Trac proudly powers the recruitment for
Manchester University NHS Foundation Trust
About
Contact
[email protected]Administrator
Accepting applications until: 15-Jun-2026 23:59
Vacancy status: Open
Accepting applications until: 15-Jun-2026 23:59
Key details
Location
- Gwefan
- Meadway Health Centre
- Cyfeiriad
- Meadway, Sale
- Tref
- Sale
- Cod post
- M33 4PS
- Major / Minor Region
- Manchester
Contract type & working pattern
- Contract
- Permanent
- Oriau
- Full time
- Part time
Salary
- Cyflog
- £25,760 - £27,476 per annum, pro rata
- Cyfnod cyflog
- Yearly
- Gradd
- (NHS AfC: Band 3)
Specialty
- Prif leoliad
- Single point of Access
Trosolwg o'r swydd
Join our Single Point of Access (SPOA) team and help improve access to vital community health services across Manchester and Trafford.
We are looking for proactive and efficient SPOA Administrators to support the delivery of timely, accurate, and compassionate referral and appointment bookings management.As the first point of contact for referrers and service users, you will play a vital role in ensuring seamless access to community health services.
What We're Looking For
Proven administrative experience in a healthcare or customer service environment
Strong communication and interpersonal skills
Ability to work independently and make decisions within defined procedures
Excellent organisational skills and attention to detail
Proficient in using IT systems and managing digital workflows
Why Join Us?
Be part of an innovative, supportive, and forward-thinking team
Opportunities for development and progression within the Manchester/Trafford LCO
Help shape the way local people access community healthcare
Advert
You will work across neighbourhood and nursing services, AHP-led and specialist services, and urgent care services within Manchester and Trafford. The role includes following established SPOA and Local Care Organisation (LCO) referral pathways, liaising with clinicians, patients, carers, and a wide range of stakeholders, and ensuring all referrals are managed efficiently from receipt to appointment booking.
Gweithio i'n sefydliad
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.
Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.
Explore ‘Inside MFT – Your Candidate Place’
To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place. This welcoming one‑stop hub gives you a real sense of who we are — what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.
To access ‘Inside MFT – Your Candidate Place, simply click on the relevant PDF document under the ‘Supporting Documents’ section and once opened, you can where either scan QR code or click on the link provided.
Closing vacancy listings early
We welcome applications from a wide range of backgrounds and experiences.
To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Applicant requirements
Person specification
Qualifications
Meini prawf hanfodol
- Good standard of numeracy and literacy.
- Evidence of recent further development / training to NVQ 3 level.
Meini prawf dymunol
- IT qualification or equivalent.
Skills and Knowldege
Meini prawf hanfodol
- Able to deal confidently and professionally with all members of the MDT, resolving queries and progress chasing
- Ability to analyse information to resolve problems
- Good organisational skills.
- Excellent communications skills.
- Well-developed negotiating and motivating skills.
- Experience of servicing meetings and taking minutes.
- Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint.
Meini prawf dymunol
- Knowledge of the Health Service.
- Knowledge of Patient Administration systems e.g. EMIS/HIVE.
Experience
Meini prawf hanfodol
- Demonstrable experience of working within and office environment
Meini prawf dymunol
- Experience of working with the NHS in a support role.
Personal attributes/abilities
Meini prawf hanfodol
- Ability to work as part of a team as well as on own initiative.
- Adaptable with a flexible approach to work and working hours.
- Good customer service skills
- Willingness to work flexibly at various locations in the service.
- Ability to travel between various locations in the community.
Meini prawf dymunol
- Recognition of own limitations/flexibility.
Further details / informal visits contact
- Enw
- Deeksha Bhardwaj
- Teitl y swydd
- SPOA Operational Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07484971826
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