Trac proudly powers the recruitment for
University College London Hospitals NHS Foundation Trust
About
Contact
- Address
- Trust Headquarters
- 250 Euston Road
- London
- NW1 2PG
- Contact Number
- 0845 1555 000
Find out more
open_in_new JobsCRF Administrator
Accepting applications until: 07-Apr-2026 23:59
Vacancy status: Open
Accepting applications until: 07-Apr-2026 23:59
Key details
Location
- Gwefan
- NIHR UCLH CRF at the Leonard Wolfson Experimental Neurology Centre
- Cyfeiriad
- Gower Street,
- Tref
- London
- Cod post
- WC1E 6BT
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Fixed term: 12 months (Maternity)
- Oriau
- Full time - 37.5 hours per week
Salary
- Cyflog
- £37,259 - £45,356 Per annum inclusive of HCAS
- Cyfnod cyflog
- Yearly
- Gradd
- (NHS AfC: Band 5)
Specialty
- Prif leoliad
- Research and Development
The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.
Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.
We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
Further guidance can be found in the NLPSS Applicant Toolkit https://royalfree.pagetiger.com/cuuomnr/1.
University College London Hospitals NHS Foundation Trust is committed to fair and transparent recruitment and requires applicants to provide accurate information, as misleading details may affect their application or employment and may be verified in line with the Fraud Act 2006. For further information please visit https://royalfree.pagetiger.com/cuuomnr/1.
Trosolwg o'r swydd
The NIHR UCLH Clinical Research Facility UCLH is a well-established Clinical Research Facility (CRF) covering two sites. The Leonard Wolfson Experimental Neurology Centre is a dedicated neuroscience experimental medicine facility at the National Hospital for Neurology and Neurosurgery (NHNN) at Queen Square (QS); and the NIHR UCLH Clinical Research Facility is a comprehensive Cancer and Medical research facility on the Bloomsbury campus (BC) at Tottenham Court Road.
We are looking to recruit a self-motivated and enthusiastic Administrator to work in the reception of our Clinical Research Facility based at The Leonard Wolfson Experimental Neurology Centre at the NHNN.
Advert
An exciting opportunity has risen within the CRF to join as an Administrator to provide comprehensive administrative support to the Clinical Research Facility.
We are seeking a highly professional and detail-oriented Administrator to join our clinical research team. This pivotal role requires exceptional organisational and interpersonal skills to ensure smooth administrative operations and provide a welcoming environment for patients, clinical staff, and visitors.
The post would involve working on the reception, checking-in patients and booking their follow-ups as well as providing support to the overall smooth running of day-to-day clinics.
This is a fixed-term contract of 1 year to cover maternity leave.
Gweithio i'n sefydliad
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
-
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
-
National Hospital for Neurology and Neurosurgery
-
Royal National ENT and Eastman Dental Hospitals
-
University College Hospital Grafton Way Building
-
Royal London Hospital for Integrated Medicine
-
University College Hospital Macmillan Cancer Centre
-
The Hospital for Tropical Diseases
-
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.
UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.
We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.
Additionally, UCLH Arts and Heritage’s staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.
We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.
We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.
Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.
Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
Applicant requirements
Person specification
Knowledge and Qualifications
Meini prawf hanfodol
- Educated to degree level and/or professional qualification or equivalent experience.
Experience
Meini prawf hanfodol
- Experience of working under minimal supervision
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff or similar
- Ability to exercise discretion, tact and judgement in dealing with confidential or sensitive matters to do with patients, and when handling internal and external contacts
- Demonstrable experience in an administration role within the healthcare environment. Previous experience of dealing with patients appointments and booking systems
- Ability to manage difficult situations and to work unsupervised and use own initiative
- Excellent organisational skills and the ability to multi-task and manage own workload amid conflicting demands
Meini prawf dymunol
- Intermediate knowledge and understanding of medical terminology
- Previous experience of being an administrator in a clinical research environment
Skills and Abilities
Meini prawf hanfodol
- Excellent verbal and written communication skills, including a good telephone manner
- Excellent administrative and organisational skills
- Excellent interpersonal skills and the ability to communicate effectively with colleagues at all levels
- Ability to extract and collate complex quantitative and qualitative data
- Ability to work under minimal supervision and under own initiative
- Ability to work to deadlines and under pressure
- Ability to work as part of a team
- Ability to maintain adherence to written procedures
- Excellent IT skills , including Word, Excel, PowerPoint, Access/databases and the Internet/email
- Proficient in using hospital systems, including electronic records
Personal Qualities
Meini prawf hanfodol
- Friendly and approachable
- Detail-focused
- Able to identify own training needs. Displays desire for professional and personal development
- Willingness and ability to participate in continuing education in relation to the role
- Enthusiastic
Other requirements
Meini prawf hanfodol
- Able to work flexibly on occasion
Further details / informal visits contact
- Enw
- Daniela Clarke
- Teitl y swydd
- Admin Team Lead & Assistant to SMT
- Cyfeiriad ebost
- [email protected]
- Gwybodaeth i gefnogi eich cais
If any queries please contact: Daniela Clarke Admin Team Lead and Assistant to the Senior Management Team [email protected]
Asab Uddin Office & Facilities Manager, [email protected]
Start your application
Sign in
Create an account
Create your account and apply for your new job!


