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Birmingham Community Healthcare NHS Foundation Trust
About
We provide high quality, accessible and responsive community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in peoples homes and in over 200 hospitals, health centres and clinics. We provide services for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services.
Contact
- Address
- Birmingham Community Healthcare NHS Trust
- Priestley Wharf
- 20 Holt Street
- Birmingham
- West Midlands
- B7 4BN
- Contact Number
- 0121 466 6000
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Band 6 Governance Support Officer
Accepting applications until: 26-Apr-2026 23:59
Vacancy status: Open
Accepting applications until: 26-Apr-2026 23:59
Key details
Location
- Gwefan
- Moseley Hall Hospital
- Cyfeiriad
- Alcester Road
- Tref
- Birmingham
- Cod post
- B13 8JL
- Major / Minor Region
- Birmingham & The Black Country
Contract type & working pattern
- Contract
- Fixed term: 9 months (This can also be a secondment)
- Oriau
- Full time
Salary
- Cyflog
- £39,959 - £48,117 per annum
- Cyfnod cyflog
- Yearly
- Gradd
- (NHS AfC: Band 6)
Specialty
- Prif leoliad
- Govrnance
Trosolwg o'r swydd
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
The Adult Community Services Division of Birmingham Community Healthcare NHS Foundation Trust delivers an extensive range of community-based healthcare.
An exciting opportunity has arisen for a dedicated, eager to learn and hard-working individual to join our small, but very passionate, diligent and friendly divisional Governance Team based at Moseley Hall Hospital in a capacity of a Secondment post for Band 6 Governance Support Officer.
The successful candidate will support the Divisional Governance Team and Leadership Team in the facilitation, development, delivery and implementation of the Divisional Clinical Governance framework.
We require someone who is enthusiastic and motivated and able to work to a very high standard of accuracy. Candidate will be expected to demonstrate initiative in planning and prioritising their workload. A very strong work ethic aligned with the Trust values and qualities is also desirable. Candidates need to be flexible and able to adapt working styles.
Excellent communication skills are essential to enable a post holder to respond professionally to all arising queries. Post holder will be required to develop effective relationships with a wide range of staff and key stakeholders and have a positive ‘can do’ attitude.
Advert
· The post holder will assist with provision of a wide range of Clinical Governance and Assurance functions that sit behind our clinical services, along with administrative and clerical tasks required to facilitate the improvement of quality and patient safety processes across the division.
· The focus will be to provide a high-quality input to assist the Divisional Governance Lead and Divisional Leadership Team in implementing the clinical governance agenda by achieving compliance with relevant external and internal standards, regulations, policies and requirements.
· The post holder will be responsible for provision of tasks related to facilitation of patient safety events/incidents, risk management, complaints/PALS
· Offer support and guidance to divisional services/managers in management of medical devices across the division
· Co-ordinate and prioritise governance tasks and functions related to Health and Safety, Subject Access Requests/other relevant requests covered under Information Governance framework (e.g. FOI, CHC, LeDeR, Coroners) including handling of patient’s Medical Records and other sensitive and confidential documentation
· Facilitate actions/escalations arising from National Patient Safety Alerts/other safety alerts, NICE, as well as CQC requests/inspections/other internal and external audits and quality and assurance visits/reviews.
Gweithio i'n sefydliad
Working for our organisation
IMPORTANT
- Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process.
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
The service operates between the hours of 8 am to 6pm over 5 days per week and the working pattern for the successful candidate will not include weekend working and bank holiday periods. This post may require the successful candidates to occasionally travel across sites so a full driving license and car available for work is desirable but not required.
For further details on the main responsibilities, please see the attached job description and person specification.
Person specification
Professional qualifications
Essential criteria
· Educated to degree level or equivalent
· Significant experience of working in Health services
· Willing to undertake training to develop new skills and competencies
- Knowledge and understanding of a clinical governance function within NHS
- Evidence of continued professional development relevant to role
- A practical understanding and application of risk management principles and clinical audit methodologies
Experience
Essential criteria
· Experience of working in a clinical governance / risk management / patient safety or other multidisciplinary teams with exposure to these areas
· Experience of proven ability to produce high-quality written reports in various formats
· Able to prepare and make presentations with credibility to clinicians
· Experience of extracting analysing and interpretative of data
· Experience in using departmental systems and the internet/intranet for tasks completion
Desirable criteria
· Experience of analysis of incidents and identification of trends including applying principles of PSIRF
· Knowledge and application of both qualitative and quantitative methodologies for evaluation and statistical procedures
· Experience in supporting or strong understanding of quality improvement initiatives, such as handling patient complaints, investigating incidents, and managing/handling to patients’ feedback
· Experience that demonstrates a commitment to patient-centred care and improving patients’ outcomes
Skills/knowledge
Essential criteria
- Excellent communication skills with ability to demonstrate respect, compassion and professionalism
- Strong analytical skills and a problem-solving approach
- Proficient in Microsoft Office packages including Excel, Word and Power Point (intermediate to advanced level or ability to learn new IT skills quickly)
- Effective time management, methodological approach and strong organisational skills, including the ability to work to tight deadlines
- Understanding of confidentiality and handling of sensitive information
UK Home Office Visa Sponsorship requirements
In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.
Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link, will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.
All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.
The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.
We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.
We are also dedicated to supporting the career progression of colleagues from underrepresented backgrounds into this role and more senior roles within the Division and the wider organisation.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
DBS Costs
Please be aware that all new employees starting work with the Trust will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary in 3 payments over a 3-month period once you start employment. By applying for this role, you are agreeing to these deductions being made. The charges for the DBS include the administration fee. The total costs are £26.40 for a standard check and £54.40 for an enhanced check. The level of check will be determined by the post you are applying for. For bank Workers the full cost of the DBS check (as detailed above) will be deducted from your pay following completion of your online mandatory training. No payment will be made for your online training until it is all complete and verified by the Temporary Staffing Team. Please note: You will not be able to work any bank shifts until you have completed your mandatory training, and your DBS is in place.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Using Artificial Intelligence
Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here
Benefits of working for us:
- Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
- Attractive relocation payment if you relocate to the local area.
- Discounts for local and national retailers
- Dedicated well-being services for all employees
- Flexible working where possible
Applicant requirements
Person specification
Essential
Meini prawf hanfodol
- Educated to degree level or equivalent
- Significant experience of working in Health services
- Willing to undertake training to develop new skills and competencies
Meini prawf dymunol
- Knowledge and understanding of a clinical governance function within NHS
- Evidence of continued professional development relevant to role
- A practical understanding and application of risk management principles and clinical audit methodologies
Experience
Meini prawf hanfodol
- Experience of working in a clinical governance / risk management / patient safety or other multidisciplinary teams with exposure to these areas
- Experience of proven ability to produce high-quality written reports in various formats
- Able to prepare and make presentations with credibility to clinicians
Meini prawf dymunol
- Experience of extracting analysing and interpretative of data
- Experience in using departmental systems and the internet/intranet for tasks completion
- Experience of analysis of incidents and identification of trends including applying principles of PSIRF
- Knowledge and application of both qualitative and quantitative methodologies for evaluation and statistical procedures
- Experience in supporting or strong understanding of quality improvement initiatives, such as handling patient complaints, investigating incidents, and managing/handling to patients’ feedback
- Experience that demonstrates a commitment to patient-centred care and improving patients’ outcomes
Further details / informal visits contact
- Enw
- Paulina Kasinska
- Teitl y swydd
- Clinical Governance Lead
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07714920580
- Gwybodaeth i gefnogi eich cais
A computer based test will be required to be undertaken on the date of the interview
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