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Oxford University Hospitals NHS Foundation Trust

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The Oxford University Hospitals NHS Foundation Trust (OUH) is one of the largest acute teaching Trusts in the UK, with a national and international reputation for the excellence of its services and its role in teaching and research.

Find out more about the Trust on their web-site at www.ouh.nhs.uk

Watch how OUH goes about delivering compassionate excellence on the ouhnhs YouTube channel

Cysylltu

Address: Oxford Univ Hosps NHS Foundation Trust; OUHC HR Department,; 3rd Floor Unipart House Business Centre; Garsington Road; Oxford; Oxfordshire; OX4 2PG
Contact Number: 01865 741186

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Swyddi Gwefan

Closed

Cyf: 321-MRC-7645925-B4 ID y swydd wag: 7645925

Online Testing Administrator

Closed for applications on:

Statws y swydd wag: Closed

Closed for applications on:

Lleoliad

Gwefan: Churchill Hospital
Cyfeiriad: Old Road, Headington
Tref: Oxford
Cod post: OX3 7LE
Major / Minor Region: Swydd Rydychen

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Contract: Cyfnod Penodol: 18 mis (Contract until end of March 2027)
Oriau: Llawnamser - 37.5 awr yr wythnos (Monday to Friday plus occasional Saturdays (Approx 1 in 4))

Cyflog

Cyflog: £28,392 - £31,157 per annum / pro rata
Cyfnod cyflog: Yn flynyddol
Gradd: (NHS AfC: Band 4)

Arbenigedd

Prif leoliad: Sexual Health

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values

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DUTIES AND RESPONSIBILITIES

Coordinate requests from patients and clinical staff to book appointments into Inform and other systems at times appropriate to individual patient request, clinical priority and procedure using a knowledge of clinical procedures and booking systems to resolve appointment arrangement conflicts and minimise patient journeys.
Maintain high levels of customer service at all times delivering compassionate excellence.
Provide appropriate information and instructions to patients and carers and healthcare staff regarding a range of sexual health department procedures.
Enter relevant clinical and demographic information into clinical database system (Inform) or other PC based systems (e.g. Microsoft Access/Excel).
Arrange patient transport/translators where appropriate in line with Trust protocol.
Take part in the covering of reception area welcoming patients and ensuring they are checked in and out of clinic in a professional and courteous manner.
Ensure that all appointments are checked in and out and that appropriate coding is completed to ensure Trust income is secured.
Ensure patient clinic lists are checked prior to the start of clinic
Assist in audit note retrieval. Book and return of notes to records
Contribute to the development, maintenance and implementation of local policies and operating procedures.
As necessary and appropriate, demonstrate skills to new and junior administrative and clerical staff.
Assist with the maintenance of stock control for stationery and other relevant consumables used in the department.
Contribute to and assist with general ad hoc office management procedures.
Maintain confidentiality of all patient information.
Promote and maintain personal and team development.

Sexual Safety Charter: In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.

Visa and Immigration: Oxford University Hospitals NHS Foundation Trust is able to offer Certificates of Sponsorship for all eligible roles for a Skilled Worker Visa without exception, provided the role meets the minimum salary and skill level criteria set by the Home Office (UKVI). All eligible candidates will be considered with equal consideration at all stages of the application and recruitment process. Skilled worker: Health and Care Visa | NHS Employers / Work in the UK - GOV.UK

COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.

Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.

Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed.

To note: Applicants must write their own applications. If AI tools are used, the application may be rejected as this document is crucial for assessment. This does not prevent you from seeking support via AI with applications for the purposes of any disability and/or long-term health conditions.

When using AI to help write your application, it is important to personalise it, especially your supporting statement. While AI can simplify the process, it will not fully understand the job's requirements and/or be able to showcase your skills, knowledge, and experience. Write your statement to show why you are interested in the role and how you would be a valued member of the team/OUH employee.

No unsolicited recruitment agency telephone calls or emails.