Trac proudly powers the recruitment for
UK Health Security Agency
About
The UK Health Security Agency (UKHSA) prevents, prepares for and responds to infectious diseases, and environmental hazards, to keep all our communities safe, save lives and protect livelihoods.
We provide scientific and operational leadership, working with local, national and international partners to protect the public’s health and build the nation’s health security capability.
UKHSA is an executive agency, sponsored by the Department of Health and Social Care.
Contact
- Address
- 10 South Colonnade
- London
- E14 4PU
Senior Business Analyst
Accepting applications until: 20-Jul-2026 23:59
Vacancy status: Open
Accepting applications until: 20-Jul-2026 23:59
Key details
Location
- Site
- Core HQ
- Town
- Birmingham, Leeds, Liverpool, London (Canary Wharf)
- Postcode
- E14 4PU
Contract type & working pattern
- Contract
- Fixed term: 23 months (from start date)
- Hours
- Full time
- Part time
- Job share
- Flexible working
Salary
- Salary
- £56,185 - £70,566 per annum, pro rata
- Salary period
- Yearly
- Grade
- (Civil Service: Grade 7)
Specialty
- Main area
- Senior Business Analyst
The UK Health Security Agency (UKHSA) prevents, prepares for and responds to infectious diseases, and environmental hazards, to keep all our communities safe, save lives and protect livelihoods.
We provide scientific and operational leadership, working with local, national and international partners to protect the public’s health and build the nation’s health security capability.
UKHSA is an executive agency, sponsored by the Department of Health and Social Care.
Job overview
We are looking for a Senior Business Analyst with the right experience to understand and analyse user and business needs in relation to Surge Response.
The Chief Data Officer (CDO) Group mission is:
To enable UKHSA to make the nation’s health secure through safe and innovative digital capabilities and by the transformation of public health data, analysis, insight and surveillance.
This role sits within the Surge Response Service Programme:
As part of its remit for Emergency Preparedness, Resilience and Response, UKHSA acts as a Category 1 responder under the Civil Contingencies Act2004. The Government states that UKHSA should have well-tested response capabilities to detect, contain and treat novel infectious diseases as part of its responsibility for preparing for the risk of ‘Emerging Infectious Disease’.
The Surge Response Service (SRS) Programme will build a flexible and scalable set of capabilities to respond to a range of health threats. This includes the capability for health protection teams,organisations, and the public to order test kits, fulfil orders, process and notify results and support contact tracing and targeted advice and guidance.
Advert
As a Senior Business Analyst, you will be responsible for understanding and analysing user and business needs for initiatives which will typically be large or complex.
You will ensure that outcomes are aligned with the service vision and business strategy, you will be expected to proactively contribute to SRS strategy by linking between current and future business models and delivering to business architecture.
Acting as a critical friend you will challenge constructively to achieve solutions that are fit for purpose, facilitate collaboration and communicate with all stakeholders to support the design, build and delivery to meet the user needs. This role is aligned to the Delivery, Data and Technology Framework (DDAT) career pathway Senior Business Analyst.
This list is not exhaustive.
Working for our organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers
Detailed job description and main responsibilities
A Senior Business Analyst has a good understanding of strategic arenas and leads analysis on large and complex initiatives:
- Analyse and understand business problem and opportunities
- Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures
- Lead on research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology, to identify problems, assess impacts and shape effective, value-driven solution
- Lead on the identification and elaboration of business needs to enable effective design, development and testing of services and business change
- Collaborate with the delivery squads to make decisions on prioritisation and minimum viable product by using analysis-led insights
- Ensure new products and services developed meet business and user needs, are aligned with organisational goals and take account of business and policy constraints. Where conflicting needs are identified they are challenged and resolved with the appropriate stakeholders.
- Develop, coordinate and agree sign off the As-Is and To-Be business process and requirements.
- Coordinate Stakeholder analysis and communication ensuring that stakeholder management is an ongoing process for the team.
