Patient Services Officer

In cases where we receive a high volume of applications, we reserve the right to automatically close any vacancies prior to the specified closing date - all vacancies are capped at a sufficient number; you are advised to submit your completed application form as early as possible.

Please note that applications are accepted only by completion of our application form. If you have any needs that prevent you from applying in this way and participating in our online recruitment process, please contact the Recruitment Team on 0151 5565176 or [email protected] at the earliest opportunity to ensure that support can be provided. Adjustments can be made for you during application and interview.

We operate a Values Based Recruitment (VBR) approach when recruiting new colleagues. VBR helps us to attract and select employees whose personal values and behaviours align with the values of the Trust. For more information on our vision, mission and values please see here - Vision, mission and values :: The Clatterbridge Cancer Centre (clatterbridgecc.nhs.uk)

If you do not receive confirmation that you have been shortlisted for interview, please assume that you have not been shortlisted on this occasion.  It is with regret that we are unable to provide feedback to non-shortlisted candidates.

Right to work: Candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a Certificate of Sponsorship for the post by assessing their circumstances against criteria specified on the gov.uk website.

If you are successfully shortlisted, you will be invited for an interview via email. Please ensure you regularly check your emails (including junk folders) following your application and let us know if you have any problems. If you would prefer for us to communicate with you in a different way, or need adjustments to the interview process, please contact the Recruitment Team on 0151 556 5176 or [email protected].

The cost of processing a new DBS application is met by the successful applicant. DBS costs are recovered via salary deduction following commencement in post - further details including cost are available from the Recruitment Team.  It is a Trust recommendation that candidates requiring a DBS check subscribe to the DBS Update Service - further details are available here - https://www.gov.uk/dbs-update-service. Candidates who withdraw post-DBS submission will be invoiced for the full cost of the check including administration fee. 

The Trust takes active responsibility for meeting national guidance and legal requirements in relation to our Safeguarding Policy, including local arrangements for the protection of adults at risk.

The Trust is committed to providing high standards of both patient and staff experience. To support us in doing this the Trust, in partnership with Trade Unions has developed and embedded key values and behaviours that all staff are required to demonstrate throughout their employment. The Trust's values and behaviours support the Trust Vision 'to provide the best cancer care to the people we serve' and our Mission 'to improve health and wellbeing through compassionate, safe and effective cancer care'.

We promote and support diversity in our workforce. The Trust have staff networks for LGBTQ+, disability and long terms conditions, international and ethnically diverse staff and a menopause network. The Trust also hold Disability Confident Level 2 Status and provide supporting policies and processes to enable staff with disabilities and long term conditions to work in a way that best meets their needs.