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UK Health Security Agency
About
The UK Health Security Agency (UKHSA) prevents, prepares for and responds to infectious diseases, and environmental hazards, to keep all our communities safe, save lives and protect livelihoods.
We provide scientific and operational leadership, working with local, national and international partners to protect the public’s health and build the nation’s health security capability.
UKHSA is an executive agency, sponsored by the Department of Health and Social Care.
Contact
- Address
- 10 South Colonnade
- London
- E14 4PU
Senior Business Analyst
Accepting applications until: 04-Jun-2026 23:59
Vacancy status: Open
Accepting applications until: 04-Jun-2026 23:59
Key details
Location
- Site
- Core HQs
- Town
- London, Leeds, Birmingham, Liverpool
- Postcode
- E14 4PU
Contract type & working pattern
- Contract
- 16 months (Fixed Term Appointment/Loan/Secondment until 05/09/2027)
- Hours
- Full time
- Part time
- Job share
- Flexible working
Salary
- Salary
- £56,185 - £70,566 Per Annum, Pro Rata
- Salary period
- Yearly
- Grade
- (Civil Service: Grade 7)
Specialty
- Main area
- Digital and Data
The UK Health Security Agency (UKHSA) prevents, prepares for and responds to infectious diseases, and environmental hazards, to keep all our communities safe, save lives and protect livelihoods.
We provide scientific and operational leadership, working with local, national and international partners to protect the public’s health and build the nation’s health security capability.
UKHSA is an executive agency, sponsored by the Department of Health and Social Care.
Job overview
The UKHSA Digital and Data Directorate provides strategic leadership and oversight for developing and managing a common and bespoke suite of performant, modern, secure, data and analytical tools, services, platforms and applications, ensuring access to high quality data and analytics services, internally and externally.
Based within the Digital and Data Directorate, the Data Product Development Division (DPD) have responsibility for providing strategic and operational oversight of the development of data products such as dashboards and platforms for use within the UKHSA and externally ensuring that data are made available to improve health security outcomes.
This includes internal products and external products such as Local Authority Data Access Platform (LADAP) and the Power Bi Centre of Excellence. Our flagship product is the UKHSA data dashboard, which builds on the influential COVID-19 dashboard, and presents data on COVID-19, Other Respiratory viruses, Outbreaks, Syndromic Surveillance, Antimicrobial resistance, Weather and Climate Risks, as well as a range of other Health topics and pathogens. As a Business Analyst in DPD you will work in an agile environment with colleagues in our product, user-centred design and data teams, work closely with key stakeholders, identifying and elaborating user and business needs to enable effective development of dashboarding capabilities to meet both internal and external needs.
Advert
As a Senior Business Analyst in Data Product Development, you will identify, understand and explain business and user requirements for the UKHSA data dashboard, and internal dashboarding capabilities where appropriate. You will gather and document requirements for new datasets and features to be included on the UKHSA data dashboard, and for internal dashboards where appropriate.
You will translate business problems and user needs into a set of detailed requirements to deliver value and outcomes. This will mean working closely with internal and external stakeholders to understand their business processes, architecture, structures and needs. This role involves working on complex projects, managing stakeholder relationships, working independently and having a good understanding of the work area.
Continues below.
Working for our organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers
Detailed job description and main responsibilities
The post holder will be an experienced business analyst and will play a key role in the identification, analysis, and delivery of requirements for Data Product Development whilst working in an Agile way. The Senior Business Analyst works closely with stakeholders and aligned professions including Product Management, User Centred Design, Project Management, and Data Analysis. Your role within this team will be to:
- Identify, investigate, analyse and use excellent communication skills to explain complex business problems and opportunities, analyse business goals, objectives, functions and processes, using relevant information and data to support the definition of requirements for developing dash capability.
- Conduct options analysis, assess feasibility and operational impact of options that will align with Data Product Development objectives.
- Ensure that potential business benefits are quantified, managed and realised. Contribute to business case development, helping to ensure proposed solutions meet business and user needs
- To lead on modelling of business processes, systems, and data at varying level of complexity, and be able to understand the effect of potential changes and how business processes, systems, structures, data and roles and responsibilities interact with one another.
- You will identify opportunities to improve business performance where appropriate, and lead the analysis, identification, design, prioritisation and implementation of process and business changes to improve business operations and services from analysis to implementation.
- To lead on the application of business analysis and evaluation skills to support the design, execution and assessment of business process tests and usability evaluations.
- Build capability in methods and tools and ensure these are adopted consistently.
