not be specific or relevant enough to address the criteria in the recruitment profile
- often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
- could misrepresent information about you, such as your qualifications, skills and experience
We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.
Job overview
We are currently looking for porters in the Estates and Facilities Directorate, based at the Leicester Royal Infirmary, the Glenfield Hospital, and the Leicester General Hospital
The portering service is a 24 hour service including nights and weekends, and is essential to the smooth running of a hospital. Porters keep everything moving, from patients to parcels!
We are looking for an innovative individual with the drive and ambition to work with a group of staff within the department. The successful candidate will need the passion and drive to motivate individuals to deliver excellent patient care. The University Hospitals of Leicester trust is one of the busiest in the UK and the candidates who apply for this position must have the ability to work in a high pressured and fast paced environment.
Advert
Portering is a wide ranging job with many facets. If you are based in patient portering you would be expected to transport patients on wheelchairs, beds, and trollies, from one department to another. We also collect and deliver units of blood, gas cylinders, and other items.
Working from the post room involves franking mail, collecting and delivering post around the hospital, and sorting post for collection.
If you're based in the linen room, you'll be filling trollies with clean linen to be sent to the wards, as well as dealing with curtain changes and uniform orders.
The other department is waste, this requires driving electric vehicles, collecting and delivering large bins to each area, and segregating and preparing them for collection.
Patient care is our primary objective and it is essential that you understand the importance of working to a high standard that meets the requirements of the Trust.
Working for our organisation
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Detailed job description and main responsibilities
Training:
- Be competent to use after training to use electronic device specific to the role.
- To have a good knowledge and understanding of the requirements of the service prior to and following training
- Maintaining the necessary skills and undertaking the relevant training to fulfil your role and your personal development.
- Complete and update Trust Mandatory Training
Waste Handling
Infection Prevention Control
Moving and Handling
Infection Prevention Control
Control of Substances Hazardous to Health (COSHH)
Observing;
- Trust policies and processes
- Local processes
Key Working Relationships;
- Work Colleagues throughout the trust
- Portering supervisors and portering Coordinator
- Portering Manager
- Ward and Department Clinical teams
- Patients and General Public
Key Result Areas
- Display a high standard of personal hygiene and presentation and demonstrate good hygiene practices.
- Observe confidentiality of patients and employing trusts business at all times.
- Communicate and liaise effectively with Work Colleagues, Managers and with Clinical Teams accordance with Trust values.
- Working flexibly within the base or mobile around the site as part of a team
- Having and maintaining good relationships and communications with the Customer Service Centre working together to provide a high quality service.
Patient/Customer Service
- Ensuring that consistently a high standard of customer service is delivered at all times
General Duties
Your role will involve working within a team to provide a high quality Portering Service which offers a timely reactive and pro-active service for the movement of patients, materials and equipment within the site. You will also undertake various other specified support and ancillary tasks to meet the needs of the service.
- Respond to tasks allocated through tasks management system using hand held/radios
- Conveyance and movement of patients by wheelchair, trolley, bed etc. including assisting clinical staff
- To collect and clean wheelchairs trolley & beds
- Delivery clean linen to all wards using trolleys/ electric vehicles/tugs
- Collect dirty linen from all wards & departments using trolleys/electric vehicle/tugs
- General duties, e.g. delivery of beds, materials/equipment and all other removal requests that arise in the course of the day’s duties
- Movement of deceased persons complying Trust Policies and Procedure
- To ensure all waste is collected, transported and disposed of in accordance with Trust Policies and procedures and current national legislation.
- Blood bank – transportation of blood and blood products to and from Pathology Department
- Delivery/collection of medical notes from all wards and departments
Additional Information
Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.
Applicant requirements
Person specification
Training & Qualifications
Essential criteria
- Must be able to attend Trust induction and any relevant training that is required for this position.
Experience
Essential criteria
- Able to carry out instructions and duties as detailed in the job description.
- To Achieve within 3 years NVQ Level 2 (or equivalent) in cleaning support services and customer care
- Positive approach to customer care and seeks to enhance service provision
Desirable criteria
- Previous experience of working within a healthcare environment.
- NVQ Level 2 (or equivalent) in cleaning support services and customer care
Skills
Essential criteria
- Understanding of a range of routine work processes requiring a combination of on- the-job training and a period of induction
- Adheres to policies and procedures. Is able to propose improvements to working practices within own work area.
- Record keeping both manual and electronic
Desirable criteria
- Previous experience of working within a healthcare environment.
- Previous experience of working in a supervisory role
- Demonstrate application to undertake repetitive work
Communication and relationship skills
Essential criteria
- Have a good standard of the English language and both written and oral communication skills, providing and receiving routine information orally, electronically and in writing.
- Knowledge and ability to use a mobile tablet, PC
- Ability to work as a team member or on own initiative
- Ability to work as part of a team or on own initiative.
Commitment to Trust Values and Behaviours
Essential criteria
- Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours
Planning and organisation skills
Essential criteria
- Planning and organisation of daily/weekly work tasks/activities
- Is guided by standard operating procedures (SOPs), good practice and established precedents understanding what standards are to be achieved.
Equality and Diversity
Essential criteria
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Other requirements specific to the role
Essential criteria
- Able to work in a busy environment.
- Working to deadlines safely in a care environment.
- Working in cold and wet conditions.
- Required to work within an unpredictable and demanding environment requiring concentration when undertaking work tasks.
- Able to prioritise tasks, achieving deadlines and under pressure.
- Able to handle difficult situations discreetly and patiently
- Flexible approach to working practices
Desirable criteria
- Full Driving Licence
Further details / informal visits contact
- Name
- Douglas mead
- Job title
- Portering Manager
- Email address
- [email protected]
- Telephone number
- 07908708474
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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