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Open
Ref: 349-WTWA-7822394-RL4 Vacancy ID: 8083570

Senior Clerical Officer

Accepting applications until: 29-Jun-2026 23:59

Open

Accepting applications until: 29-Jun-2026 23:59

Location

Wythenshawe Hospital
Southmoor Road
Wythenshawe
M23 9LT
Manchester

Contract type & working pattern

Permanent
Full time - 37.5 hours per week (A 7 day service)

Salary

£25,760 - £27,476 per annum (pro rata)
Yearly

(NHS AfC: Band 3)

Specialty

Administration

Job overview

We are looking to recruit an enthusiastic and motivated Senior Clerical Officer to work at Wythenshawe Hospital in the Cardiac Diagnostic Department.

The post-holder is responsible for providing day to day administrative services including support of specialist Pacing Team and  and general departmental services.

The post-holder will be required to implement policies and procedures in their own area, communicate effectively and act independently.

The post-holder will be expected to exercise their own judgement through experience and troubleshoot, only flagging up matters outside of their remit.

Advert

The applicant will be a team player with a desire to learn and develop, you will have the ability to work accurately, plan and manage your own workload, possess excellent interpersonal and organisational skills and demonstrate the drive and focus to work within deadlines to provide a high quality service.

You will will be responsible for overseeing Cardiology Diagnostic waiting lists and scheduling appointments.

Please refer to job description and person specification for more detail about the role.

Working for our organisation

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.


At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes. 


Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.   

Explore ‘Inside MFT – Your Candidate Place’

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place.  This welcoming one‑stop hub gives you a real sense of who we are — what we stand for, how we reward and support you, and the many ways we care for you as you care for others.  You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

 To access ‘Inside MFT – Your Candidate Place', simply click on the relevant PDF document under the ‘Documents to download’ section and once opened, you can either scan or click on the QR code. 

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.
To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application 

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Experience

Essential criteria
  • Experience in use of Microsoft Office
  • Competent in the use of computer system for data entry and report generation
  • Good keyboard Skills
  • Proven experience of working to deadlines.
  • Problem solving abilities.
  • Experience of working a multi disciplinary team.
Desirable criteria
  • Experience of a hospital’s patient administration system
  • Experience of medical appointment systems.
  • Previous NHS experience

Skills

Essential criteria
  • Good oral and written communication skills.
  • Ability to accurately input data
  • Self motivated with the ability to manage own workload.
  • Ability to prioritise competing tasks effectively.
  • Excellent interpersonal skills

Knowledge

Essential criteria
  • Good understanding of Trust policies and procedures.
  • Knowledge of Departmental IT systems
  • Confidentiality
  • Health and Safety
Desirable criteria
  • Understanding of wider IT agenda within NHS

Other

Essential criteria
  • Conscientious and hard working
  • The ability to remain calm and professional under pressure
  • Proactive and able to work on own initiative
  • Tactful and diplomatic
  • Willingness to undertake training
  • Flexible
  • Caring/Professional manner
  • Team Player
Desirable criteria
  • Evidence of personal development.

Documents

Further details / informal visits contact

Name
Martin Clough
Job title
Cardiology Devices Administration Manager
Email address
[email protected]
Telephone number
0161 291 4615
Additional information

Eileen McLaggan

Cardiology Diagnostics Administration Manager

[email protected]

0161-291-4643

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