Mae Trac yn falch o bweru recriwtio ar gyfer
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Gwybodaeth
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit Newcastle Hospitals NHS Foundation Trust.
Cysylltu
- Address
- Royal Victoria Infirmary
- Queen Victoria Road
- Newcastle upon Tyne
- Tyne and Wear
- NE1 4LP
- Contact Number
- 0191 282 0999 option 2
Apprentice Administration Assistant
Closed for applications on: 3-Rhag-2025 00:00
Statws y swydd wag: Closed
Closed for applications on: 3-Rhag-2025 00:00
Manylion allweddol
Lleoliad
- Gwefan
- Freeman Hospital
- Tref
- 317 01 Freeman Hospital
- Cod post
- NE7 7DN
- Major / Minor Region
- Tyne a Wear
Math o gontract a phatrwm gwaith
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
Cyflog
- Cyflog
- £12.21 per hour
- Cyfnod cyflog
- Bob awr
- Gradd
- (Apprenticeships: Apprenticeship)
Arbenigedd
- Prif leoliad
- 317 ENT Outpatients Admin - FH
- Dyddiad y cyfweliad
- 15/12/2025
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.
With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.
As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Trosolwg o'r swydd
Would you like an Apprenticeship with a guaranteed Band 2 job at the end?
You will be enrolled with a local education provider and will be required to complete your Level 2 Apprenticeship Programme within the duration of the placement. This opportunity will provide you with valuable experience and offer a strong foundation for a career within the NHS.
The ENT/Audiology Department have a post for an Apprentice Administration Assistant. The successful applicants will follow an Intermediate Apprenticeship for 12 months. On successful completion, the apprentices will automatically transfer into the permanent Band 2 posts of 37.5 hour per week. The successful post holders will provide and maintain an efficient and effective administration service to the ENT out patient department which includes covering reception to contribute to the delivery of a consistently high standard of patient care as part of the multidisciplinary team.
- Interview Date: 15th December 2025
- 37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Advert
The main tasks include :
Effective communication
Making appointments
Answering telephone queries
Reception duties
Good organisation skills
Able to work well as part of a team.
Applicants must have GCSE’’s (or equivalent) at Grade 4 or above in Maths and English.
Gweithio i'n sefydliad
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
- Work within a team of administration staff, support the provision of an efficient support service to Consultants, junior medical staff and other clinical staff within their team, ie specialist nurses.
- Reception duties
- Deal with telephone enquiries promptly.
- Communicate with patients regarding appointments and admissions at the request of medical staff.
- Cover administration posts Trust-wide as required.
Please see attached job description for main duties and responsibilities.
“You will need to be able to meet all the eligibility requirements as prescribed by the apprenticeship criteria to undertake the role”.
To be eligible for an apprenticeship you must:
- Have the right to work and remain in the UK.
- Have lived in the UK for at least 3 years.
- Provide original evidence of required English and maths qualifications.
- Be aged 18 or over (due to the nature of the shifts and role)
Further information:
- You will not be considered if you have an equivalent or higher qualification in the same or a very similar subject.
- You must not be engaged in any other funded training or education programme.
- We cannot sponsor applicants during or on successful completion of the apprenticeship so please ensure you meet visa status eligibility.
- We cannot accept applications from student visa applicants.
Please be advised if you are a 'Non-UK National' applicant you must meet the eligibility criteria and fulfil the settlement requirements of the apprenticeship course funding. Your settlement status will need to be verified as eligible for funding, by the relevant apprenticeship provider, for you to formally enroll on the course.
Further details can be found on the UK Government website.
Important note on completion of reference section of Application Form
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Manyleb y person
Knowledge
Meini prawf hanfodol
- Understanding of confidentiality issues
Meini prawf dymunol
- Understanding of medical terminology
Skills
Meini prawf hanfodol
- Good written and verbal communication skills
- Ability to be flexible and work as part of a team
Meini prawf dymunol
- Good telephone skills
Experience
Meini prawf dymunol
- Previous work experience in a healthcare environment
Qualifications
Meini prawf hanfodol
- GCSEs in English and Maths at Grades A* to C
Meini prawf dymunol
- GCSE, Functional Skills or Key Skills qualification in ICT at Level 1 or above
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Jonathon Carlile
- Teitl y swydd
- Audiology Department Co-ordinator
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0191 2448616
Os ydych yn cael problemau'n gwneud cais, cysylltwch â
- Address
- The Newcastle Upon Tyne Hospitals
- Telephone
- 0191 2826276
Ddim yn derbyn ceisiadau mwyach
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