- Identify, analyse, challenge and validate business and user requirements for the UKHSA data dashboard, as well as internal dashboards where appropriate; You will document, co-ordinate and review the prioritisation of requirements; use appropriate requirements management life cycle methods to complete tasks and outputs.
- Develop strong stakeholder relationships and networks within UKHSA, and identify, analyse, manage and monitor relationships with and between internal and external stakeholders; clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user and business needs.
- You will develop and maintain the Features Catalogue for the UKHSA Data dashboard, ensuring that new requirements that have been identified, validated with users, and taken to build are accounted for.
- Testing: you will support testing using relevant tools and techniques; identifying business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality; review prototypes, test plans and test outcome reporting
- Work in an Agile way, identifying and comparing the best processes or delivery methods to use, including measuring and evaluating outcomes. You will help the team to decide the best approach, to manage and visualise outcomes; prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope.
This list is not exhaustive.
Essential criteria
- Educated to bachelor’s degree level in relevant subject, for example, business information systems, business management, computing and systems development and computer science, or BCS International Diploma in Business Analysis, or equivalent experience working in the field of business analysis.
- Proven experience as a Business Analyst.
- Excellent communication and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Proficiency in business analysis tools and techniques, in particular process modelling and technical requirements elicitation.
- Experience of Agile working.
- Experience of Business modelling.
- Experience of Business process improvement.
- Experience of requirements definition and management.
- Experience of testing: ensuring that requirements have been fully met by using appropriate tools and techniques to verify that a product or service works.
- Commitment to continuous learning and professional development.
Desirable criteria:
- Experience of working as a Technical Business Analyst
- Experience of working in Data Product Development
- Experience of Systems analysis. You can identify and analyse IT system capabilities. You can develop models and system requirements for bespoke IT systems or software packages, with minimal supervision.
- Methods and tools. You can select and use the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services
Selection Process Details (Success Profiles)
This vacancy is using Success Profiles and will assess your Behaviours, Experience and Technical skills.
Stage 1: Application & Sift
Success profiles Success Profiles - GOV.UK
You will be required to complete an application form. You will be assessed on the listed 11 essential criteria, and this will be in the form of a:
- Application form (‘Employer/ Activity history’ section on the application)
- 750 word supporting statement.
This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.
You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.
Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 750 words. We will not consider any words over 750 words.
Longlisting:
In the event of a large number of applications we will longlist into 3 piles of:
- Meets all essential criteria
- Meets some essential criteria
- Meets no essential criteria
If used, the pile(s) that meets all essential criteria will proceed to shortlisting.
Shortlisting:
In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:
- Proficiency in business analysis tools and techniques, in particular process modelling and technical requirements elicitation
- Proven experience as a Business Analyst.
- Excellent communication and stakeholder management skills.
Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.
If you are successful at this stage, you will progress to interview & assessment.
Feedback will not be provided at this stage.
Stage 2: Interview
Success profiles Success Profiles - GOV.UK
You will be invited to a single remote interview.
Behaviours & Technical skills will be tested at interview in the form of questions.
As part of the interview process for the Senior Business Analyst role in Data Product Development you will be invited to prepare and deliver a 5 minute presentation. This will be based on a fictitious scenario, and your approach to requirements gathering, from elicitation through to delivery. The Data Product Development team within the UK Health Security Agency (UKHSA) plays a fundamental role in responding to public health threats and protecting the health of the UK population. Please note, more information about the presentation will be shared with candidates invited to interview.
The Behaviours tested during the interview stage will be:
- Lead Behaviour - Changing and Improving
- Seeing the Big Picture
- Communication and Influencing
- Managing a Quality Service
- Delivering at Pace
Interviews dates are to be confirmed.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Eligibility Criteria
External: Open to all external applicants (anyone) from outside the Civil
Service (including internal applicants).
Security Clearance Level Requirement
Successful candidates must pass a standard disclosure and barring security check before they can be appointed.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Baseline Personnel Security Standard.
Salary Information
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms. Please be aware that the salary is based on the office location.
Grade 7
£56,185- £66,581 (National)
£58,340- £68,574 (Outer London)
£60,494- £70,566 (Inner London)
IMPORTANT - PLEASE READ
Artificial Intelligence (AI)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Link below:
Artificial intelligence and recruitment | Civil Service Careers
This is a Non-Reserved post under the Civil Service Nationality Rules. To be eligible for employment in the UK Civil Service applicants must meet the Civil Service Nationality Rules (CSNRs) which operate independently of and additionally to the Immigration Rules. Applicants must also meet necessary security and vetting requirements, along with any other relevant pre-employment checks.
