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Tees, Esk and Wear Valleys NHS Trust
About
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Contact
- Address
- Trust Headquarters
- West Park Hospital
- Edward Pease Way
- Darlington
- County Durham
- DL2 2TS
- Contact Number
- 01325 552000
Junior Business Intelligence Developer
Accepting applications until: 03-May-2026 23:59
Vacancy status: Open
Accepting applications until: 03-May-2026 23:59
Key details
Location
- Site
- Flatts Lane Centre
- Town
- Middlesbrough
- Postcode
- TS6 0SZ
Contract type & working pattern
- Contract
- 18 months (Fixed term)
- Hours
- Full time
- Flexible working
- Home or remote working
Salary
- Salary
- £32,073 - £39,043 per annum
- Salary period
- Yearly
- Grade
- (Band 5)
Specialty
- Main area
- Digital and Data Services
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
This is an exciting opportunity (fixed term - 18 months) for a self-motivated individual to join the Business Intelligence Integrated Performance team within Digital and Data Services.
This post will work as part of the Trust’s Business Intelligence (BI) team (referred to as the IIC Team) and will be responsible for the design, development, documentation and testing of bespoke dashboards and reports that will be used to support and improve both patient care and management decision making across the Trust
This will involve working closely with other BI Developers and ETL/Data Warehouse developers within the IIC Team, staff within the wider Business Intelligence & Reporting section and customers, to support the Trust’s Business Intelligence, information and Digital & Data agenda.
The team are in the process of evolving the IIC to further support the Trusts Digital and Data Journey to Change. Within the last year the IIC has migrated to the IBM Cloud so the successful applicant will be ideally placed to develop their skills using IBM Cloud Pak for Data and all the exciting and innovative technology that it entails including AI and machine learning.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Advert
The successful candidate will have a background in Business Intelligence report and dashboard development (ideally with IBM’s Cognos Analytics and related InfoSphere products), with demonstratable, practical skills in relation to Business Intelligence software and associated technologies.
Candidates with strong skills in alternative products such as Power BI, SSRS, QlikView, Crystal Reports, Tableau or other products will also be considered.
Good communication, organisation and documentation skills are essential.
The candidate will be responsible for gathering requirements using techniques such as interviews, document analysis, workshops, surveys, use cases, business, and workflow analysis.
They will support end users of the IIC system by engaging with them to provide training, resolve support calls raised by users and contribute to the development of training materials and guidance documents.
The candidate will be able to analyse business/functional needs and requirements and maintain contact with the customer throughout the development lifecycle and sign-off process.
Working for our organisation
The Business Intelligence (IIC) team is part of the Business Intelligence & Clinical Outcomes Section of the Digital & Data Services Department working towards the Trusts Digital & Data Journey to Change.
The Digital & Data Services Department is an award-winning, dynamic, and fast-paced environment consisting of over 140 multi-disciplined and talented staff across well structured, supportive, and friendly teams. This leads to many rewarding opportunities for development, self-growth and promotion which is demonstrated by low staff turnover and the significant amount of home-grown talent.
We cover a wide range of specialisms, from Business Intelligence to the provision of IT equipment and everything in-between. No matter where your passion lies, join our brightest minds in supporting our staff deliver the best care for our service users and carers.
You’ll join a team where flexibility, wellbeing and respect are highly valued, and you’ll be supported to be the best version of you!
Detailed job description and main responsibilities
Please see the attached standard job description for more details relating to the main responsibilities and essential criteria. If you would like to discuss the role further, please contact us.
The responsibilities will include:
• To develop and maintain the Trust’s dashboards, reports and alerts that reside within the IIC portal, supporting the Trust’s Business Intelligence and Information agenda.
• To gather, define and document user requirements that are clear, concise and testable; to translate those requirements to a plan of work that can be understood and implemented by the development team; to ensure the development meets the objectives and needs of the customer.
• To promote and champion the use and functionality of the IIC within the organisation
• To actively contribute and engage with the IIC Team Agile sprint process including sprint planning, estimation of efforts, daily team huddles, sprint reviews and sprint retrospectives.
• To promote a data quality culture throughout the organisation to ensure accurate, complete and up to date information is available from IIC information system to support decision making and management.
