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UK Health Security Agency

About

The UK Health Security Agency (UKHSA) prevents, prepares for and responds to infectious diseases, and environmental hazards, to keep all our communities safe, save lives and protect livelihoods.

We provide scientific and operational leadership, working with local, national and international partners to protect the public’s health and build the nation’s health security capability.

UKHSA is an executive agency, sponsored by the Department of Health and Social Care.

Contact

Address: 10 South Colonnade; London; E14 4PU

Find out more

Jobs Website

Open

Ref: 919-TM-301301-EXT Vacancy ID: 8079498

Media Services Operative (Rotation)

Accepting applications until: 30-Jun-2026 23:59

Vacancy status: Open

Accepting applications until: 30-Jun-2026 23:59

Location

Site: Scientific Campus
Town: Colindale (London)
Postcode: NW9 5EQ

Contract type & working pattern

Contract

Permanent

Hours

Full time
Part time
Job share
Flexible working

37.5 hours per week

Salary

Salary: £29,613 - £30,266 per annum, pro rata
Salary period: Yearly
Grade: (Civil Service: Administrative Officer (AO))

Specialty

Main area: Healthcare Science

The UK Health Security Agency (UKHSA) prevents, prepares for and responds to infectious diseases, and environmental hazards, to keep all our communities safe, save lives and protect livelihoods.

We provide scientific and operational leadership, working with local, national and international partners to protect the public’s health and build the nation’s health security capability.

UKHSA is an executive agency, sponsored by the Department of Health and Social Care.

Detailed job description and main responsibilities

Main Duties in Central Technical Discard (CTD) section:

To assist in running large scale autoclaves for the sterilisation of laboratory waste
Using a designated trolley, collect untreated Hazard Group 2 laboratory waste waste from collections points across the site
Assist laboratory staff with the processing of untreated Hazard Category 3 laboratory waste
Ensure collection points are stocked with empty discard bins for laboratory collection
Sort treated waste into various waste streams and clear according to procedures
Collect sample processing equipment ie cutlery, funnels, blenders from laboratories for washing and sterilisation
Perform manual washing of glassware, quality checking of glassware and restocking of glassware stock ready for use in production
Process sterilisation requests for laboratories using specified equipment
Check goods on receipt are correct and in good condition
Assist with logging and receipting of external orders
Ensure all equipment used is well maintained and cleaned
Prepare material required by engineers for the servicing and validation of equipment following local procedures
Take responsibility for checklists of routine daily/monthly tasks such as equipment maintenance checks and housekeeping tasks
Keep full and accurate records of work performed and archive administrative documentation as required following local procedures
Carry out routine stock take of consumables used
Ensure working areas are maintained ie kept clean and clutter free
Support trainees in activities as directed and delegated by local management team
Work flexibly to assist the needs of the team and requirements of local line management
Contribute to the care, maintenance and security of the premises and equipment by taking responsibility for the set-up and smooth running of equipment used and assist in problem solving issues for both equipment and procedures
To always work in accordance with the detailed and appropriate Safety regulations and guidance

Main Duties in Production section:

To prepare microbiological media (any container) following Standard Operating Procedures (SOP) or work instructions
To assist in running autoclaves (any size) for the sterilisation of media products and equipment
Manual dispensing of products or use of automated and/or semi-automated systems
To perform product capping, packing and labelling activities on products produced
Assist with the storage of products produced, clearly labelling with status of approval as outline in processes
Delivery of products produced to relevant laboratories
Construct and pack box and/or palette shipments for collection and delivery to external customers
Using a manual hand pallet truck; move bulk material based on need
Ensure all equipment used in the preparation of media is well maintained and cleaned
Prepare material required by engineers for the servicing and validation of equipment following local procedures
Take responsibility for checklists of routine daily tasks such as area and equipment cleaning, servicing, and quality control checks
Keep full and accurate records of work performed and archive administrative documentation as required following local procedures
Take part in stock take activities ie physical stock take and / or updating stock records of products produced and routine consumables used in section
Ensure working areas are maintained ie kept clean and clutter free
Support trainees as required in activities and delegated by local management team
Work flexibly to assist the needs of the team and requirements of local line management
Contribute to the care, maintenance and security of the premises and equipment by taking responsibility for the set-up and smooth running of equipment used and assist in problem solving issues for both equipment and procedures
To always work in accordance with the detailed and appropriate Safety regulations and guidance

This list is not exhaustive.

