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About

At SYNLAB, we provide laboratory, diagnostic and advisory services to a diverse range of sectors. We employ approximately 3,000 people across the UK and Ireland and perform more than 63 million tests a year.

We pride ourselves on the positive difference we make by providing reliable, effective and timely diagnostic information. Our extensive network of laboratories offers thousands of different types of tests. These include routine blood, virology and toxicology, through to cutting-edge molecular and genetic testing.

We are committed to advancing scientific and clinical practice through innovation, research and development. Our laboratories comply with industry standards and hold the accreditations relevant to their field of work.

SYNLAB UK & Ireland is part of SYNLAB Group. 

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Jobs
Open
Ref: J206-924 Vacancy ID: 7912595

Deputy Phlebotomy Manager

Accepting applications until: 16-Apr-2026 23:59

Open

Accepting applications until: 16-Apr-2026 23:59

Location

Pathology First Hub
Dobson House Bentalls
Basildon
SS14 3BY
London

Contract type & working pattern

6 months (Fixed term)
Full time - 37.5 hours per week

Salary

SYNLAB Pay Band 5

Specialty

Phlebotomy

The place to work in pathology

We are looking for top talent to join the UK’s leading and fastest growing pathology company – a scientific organisation with a clinical purpose.

Job overview

We are seeking a Deputy Phlebotomy Manager on a 6-month fixed-term basis to support a safe, efficient, and patient-focused phlebotomy service. You will work closely with the Department Manager to oversee day-to-day operations, staff supervision, and service improvements. This is a great opportunity to develop your leadership skills, help the service meet demand, support diagnostic pathways, and deliver an excellent patient experience.

For internal applicants, we can consider this as an acting‑up or secondment opportunity. We are not currently appointing permanently pending the outcome of consultation with Broomfield Hospital employees for the new MSE Trust Pathology contract. 

Advert

  • Support a safe, efficient, and patient-focused phlebotomy service
  • Assist the Department Manager with day-to-day coordination and staff supervision
  • Drive service improvements and ensure operational continuity
  • Contribute to diagnostic pathways and enhance the patient experience

Working for our organisation

SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers, and clinical researchers to deliver comprehensive pathology services.

We thrive in diverse environments, which is reflected in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce.

Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways.

We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions.

Detailed job description and main responsibilities

  • Supporting the Phlebotomy Manager in overseeing daily operations and service delivery
  • Supervise and coordinate the phlebotomy team
  • Oversee daily staffing and department rota management ensuring appropriate staffing and skill mix
  • Act as the lead in the absence of the Phlebotomy Manager
  • Ensure adherence to clinical governance, infection prevention, and health & safety standards
  • Monitor service performance and patient experience
  • Assist in implementing policies, procedures, and quality improvement initiatives
  • Support recruitment and ongoing development of staff

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification

Qualifications

Essential criteria
  • Level 6 Qualification or equivalent experience gained in a Supervisory role
Desirable criteria
  • Management/Leadership qualification or equivalent experience

Skills

Essential criteria
  • Computer literate with a good working knowledge of office applications
  • Ability to work accurately under pressure, manage time and prioritise workload
  • Ability to work on own initiative as well as under the direction of the Phlebotomy Manager
  • Full UK driving licence and access to a motor vehicle for business use
Desirable criteria
  • Certified Phlebotomist training

Experience

Essential criteria
  • Proven experience of people management
  • Substantial experience in a healthcare setting
  • Experience of working within a multi-disciplinary team
Desirable criteria
  • Working knowledge of Q Pulse or similar Quality Management system

Documents

Further details / informal visits contact

Name
Claire Thomas
Job title
Manager

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