• To manage and resolve IIC system support calls, ensuring service desk software is updated and calls resolved within agreed service level agreements.
• To support and develop SQL metrics which are used by stakeholders throughout the Trust
• To undertake system testing of own and peer developments
• To create and manage system documentation to ensure knowledge transfer, support and maintenance of the IIC.
• To work autonomously, under pressure and to meet deadlines using organisational planning skills
Right to Work in the UK
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk).
Please provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk). Your current immigration status will not be considered as part of the shortlisting or interview process.
Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead, subject to role meeting the required conditions.
We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk)
Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your Right to Work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.
AI in Recruitment
We are aware that Artificial Intelligence (AI) technology is increasingly being used to generate responses for application forms. Applications for this role should be written by the applicant and if, during shortlisting, a Recruiting Manager believes AI has been used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Fixed Term Posts
If the contract type on the vacancy states 'Fixed Term' this would mean the vacancy is being advertised to address a temporary need for the duration stipulated on the advert, however, in the event that permanent funding is secured for the post the successful applicant will be confirmed in post on a permanent basis.
Internal applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis.
Support with applications
We have computers facilities available in our libraries (Durham, Middlesbrough, and Darlington) to support applicants. If you would like to access to a laptop for your application, please contact the library team to arrange a time to visit, please email: [email protected] . We will always endeavour to make this available however we cannot guarantee that we will be able accommodate this before the vacancy closes.
Trust Welcome Day
Here at Tees, Esk and Wear Valley Foundation NHS Trust, we want you to have a positive experience when you start your new role with us. We run a monthly face to face Trust Welcome Day and where possible, this will be your first day of employment. However, if this date is not possible, you will be required to attend a Trust Welcome Day within 4 weeks of your start date.
Applying for this post
We are an equal opportunities employer and welcome applications from individuals who have experience of mental ill health or learning disabilities. Our service users and carers tell us our staff should be consistently concerned with maintaining and improving care with pride, empathy and compassion.
This job advert may close as soon as sufficient suitable applications have been received. If interested please apply for this post as soon as possible.
In order for your application to be successfully processed we will require references from your current and previous employer(s) which must cover a minimum period of three years. Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.
If your application is successful, the information you give on your application form will be used to create and be retained on your electronic staff record and to provide access to core Trust systems.
Please note that if the post you are applying for requires a DBS check, you will be required to also subscribe to the DBS Update Service, if successful, and thereafter renew your subscription each year. The Trust will reimburse the subscription fee.
After applying via the NHS Jobs link, you will be taken to our preferred Third party recruitment system so submit your application. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Tees Esk and Wear Valleys NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Additional Information
Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free.
Person specification
Qualifications
Essential criteria
- Educated to Degree standard or equivalent in a relevant subject or with equivalent experiential learning in the field of information analysis and reporting.
- Equivalent experiential learning in the field of Information systems design, development and implementation.
Experience
Essential criteria
- Experience in creating Dashboards and Reports using Cognos or similar reporting tools
- Experience of using and writing advanced SQL and other system development languages.
- Experience of managing and supporting complex database management systems in busy, confidential settings
- Experience of a customer led service.
- Experience of NHS IT systems and services.
Desirable criteria
- Experience of working with large data.
Knowledge
Essential criteria
- Knowledge of the development cycle including requirements gathering, design, build, test, release and sign-off.
- Good numeracy and analytical skills
- Good understanding of system change control processes, upgrades paths and release management
Desirable criteria
- Knowledge of clinical procedures/terminology
Skills
Essential criteria
- Ability to work autonomously, under pressure and meet deadlines using excellent organisational planning skills
- Develop and maintain communication with people about difficult matters and/or in difficult situations. Ability to grasp high level concepts and relate to operational detail
- Use of IBM Cognos Reporting Studio and Framework Manager
- Ability to resolve complicated data queries and issues that might resided at a data or report level
Desirable criteria
- Facilitation of design workshops with customers
Personal Attributes
Essential criteria
- Committed to continual quality and service improvement.
- Self-aware and committed to continual professional and personal development. Able to accept and respond positively to feedback from supervision.
Further details / informal visits contact
- Name
- Alex Murdoch
- Job title
- Business Intelligence Systems Manager
- Email address
- [email protected]
- Telephone number
- 07341 099752
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