Essential criteria

GCSEs- or equivalent qualification- including Maths and English (Grade C or above), or equivalent experience in aligned fields (ie food production environment, pharmaceutical production environment or healthcare environment ie hospital sterile services
Clear history of relevant experience in a production environment: production of food, production of reagents; production of microbiological growth media
Clear history of experience in operating large-scale equipment ie autoclaves (total capacity of 850L), automated machinery or similar equipment
Able to follow processes and procedures
Able to work to deadlines
Attention to detail - accurate record keeping using both written and electronic means (use of Microsoft Office packages)
Able to undertake regular and repetitive Manual Handling activities, including the moving and Lifting of loads of approx. 10kg
Able to work as part of a team
Ability to problem solve
An understanding of cleanliness to catering and / hospital standard
An understanding and commitment to equality of opportunity and maintaining good working relationships

Selection Process Details

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and / or skills and abilities outlined in the essential criteria. 

Stage 1: Application & Sift 

You will be required to complete an application form. You will be assessed on the listed 11 essential criteria, and this will be in the form of a: 

Application form (Employer/ Activity history’ section on the application) 
1000 word supporting statement.

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.  
 
You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV. 

Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 1000 words. We will not consider any words over 1000 words. 

In the event of a large number of applications we will longlist into 3 piles of: 

Meets all essential criteria  
Meets some essential criteria  
Meets no essential criteria

If used, the piles ‘Meets all essential criteria’ and ‘Meets some essential criteria’ will proceed to shortlisting. 

In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:

Clear history of relevant experience in a production environment: production of food, production of reagents; production of microbiological growth media
Clear history of experience in operating large-scale equipment ie autoclaves (total capacity of 850L), automated machinery or similar equipment

If you are successful at this stage, you will progress to interview.

Feedback will not be provided at this stage. 

Stage 2: Interview

You will be invited to a single face to face interview at London, Colindale, NW9 5EQ. 

If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview. 

Knowledge, experience, skills & abilities will be tested at interview.

Interviews dates to be confirmed. 

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. 

Location

This role is being offered as office/lab based at our Scientific Campus in Colindale. Hybrid working is not available for this role.

Security Clearance Level Requirement

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-Terrorist Check.

Based at our scientific campus, you will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

IMPORTANT - PLEASE READ

If you experience technical difficulties when using Trac, please contact Support via https://apps.trac.jobs/support and provide screenshots/details of the issue encountered. If Trac cannot resolve your issue, you should notify the UKHSA Recruitment Team at [email protected] as soon as possible.

Please note that where no technical issue has been recorded by Trac, and no supporting evidence has been provided before the closing deadline, we will be unable to accept late applications. We therefore recommend submitting applications well in advance of the closing date and taking screenshots of any issues encountered.

Qualifications and Registrations

For roles where specific qualifications or registrations are required, successful applicants will be asked to provide appropriate evidence. Employment cannot commence until satisfactory documentation has been received and verified.

Civil Service Commission | Regulating recruitment into the Civil Service and helping uphold the Civil Service core values of Impartiality, Objectivity, Integrity and Honesty

Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Link below:

Artificial intelligence and recruitment | Civil Service Careers

This is a Non-Reserved post under the Civil Service Nationality Rules. To be eligible for employment in the UK Civil Service applicants must meet the Civil Service Nationality Rules (CSNRs) which operate independently of and additionally to the Immigration Rules. Applicants must also meet necessary security and vetting requirements, along with any other relevant pre-employment checks.

