Trac proudly powers the recruitment for
East of England Community Health and Care NHS Trust
About
At the heart of every community is care that’s close to home. We believe people are better looked after locally, in the place where they belong.
From home visits to community hospitals and virtual wards, the purpose of East of England Community Health and Care NHS Trust is to bring trusted, expert healthcare into everyday lives.
Our nurses, therapists, clinicians, support teams and allied health professionals are more than specialists. They are neighbours, familiar faces and trusted partners in people’s health journeys. Every day, they bring skill, empathy, and dedication to the moments that matter most, supporting independence, recovery and wellbeing. We don’t just treat conditions; we build trusted relationships. Our care is personalised, coordinated and shaped around the needs of each person and community.
By combining professional expertise with strong local relationships, we help people stay well, feel supported and access the right care at the right time. Expert healthcare, close to home, trusted by our communities.
As we work and grow across the East of England, we’re guided by a belief in trusted local care, delivered by experts who truly understand their community.
Contact
- Address
- HR Service Support
- Room 218
- Norwich Community Hospital
- Bowthorpe Road
- Norwich
- Norfolk
- NR2 3TU
- Contact Number
- 01603 697444
Community Assistant Practitioner
Accepting applications until: 05-May-2026 23:59
Vacancy status: Open
Accepting applications until: 05-May-2026 23:59
Key details
Location
- Gwefan
- 1 Mill Close
- Tref
- Aylsham
- Cod post
- NR11 6LZ
- Major / Minor Region
- Norfolk
Contract type & working pattern
- Contract
- Permanent
- Oriau
- Full time - 37.5 hours per week (8am-8pm shifts Monday to Sunday)
Salary
- Cyflog
- £28,392 - £31,157 per annum
- Cyfnod cyflog
- Yearly
- Gradd
- (Band 4)
Specialty
- Prif leoliad
- Therapy - Community Assistant Practitioner
East of England Community Health and Care NHS Trust delivers expert healthcare in people’s homes, community hospitals and local settings across the East of England.
Our nurses, therapists, clinicians, support teams and partners work together to provide coordinated care that supports independence, recovery and wellbeing. We believe people are best cared for close to home, in the communities where they live and belong.
By combining professional expertise with strong local relationships, we help people stay well, feel supported and access the right care at the right time. Expert healthcare, close to home, trusted by our communities.
Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed. Our processes ensure that all applicants are treated fairly at every stage of the recruitment process.
East of England Community Health and Care NHS Trust is committed to creating a modern and inclusive work environment. We actively promote flexible working opportunities where possible to meet the needs and wishes of our workforce and maintain and improve their wellbeing. We also offer flexible working patterns and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Please note, our selection processes are in place to ensure we recruit candidates with the right values and skills. Please be advised that the use of AI in applications is monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.
Trosolwg o'r swydd
If you’re looking for a job in the NHS in Norfolk, EEC is an excellent choice.
The North Urgent Community Response Team (UCR) is a service which works 7-days a week offering a range of nursing and therapy services across North Norfolk. These include Admission Avoidance, Discharge to Assess (offering rehabilitation after hospital discharge) and End of life care. We are looking for experienced therapy assistant practitioners or therapy assistants who are looking for a new experience in an exciting team. We can support with professional development and personal growth within this community setting.
North UCR is Multi-disciplinary team of Nurses, Occupational Therapists, Community Assistant Practitioners and Healthcare Assistants. We are an adaptable team looking for motivated and caring people to join the service. We are an evolving service providing frontline community care to patients in their own home.
Advert
Main Duties and Purpose:
- To assist in the delivery of high standards of safe, person centred health care to patients within their own places of residence, by following prescribed care pathways over a 12 hour period.
- You will be fully supported by the wider Urgent Community Response (UCR) Team with all aspects of the planning and delivering of care for this complex group of patients.
- This is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am-8pm, 365 days a year.
- Contribute to the delivery of care pathways for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
- Prevent unnecessary admission to hospital and support early discharge form hospital working as part of an MDT.
Gweithio i'n sefydliad
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Please note, the selection processes at East of England Community Health & Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Main Duties & Responsibilities
As part of the Urgent Community Response Team, you will be required to:
• Contribute to the delivery of care pathways for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
• Work within the Urgent Community Response Team to prevent unnecessary admission to hospital.
• Work within the Urgent Community Response Team to support early discharge from hospital.
• Work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
Clinical
The post holder will:
1. Assess patients with straight forward requirements based on predetermined department protocols.
2. Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.
3. Work generically applying competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment pathway.
4. Observe patients carrying out daily activities in their own homes as well as giving advice on equipment or methods they may use to make these tasks easier.
5. Assist the patient with personal care as appropriate.
6. Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.
