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Oxford Health NHS Foundation Trust

About

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes. We focus on delivering care as close to home as possible.

Contact

Address: Trust Headquarters; Warneford Hospital; Warneford Lane; Headington; Oxford; Oxfordshire; OX3 7JX
Contact Number: 01865 901000

Find out more

Jobs Website

Open

Ref: 267-BM7821389 Vacancy ID: 7821389

(Part-Time) Receptionist/Administrator - Bucks CAMHS

Accepting applications until: 09-Apr-2026 23:59

Vacancy status: Open

Accepting applications until: 09-Apr-2026 23:59

Location

Gwefan: The Sue Nicholls Centre Aylesbury & Saffron House High Wycombe
Cyfeiriad: Beirton Road Aylesbury & Easton Street High Wycombe
Tref: Aylesbury & High Wycombe
Cod post: HP20 1EG
Major / Minor Region: Oxfordshire

Contract type & working pattern

Contract: Permanent
Oriau: Part time - 19.5 hours per week (Weds Working 9 to 5 in Sue Nicholls | Thursday 8 till 2pm & Friday at Saffron House, High Wycombe)

Salary

Cyflog: £24,937 - £26,598 per annum | pro-rata
Cyfnod cyflog: Yearly
Gradd: (Band 3)

Specialty

Prif leoliad: Receptionist / Administrator

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.

We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

Good luck and we hope to hear from you.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

To assist with reception and telephonist duties under the general direction of the Office Manager, ensuring that a professional, efficient and cost-effective service is provided to staff, visitors, partnership organisations and the public at all times.
Receive all visitors to the CAMHS and Eating Disorder Service as the first point of contact/reception, in a courteous and helpful manner, providing appropriate information as required and signposting to the relevant team/staff.
Receive calls to the Service as the main contact number. This will include transfer of callers appropriately following correct procedures in accordance with Trust policies.
Be required to have excellent communication skills and present a calm and reassuring manner.
To maintain the visitor’s log,
Book meeting rooms as required using the electronic room booking system ensuring it is always kept up to date.
Provide postal services for the trust including signing and recording of mail. Sorting, redirecting and distribution of mail across the Service
Document and inform staff of any deliveries to the building.
Undertake training in new skills required for the department’s effective operation and to maintain those skills in line with supervision and appraisal.
Ensure strict confidentiality is maintained at all times in relation to the safekeeping of all information held within the Service and comply with Trust confidentiality policies.
Exercise due diligence in maintaining the security of self and other building users by managing access systems such as pass cards and requests for trust ID badges.
Assist with the operation of Trust emergency systems such as fire alarms check and evacuation practice.
Co-ordinate the general running of the office environment including checking of daily room set up, end of day security, displays and general upkeep of the building.
Be familiar with and facilitate requests to facilities/ Estates regarding the building and to process these requests to completion.
As required and as directed, the postholder will provide general administrative support to the CAMHS service, which could include scanning, photocopying, typing letters, maintaining databases, phoning patients and making patient bookings.
Undertake other reasonable duties in accordance with the needs of the service and appropriate to the scope of the role.

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
We’re advocates of flexible working and many of our roles offer a range of employment options to help you balance your work and personal life.
Employees are expected to undertake mandatory and statutory training related to their role.
We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Essential

Meini prawf hanfodol

Knowledge & Experience

Meini prawf dymunol

Working experience in NHS

Essential crieria

Meini prawf hanfodol

Qualifications

Meini prawf dymunol

Organisation Skills

Essential criteria

Meini prawf hanfodol

Proven knowledge of Microsoft Office

Meini prawf dymunol

Level 3 Apprenticeship or willingness to join a Level 3 Apprenticeship relevant to role

Documents

Further details / informal visits contact

Enw

Nicole Atkinson

Teitl y swydd

Office Manager

Cyfeiriad ebost

[email protected]

Rhif ffôn

01865 901951

Gwybodaeth i gefnogi eich cais

Please contact Nicole Atkinson for an informal discussion if you have any questions regarding the role.

At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.

Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.