Trac proudly powers the recruitment for
University Hospitals of Leicester NHS Trust
About
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Contact
- Address
- University Hospitals of Leicester
- G58/G59 Block A Penn Lloyd Building
- County Hall
- Leicester
- Leicestershire
- LE3 8RA
Campaigns and Communications Officer
Accepting applications until: 03-Feb-2026 23:59
Vacancy status: Open
Accepting applications until: 03-Feb-2026 23:59
Key details
Location
- Gwefan
- Leicester Royal Infirmary / Home Based
- Cyfeiriad
- Infirmary Square
- Tref
- Leicester
- Cod post
- LE1 5WW
- Major / Minor Region
- Leicestershire
Contract type & working pattern
- Contract
- 12 months (Fixed Term contract- Maternity cover)
- Oriau
- Flexible working - 30 hours per week (plus on call hours)
Salary
- Cyflog
- £31,049 - £37,796 per annum
- Cyfnod cyflog
- Yearly
- Gradd
- (NHS AfC: Band 5)
Specialty
- Prif leoliad
- Communications
AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include.
But they shouldn’t replace your own responses or be used to write the application for you.
Relying too much on AI can negatively impact your chances of success, because automatically generated answers:
- might not be specific or relevant enough to address the criteria in the recruitment profile
- often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
- could misrepresent information about you, such as your qualifications, skills and experience
We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.
Trosolwg o'r swydd
The role of Campaigns and Communications Officer is a fast-paced and challenging one, working in a creative, supportive communications team at one of the five biggest NHS Trusts in the country.
The post has a particular focus on developing and delivering creative internal and external campaigns that resonate with target audiences.
Working closely with the Communications Manager and Head of Communications, you will support the delivery of campaigns within Trust priority areas including equality, diversity and inclusion, transformation and sustainability. Taking on planning, delivery and coordination responsibilities, you will help to translate creative ideas, team spirit and small budgets into effective communications with measurable results.
The successful candidate will be as comfortable in planning and delivery as they are in analysis and evaluation, to ensure that our work remains focused and of high value.
Aside from the campaigns work, this role provides support to our internal and external communications work, including media, social media and public relations and crisis handling.
Advert
You will support our diverse portfolio of internal and external communications projects and campaigns with opportunities to work with the media, social media and support crisis handling.
You will help to translate creative ideas, team spirit and small budgets into effective communications with measurable results – helping us to become a better employer and a better place to receive care.
Working closely with the Internal Communications Manager and Head of Campaigns, you will find the stories that matter to our audiences and tell them in ways that people will hear. You will advocate for colleagues and patients by listening to people’s experiences and sharing those experiences with the right people to help shape change.
You will be part of a creative, friendly and passionate team, playing a vital role in the delivery of University Hospitals of Leicester NHS Trust's vision to be 'leading in healthcare, trusted in communities'.
Gweithio i'n sefydliad
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Key responsibilities include:
Campaigns – take a central role in development and delivery of internal and external campaigns focused on our Trust priorities and employer brand, using audience insight and wider research to ensure our campaigns reach and resonate with the right people.
Evaluation – measure reach, impact and return-on-investment analysis of communications and marketing tactics using quantitative and qualitative research methods to inform future strategies and support with internal reporting of project outcomes.
Good news - work with internal stakeholders to source and develop good news stories and ensure that achievements, investment and excellence receive suitable external and internal publicity.
Events management - support the Deputy Director of Communications, Head of Communications and Communications Manager and other team members as applicable in organising VIP visits, official openings, the annual public meeting, annual awards ceremony, ensuring that relevant staff are fully briefed.
Publications - source and write copy for newsletters and briefings, other publications and the intranet. This will involve researching content, interviewing staff, drafting and editing copy, seeking the necessary approvals, proof-reading and where necessary, taking photographs.
Communication channel management – advise on and use internal and external communications channels to cascade and promote corporate messages.
Social media/digital communications – Work with the wider team to monitor and regularly use channels including but not limited to Twitter, Instagram, LinkedIn and Facebook to engage with the public and build a positive reputation for the Trust. This will include campaign and content development for social media channels for the Trust and other channels as required.
On call rota - Take part in an out-of-hours on-call rota to provide the Trust with 24/7 communications support. Work as part of the communications team to assist in dealing with adverse events and major incidents, in and out of hours.
Please see the attached job description for full details.
Additional Information
Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.
Person specification
Training & Qualifications
Meini prawf hanfodol
- Educated to degree level or equivalent
Meini prawf dymunol
- Post degree experience of 2 years or more in communications/marketing
- Other communications qualifications (CIPR, CIM or other).
- Membership of professional body
Planning and organisation skills
Meini prawf hanfodol
- Advanced working knowledge of Microsoft Office packages with advanced keyboard use
Experience
Meini prawf hanfodol
- Evidence of delivering successful campaigns through blend of education and experience
Meini prawf dymunol
- Experience Evidence of delivering successful campaigns through blend of education and experience Experience of working in the NHS or a related organisation. Application + interview
Planning and organisation skills
Meini prawf hanfodol
- Advanced working knowledge of Microsoft Office packages with advanced keyboard use Application and Interview
Commitment to Trust Values and Behaviours
Meini prawf hanfodol
- Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours
Communication and relationship skills
Meini prawf hanfodol
- Strong communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS)
- Strong presentational skills for conveying concepts, especially to those who may not be marketing / design / digital savvy
- Experience of communicating messages internally and to the public effectively
- Experience of writing and producing publications for large or complex organisations A strong understanding of the news agenda
- Ability to communicate sensitive issues
- Ability to relate to people at all levels and to deal with senior colleagues with confidence
- Ability to build and maintain strong client relationships
- Understanding and respect for the importance of patient confidentiality
- Understanding of how the media works
- Creative individual who keeps up to date with latest trends to help keep communications effective and current
Meini prawf dymunol
- Understanding of how the NHS works
Analytical and Judgement skills
Meini prawf hanfodol
- Able to deal with facts/data /information/situations requiring analysis, interpretation/ comparison of a range of options/data
- Able to undertake analysis of reach, impact and return on investment using quantitative and qualitative methods to inform future strategies/reporting
Meini prawf dymunol
- Analytical and Judgement skills Able to deal with facts/data /information/situations requiring analysis, interpretation/ comparison of a range of options/data Able to undertake analysis of reach, impact and return on investment using quantitative and qualitative methods to inform future strategies/reporting Problem solving skills and ability to respond to sudden unexpected demands; Interview
Skills
Meini prawf hanfodol
- Ability to work to tight deadlines
- Ability to remain calm under pressure and prioritise own workload
- Evidence of success in efficient and effective project management
Meini prawf dymunol
- Crisis management experience
Equality, Diversity and Inclusion
Meini prawf hanfodol
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Other requirements specific to the role
Meini prawf hanfodol
- Ability to travel to other locations as required and attend Trust sites out of hours – only where necessary and appropriate
- A team player, with a flexible approach
Further details / informal visits contact
- Enw
- Nancy Smith-Mitsch
- Teitl y swydd
- Internal Communications Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07929 862695
If you have problems applying, contact
- Address
- Paget house, 2 West street
- Leicester
- Please select region, state or province
- LE1 6XP
- Telephone
- 0116 502 7298
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