7. Monitor patients and promptly alert a qualified practitioner when there are unexpected changes.
8. Demonstrate problem solving, and contribute to the solution, working with colleagues.
9. Make basic judgements on patients’ response to prescribed treatment, and report findings to a qualified practitioner.
10.Plan and prioritise own visits to delegated patients, and ensure these are documented on SystmOne.
11.Ensure that SystmOne inputting is completed on a daily basis.
12.Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
13.Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/rehabilitation and management plan.
14.Liaise with the wider Urgent Community Response (UCR) Multi-disciplinary Team (MDT) and communicate with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector as required to ensure identified needs are met and care co-ordinated appropriately.
15.Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
16.Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
17.Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
18.Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood sugars, venepuncture, supervising transfers, passive exercises.
19.Be responsible for ensuring equipment is prescribed and used safely, following appropriate training, and that it is maintained appropriately.
20.Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
21.Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
22.Demonstrate an awareness and understanding of consent, and gain consent as appropriate following department policy.
23.Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general house keeping tasks.
24.Share responsibility for indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data.
25.Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
26.Demonstrate good IT and standard keyboard skills.
Professional
The post holder will:
1. Attend and contribute to staff meetings and multidisciplinary team meetings plus other meetings where appropriate.
2. Be an active member of the in-service training programme by attendance at and participation in, training sessions, courses and reflective practice as required to develop current job role.
3. Be able to make own travel arrangements to patients, clinics, base and meetings as required.
4. Be required to demonstrate own duties to students, new starters and/or less experienced staff; and be involved in induction programmes for new staff / students as required.
5. Be aware of limitations of own scope of practice, and when to involve a more senior practitioner, both in daily practice and in emergency situations.
6. Acknowledge and recognise peoples’ expressed beliefs, preferences and choices.
7. Demonstrate an awareness of clinical governance and risk management, and apply to work situation.
8. Provide peer support to other practitioners, demonstrating leadership skills as required.
9. Identify and explore own contribution to team working, and reflect on own practice.
10.Actively contribute to the working of the team and express ideas on improving services for users and the team.
Organisational
The post holder will:
1. Undertake mandatory training as required.
2. Participate in the Personal Development Review process
3. Follow Trust policies, and local procedures.
4. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.
5. Contribute to clinical audit as required.
6. Complete the staff survey as required.
7. Complete risk assessments and incident forms as required.
8. Take part in clinical supervision as per Trust Policy.
Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.
If you need this application in an offline format, please let us know.
Immigration Status – East of England Community Health and Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.
Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.
Redeployment - Please note that in the first instance priority for this vacancy will be given to staff who are on the Trusts Redeployment Register.
DBS - If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first month’s salary. However if you are registered with the update service this may not be required.
Closing and Interview Dates -This vacancy may close early if sufficient applicants are received.
Data Protection - A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.
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Our safe recruitment pre-employment checks are undertaken before an appointment is confirmed and may include a DBS check. Where the role requires you to drive, we'll ask you to validate your driving licence online via the DVLA.
In submitting an application, you authorise East of England Community Health and Care NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed.
ALL CORRESPONDENCE will be via the e-mail address on your application form. If you have not been invited to interview within 2 weeks of the closing date, you unfortunately haven’t been successful on this occasion, but keep an eye on our vacancies as a job that’s just right for you may appear!
Applicant requirements
Person specification
Qualifications
Meini prawf hanfodol
- NVQ level 3 in Health & Social Care, or equivalent knowledge and experience
- Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience
Knowledge, Skills and Ability
Meini prawf hanfodol
- Experience of a higher level of skills and knowledge of practice.
- Experience of working in a health or social care setting
- Good communication skills
- Good interpersonal skills
- A team player
- Highly motivated
- Able to provide high standard of care
- Tact and diplomacy
- Empathy and sensitivity
- Ability to use own initiative
- Good observational skills and reporting skills
- Ability to manage stressful situations
- Leadership skills
- Work flexibly to accommodate patient/service needs
Meini prawf dymunol
- Experience of working within a community care setting
- Knowledge of SystmOne
Personal Qualities
Meini prawf hanfodol
- Professional appearance
- Ability to kneel, bend and stoop and worked in cramp environments
- Manoeuvre limbs of around 5-6kg
- Be reliable
Other
Meini prawf hanfodol
- The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations as necessary. Some roles require additional level of checks as part of the employment process i.e. roles which come into contact with children, vulnerable adults or their families.
- Must hold full and valid driving licence and have access to a vehicle
- Be able to make own travel arrangements to patients, clinics, base and meetings as requried.
- This is a 7 day service and some weekend working will be expected. Hours of service delivery. 8am-8pm
Further details / informal visits contact
- Enw
- Clare Thompson or Karen Almonte
- Teitl y swydd
- Clinical Operations Manager / Clinical Lead
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01263 710542
If you have problems applying, contact
- Address
- Room 218, Norwich Community Hospital
- Bowthorpe Road
- Norwich
- NR2 3TU
- Telephone
- 01603 272489
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