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

For more information on job nationality requirements and the right to work in the UK, see the Civil Service Nationality rules (opens in a new window) and the UK Visas and Immigration rules (opens in a new window)

For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.

The Civil Service pay structure and progression is different from NHS Agenda for Change (AfC), most local authority pay grades and other systems that have annual pay increments. For further details, please refer to the Information Sheet- Starting Salaries & Benefits attachment.

For AfC or Medical/Dental posts, you must have the correct professional registration to be appointed. The pay will follow the AfC or Medical & Dental terms & conditions. You may be asked to provide evidence of previous service whilst we are conducting pre-employment checks to determine your starting salary.

For Temporary Appointments, if you are not currently a civil servant, you will take up the post on a Fixed Term appointment.  You may be able to take this role up as a Secondment. If you are an existing Civil Servant, based outside of the UKHSA, you will take up the post as a loan which you will need your department to agree. You cannot take the post up as a fixed term. If you are an existing UKHSA member of staff, you will take up the post as either a level transfer or a temporary promotion as per the UKHSA’s Pay policy. 

Given the nature of the work of the UKHSA, as a Category 1 responder under the Civil Contingencies Act, you may be required in an emergency, if deemed a necessity, to redeploy to another role at short notice. You may also be required to work at any other location, within reasonable travelling distance of your permanent home address, in line with the provisions set out in your contract of employment.

Late Applications will unfortunately not be considered.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equality of opportunity. The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via  email:  [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here.

Reserve List - If more than the required number of suitable candidates pass the interview criteria, you may be kept on a reserve list for 12 months subject to your agreement. You may be contacted, in merit-order, if similar roles with closely matching essential criteria become available and the department choose to appoint from a reserve list.

The panel will assess if candidates meet the requirement of the role first, using a specific benchmark system. If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.

Interview expenses will not be reimbursed.

UKHSA is required to check employment and/or education history covering three consecutive years. Please ensure you give details of at least two different referees, even if you were employed in one company for three years or more.

If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

 Benefits of working at UKHSA include:

Generous annual leave:
-26 days for the first 5 years of continuous service
-28 days after 5 years of continuous service
-32 days after 10 years of continuous service
-Plus public holidays and one privilege day for the King’s birthday
Access to a generous Defined Benefit pension scheme with employer contributions.
Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving.
Access to a retail discounts and cashback site.
We also promote flexible working patterns (part-time, job-share, condensed hours). UKHSA views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they are able to enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including working from home, compressed hours and job sharing.
We also offer a generous maternity/ paternity and adoption leave package.

Hybrid Working

UKHSA operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce.

As a hybrid worker, you will usually spend a minimum of 60% of your contracted hours (averaged over a month) working at one of UKHSA's locations (approximately 3 days a week pro rata) and the rest of your time working from home.

Disability Confident Scheme

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria at sift to ensure these candidates are invited to interview.   If you wish to be included in this scheme please tick the box on your application form.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone.

To help you during the recruitment process, we will take into account any reasonable adjustments that could help you.

An adjustment is a change to the recruitment process or an adjustment at work.

This is separate to the Disability Confident Scheme.

If you need an adjustment to be made at any point during the recruitment process you should:

Contact the recruitment team in confidence as soon as possible to discuss your needs.

You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

International Police Check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and could be time accrued over that period.

Internal Fraud check

If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.

Security Vetting

Please check the Security Clearance needed for the role and follow the link for more information:

https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels

Future location

UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK.

The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.

Person specification

Application form and supporting statement

Essential criteria

Application form and supporting statement

Interview - Essential Criteria

Essential criteria

Questions on Experience, Knowledge and Skills

Documents

Further details / informal visits contact

Name: Timor Miakhel
Job title: Resourcing Support
Email address: [email protected]
Additional information: For further information relating to the role please contact [email protected]