Trac proudly powers the recruitment for
Oxford Health NHS Foundation Trust
About
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes. We focus on delivering care as close to home as possible.
Contact
- Address
- Trust Headquarters
- Warneford Hospital
- Warneford Lane
- Headington
- Oxford
- Oxfordshire
- OX3 7JX
- Contact Number
- 01865 901000
CMHT Team Administrator
Accepting applications until: 15-Apr-2026 23:59
Vacancy status: Open
Accepting applications until: 15-Apr-2026 23:59
Key details
Location
- Gwefan
- Saffron House
- Tref
- High Wycombe, Buckinghamshire
- Cod post
- HP11 1NH
- Major / Minor Region
- Oxfordshire
Contract type & working pattern
- Contract
- Permanent
- Oriau
- Full time - 37.5 hours per week
Salary
- Cyflog
- £27,485 - £30,162 Per annum pro rata
- Cyfnod cyflog
- Yearly
- Gradd
- (Band 4)
Specialty
- Prif leoliad
- Administrative Services
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Trosolwg o'r swydd
We are recruiting a full-time (37.5 hours per week) Band 4 Administrator to join the Chiltern Community Mental Health Team (CMHT) East and West. The post is based at Saffron House, High Wycombe, supporting both the Amersham (East) and High Wycombe (West) teams. The working pattern is Monday to Friday, 9:00am to 5:00pm.
This is a key administrative role within a well-established and busy clinical service. The role includes referral management alongside wider administrative support to the multidisciplinary team.
We are looking for a well-motivated, conscientious and friendly person who is willing to learn and play a key role in improving the lives of the service users we work with. You will have contact with patients, relatives, other members of the public and professionals from partner organisations. You will have an important role in helping the service to run efficiently in a busy and sometimes demanding environment.
Advert
Candidates must be highly computer literate and able to demonstrate strong working knowledge of Microsoft Office, with good typing skills and excellent organisational and communication abilities. Previous office-based administrative experience is essential. The role requires confidence working independently, managing competing priorities and maintaining accuracy under pressure.
The post will involve frontline tasks, including:
- Processing and managing incoming referrals accurately and efficiently
- Liaising with patients, referrers, clinicians and partner services
- Recording and maintaining information on electronic patient record systems
- Managing email and telephone enquiries from patients, relatives and professionals
- Booking appointments and supporting diary management
- Data entry and maintaining accurate records
- Providing reception cover when required
- Supporting the wider team with general administrative duties appropriate to the band
The successful candidate must be comfortable working in an environment where priorities can change quickly and workloads are consistently high.
Gweithio i'n sefydliad
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure you’re your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role. Please refer to the job description, person specification and guidance notes attached to this vacancy to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview. You should ensure that you clearly address these within your application to maximise your chances of being selected.
Key Responsibilities:
- To provide comprehensive and efficient administrative support to the CMHT across East and West services.
- To play a key role in the management and processing of referrals within the service.
- To undertake appointment booking, outcome recording and follow-up actions in line with service procedures.
- To ensure accurate data input and maintenance of electronic patient record systems in accordance with Trust policies and information governance standards.
- To respond to telephone, email and written enquiries from families, patients and professionals in a professional, confidential and sensitive manner.
- To produce high-quality documentation and correspondence using Microsoft Office applications in line with Trust corporate standards.
- To support the smooth running of the administrative function across East and West teams.
- To provide cross-cover within the administrative team during periods of annual leave, sickness or other absence.
- To maintain strict confidentiality at all times in line with Trust policies and safeguarding requirements.
- All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
- Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
- We’re advocates of flexible working and many of our roles offer a range of employment options to help you balance your work and personal life.
- Employees are expected to undertake mandatory and statutory training related to their role.
- We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
- We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
- Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing
Applicant requirements
Person specification
Qualifications
Meini prawf hanfodol
- High level knowledge of Microsoft Word/Outlook/Excel/ PowerPoint
- Secretarial training to the level of NVQ2 or equivalent experiencw
- Word processing/touch typing
Meini prawf dymunol
- ECDL training
- Working knowledge of email systems and RiO
Experience
Meini prawf hanfodol
- Administration or secretarial experience
- Experience of working with confidential documents
Meini prawf dymunol
- Other admin or secretarial experience
- Experience of using digital transcribing solutions
personal qualities
Meini prawf hanfodol
- Excellent communication and organisational skills
- Ability to prioritise workload and use own initiative
- Ability to work effectively in a busy environment
- Ability to produce good quality correspondence and reports
Meini prawf dymunol
- Ability to compile and draft reports
- Ability to minute meetings
Further details / informal visits contact
- Enw
- Agnieszka Dec
- Teitl y swydd
- Performance & Administration Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01865901344
- Gwybodaeth i gefnogi eich cais
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
Start your application
Sign in
Create an account
Create your account and apply for your new job!






