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NHS England
About
NHS England leads the NHS in England to deliver high quality care for all. We support NHS organisations to deliver better outcomes for our patients and communities, work to get the best possible value for taxpayers, and drive improvement across the NHS.
Through our seven regional teams, NHS England supports local integrated care systems, made up of public services that provide health and care – NHS organisations, primary care professionals, local councils, social care providers and the community, voluntary and social enterprise sector – to improve the health of the population, improve the quality of care, tackle inequalities and deliver care more efficiently.
Contact
- Address
- Wellington House
- 133-155 Waterloo Road
- London
- SE1 8UG
- Contact Number
- 0300 330 1369
TIS Delivery Manager
Accepting applications until: 26-Jan-2026 23:59
Vacancy status: Open
Accepting applications until: 26-Jan-2026 23:59
Key details
Location
- Gwefan
- Any NHS England office
- Tref
- Nationally
- Cod post
- B2 4AJ
- Major / Minor Region
- West Yorkshire
Contract type & working pattern
- Contract
- Fixed term: 9 months (until 31 October 2026 - Secondment only for current NHS employees)
- Oriau
- Full time - 37.5 hours per week
Salary
- Cyflog
- £55,690 - £62,682 per annum (exclusive of London Weighting)
- Cyfnod cyflog
- Yearly
- Gradd
- (NHS AfC: Band 8a)
Specialty
- Prif leoliad
- Delivery Management
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
We are an accredited Living Wage Employer which means that every colleague working for our organisation and third-party contractors will earn a real Living Wage. We are one of over 15,000 organisations, who voluntarily chose to pay the real Living Wage.
Trosolwg o'r swydd
Please note only candidates who can demonstrate experience with delivery management of digital products and agile experience will be considered.
This role presents an exciting opportunity to be part of service that is delivering positive change to our users and stakeholders. We are an multi-disciplinary agile team that develops and maintains digital products and services aimed at supporting and improving Postgraduate Medical and Dental Education (PMDE) and other professions.
As a Delivery Manager, you will drive the delivery of digital products and services at pace. You will build, motivate and support the product team and ensure that they are focused, responsive and delivering value. You will use a range of agile methodologies to remove obstacles and blockers which hinder delivery progress and deliver products and services in an iterative, user centred way.
You will have a clear understanding of delivery methods and practices. We expect you the postholder to be working with stakeholders and users, breaking down barriers and planning at a high level, and at a detailed level where necessary. You will be able to work within the product team, and across other product teams and functions, as well as with third party, especially in managing and supporting shared dependencies and goals.
TIS is a national team and although we have two “hubs” in London and Manchester, you can base yourself from any NHS England office across the country subject to approval.
Advert
The Delivery Manager will be responsible for one or more products and services within the TIS programme and will work in an agile multi-disciplinary product team with a focus on user-centred design. You will support and motivate the team to achieve outcomes and delivery that meets are users’ needs. Specifically, you will:
- Deliver high quality digital products to end users using appropriate methods.
- Use agile development methodologies and user centred design.
- Use of tools and methods for measuring and estimating work, and for predicting and planning the future schedule of work, within the context of agile delivery.
- Ensure the team are working in a high-performing and multi-disciplinary team way with high levels of personal trust and empowerment.
- Plan, support or manage user and stakeholder engagement and communications.
- Have familiarity, or build understanding, of technical processes, such as continuous integration and delivery and test or behaviour-driven development
- Have familiarity, or build knowledge, of technical tools such as Git and automated monitoring
- Remove blocks to work progression.
- Develop and manage collaborative relationships within the team, with other product teams and more widely across services.
- Using knowledge of agile and the GDS Service Standard / user centred design to drive transformation and the improvement of products and services.
Gweithio i'n sefydliad
Our work supports the NHS to deliver high quality services for patients and best value for taxpayers.
Our staff bring expertise across hundreds of specialisms — including clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial — enabling us to design and deliver high-quality NHS services.
We lead the NHS in England by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
- Making the NHS a great place to work, where our people can make a difference and achieve their potential
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money
Earlier this year, the Government announced that NHS England will gradually merge with the Department of Health and Social Care, leading to full integration. The aim is to create a smaller, more strategic centre that reduces duplication and eliminates waste.
If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Responsibilities:
- Support, motivate and facilitate the product team to deliver digital products and service, that are developed using agile methods, and in line with user-centred design principles.
- Keep stakeholders and users informed.
- Work closely with other delivery managers (or product managers) to manage cross-product dependencies.
Essential criteria:
- Delivery management of digital products, or similar product delivery.
- Creating and supporting a multi-disciplinary team.
- Engaging with users and understanding their needs
- User-centred design
- Digital delivery, such as aligned to the Government Digital Service (GDS) Service Standards.
- Agile working.
- Communications to a wide and variable audience.
- Building and maintaining key relationships.
- Strong negotiating skills.
- Change management.
- Monitoring and reporting on performance.
Desirable criteria – You may also have the following experience;
- Delivery management in an agile environment
- Supporting a multi-disciplinary agile team.
- Working with suppliers.
- Interpreting user feedback to inform change.
- Strategic service, or digital transformation involvement
We are aligning our job roles to the DDAT capability framework - https://ddat-capability-framework.service.gov.uk/role/delivery-manager
Please note that the reason for the fixed term of this contract is due to a short term vacancy.
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.
Your application is your opportunity to demonstrate to us how you meet the requirements of the role. Whilst we appreciate that you may have had support with your application (e.g., using AI technology or guidance from a trusted individual), it’s important that the information contained within your application reflects your own knowledge, skill, and experience and we trust that you apply on that basis.
If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position.
Please note that we currently do not accept applications via recruitment agencies.
To comply with the HM Government Functional Standard GovS 007, and specifically the Personnel Security Standards 2024, individuals employed or contracted by NHS England may be required to undergo a Baseline Personnel Security Standards check, dependent on the role.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.
You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any emails sent to us via NHS Jobs. If you have a query relating to your application, please contact the recruitment team on [email protected] or 0300 330 1369. You can view our Privacy Notice here.
NHS England
Person specification
Qualifications
Meini prawf hanfodol
- Educated to Master’s level or equivalent.
Meini prawf dymunol
- Relevant professional development, certification, and membership of professional bodies.
Experience & Skills
Meini prawf hanfodol
- Ability to deliver high quality digital products to end users by making things happen, planning and focussing on delivering value
- Experience of successfully building team dynamics - motivating and supporting the team, cohesion, and developing constancy of purpose
Knowledge
Meini prawf hanfodol
- Knowledge of Agile methodologies and tools used across software/analytical development
- Knowledge of user-centred design and Government Digital Standards
Documents
- Job description (PDF, 504.6KB)
- Occupational Functional Requirements Form (PDF, 69.8KB)
- NHSE - Verification of ID and RTW Guide (PDF, 306.6KB)
- Guide to Completing Your Application (DOCX, 42.7KB)
- Note for Existing NHS Employees applying for Fixed Term vacancies (DOCX, 26.2KB)
- Redundancy Clawback (PDF, 16.7KB)
Further details / informal visits contact
- Enw
- Anita Cheng
- Teitl y swydd
- Business and Programme Delivery Manager
- Cyfeiriad ebost
- [email protected]
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