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
For more information on job nationality requirements and the right to work in the UK, see the Civil Service Nationality rules (opens in a new window) and the UK Visas and Immigration rules (opens in a new window)
For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.
The Civil Service pay structure and progression is different from NHS Agenda for Change (AfC), most local authority pay grades and other systems that have annual pay increments. For further details, please refer to the Information Sheet- Starting Salaries & Benefits attachment.
For AfC or Medical/Dental posts, you must have the correct professional registration to be appointed. The pay will follow the AfC or Medical & Dental terms & conditions. You may be asked to provide evidence of previous service whilst we are conducting pre-employment checks to determine your starting salary.
For Temporary Appointments, if you are not currently a civil servant, you will take up the post on a Fixed Term appointment. You may be able to take this role up as a Secondment. If you are an existing Civil Servant, based outside of the UKHSA, you will take up the post as a loan which you will need your department to agree. You cannot take the post up as a fixed term. If you are an existing UKHSA member of staff, you will take up the post as either a level transfer or a temporary promotion as per the UKHSA’s Pay policy.
Given the nature of the work of the UKHSA, as a Category 1 responder under the Civil Contingencies Act, you may be required in an emergency, if deemed a necessity, to redeploy to another role at short notice. You may also be required to work at any other location, within reasonable travelling distance of your permanent home address, in line with the provisions set out in your contract of employment.
Late Applications will unfortunately not be considered.
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equality of opportunity. The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here.
Reserve List - If more than the required number of suitable candidates pass the interview criteria, you may be kept on a reserve list for 12 months subject to your agreement. You may be contacted, in merit-order, if similar roles with closely matching essential criteria become available and the department choose to appoint from a reserve list.
The panel will assess if candidates meet the requirement of the role first, using a specific benchmark system. If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.
Interview expenses will not be reimbursed.
UKHSA is required to check employment and/or education history covering three consecutive years. Please ensure you give details of at least two different referees, even if you were employed in one company for three years or more.
If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
Benefits of working at UKHSA include:
- Generous annual leave:
-26 days for the first 5 years of continuous service
-28 days after 5 years of continuous service
-32 days after 10 years of continuous service
-Plus public holidays and one privilege day for the King’s birthday - Access to a generous Defined Benefit pension scheme with employer contributions.
- Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving.
- Access to a retail discounts and cashback site.
- We also promote flexible working patterns (part-time, job-share, condensed hours). UKHSA views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they are able to enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including working from home, compressed hours and job sharing.
- We also offer a generous maternity/ paternity and adoption leave package.
Hybrid Working
UKHSA operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce.
As a hybrid worker, you will usually spend a minimum of 60% of your contracted hours (averaged over a month) working at one of UKHSA's locations (approximately 3 days a week pro rata) and the rest of your time working from home.
Disability Confident Scheme
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria at sift to ensure these candidates are invited to interview. If you wish to be included in this scheme please tick the box on your application form.
Reasonable Adjustments
The Civil Service is committed to making sure that our selection methods are fair to everyone.
To help you during the recruitment process, we will take into account any reasonable adjustments that could help you.
An adjustment is a change to the recruitment process or an adjustment at work.
This is separate to the Disability Confident Scheme.
If you need an adjustment to be made at any point during the recruitment process you should:
Contact the recruitment team in confidence as soon as possible to discuss your needs.
You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/
International Police Check
If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and could be time accrued over that period.
Internal Fraud check
If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.
Security Vetting
Please check the Security Clearance needed for the role and follow the link for more information:
https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels
Future location
UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK.
The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.
Person specification
Application form and supporting statement
Essential criteria
- Application form and supporting statement
Interview - Behaviours
Essential criteria
- Changing and Improving
- Seeing the Big Picture
- Communication and Influencing
- Managing a Quality Service
- Delivering at Pace
Interview - Presentation
Essential criteria
- Presentation
Documents
- Civil Service Recruitment Principles (PDF, 2.6MB)
- Civil Service Nationality Rules (PDF, 195.3KB)
- Application Form Guidance Notes (PDF, 77.3KB)
- Information Sheet - Starting salaries and benefits (PDF, 129.4KB)
- Information Sheet - Selection Process (PDF, 110.1KB)
- Working at UKHSA and your benefits (PDF, 219.2KB)
Further details / informal visits contact
- Name
- John Inglis
- Job title
- Resourcing Officer
- Email address
- [email protected]
- Additional information
If you need any information, or any questions answered, please do email [email protected]
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