- Manage and coordinate business analysis activity across the squad
- Line Manage 1x SEO Business Analyst
- Be active member of the UKHSA Business Analysis Community of Practice, developing the methodologies and approaches that are used across the agency.
Essential Criteria
- Practitioner level knowledge and experience in requirements management using a broad range of analysis techniques, including a business analysis related qualification or equivalent experience in business analysis.
- Extensive experience of leading the defining and managing business needs, user needs and requirements, including problem statements, epics, features, user stories, acceptance criteria and non-functional requirements. Ability to negotiate and address conflicts, ensure traceability of requirements and facilitation of prioritisation.
- Strong influencing capabilities with experience of communicating with, influencing and managing stakeholders from all levels, including resolving issues.
- Experience of working in Agile and in multi-disciplinary teams. Ability to define and agree the scope of your role within the squad and negotiate on delivery priorities.
- Experience of context, problem and option analysis, including leading work to understand context, problems and root cause. Can lead the approach to option development and evaluation with alignment to the bigger picture of the agency’s goals and strategy.
- Experience of leading process analysis and evaluation to identify business problems and to support the design, test, build, implementation and assessment of Business process improvement.
- Experience of using Business modelling techniques and defining good practice for eliciting appropriate information to create effective models. Able to demonstrate the use of business modelling outcomes to support decision making.
- Experience of developing business scenarios and acceptance criteria to support Testing.
- Excellent people management skills, able to engage and lead, with a passion for stretching and improving both teams and processes.
Selection Process Details (Success Profiles)
This vacancy is using Success Profiles and will assess your Behaviours, Experience, Technical skills.
Stage 1: Application & Sift
Success profiles Success Profiles - GOV.UK
You will be required to complete an application form. You will be assessed on the listed 9 essential criteria, and this will be in the form of a:
-
Application form (‘Employer/ Activity history’ section on the application)
-
1250 word supporting statement.
This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.
You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.
Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 1250 words. We will not consider any words over 1250 words.
Longlisting:
In the event of a large number of applications we will longlist into 3 piles of:
- Meets all essential criteria
- Meets some essential criteria
- Meets no essential criteria
If used, the pile ‘Meets all essential criteria’ will proceed to shortlisting.
Shortlisting:
In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:
- Practitioner level knowledge and experience in requirements management using a broad range of analysis techniques, including a business analysis related qualification or equivalent experience in business analysis.
If you are successful at this stage, you will progress to interview & assessment.
Feedback will not be provided at this stage.
Stage 2: Interview
Success profiles Success Profiles - GOV.UK
You will be invited to a single remote interview.
Behaviours, Experience and Technical skills will be tested at interview.
You will be expected to deliver a 10-minute Presentation titled Leading Requirements Management. You will be asked the question: How can you be confident that you have a comprehensive set of fully worked through business requirements?
The Behaviours tested during the interview stage will be:
- Making Effective Decisions - Lead behaviour
- Communication and Influencing
- Working Together
- Delivering at Pace
Interviews dates are to be confirmed.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Location
This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London). Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).
Security Clearance Level Requirement
Successful candidates must pass a basic disclosure and barring security check before they can be appointed.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-Terrorist Check
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).
Salary Information
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary.
Pay increases are through the relevant annual pay award for the role and terms.
Please be aware that the salary is based on the office location.
Grade 7
• £56,185- £66,581 (National)
• £58,340- £68,574 (Outer London)
• £60,494- £70,566 (Inner London)
IMPORTANT - PLEASE READ
If you experience technical difficulties when using Trac, please contact Support via https://apps.trac.jobs/support and provide screenshots/details of the issue encountered. If Trac cannot resolve your issue, you should notify the UKHSA Recruitment Team at [email protected] as soon as possible.
Please note that where no technical issue has been recorded by Trac, and no supporting evidence has been provided before the closing deadline, we will be unable to accept late applications. We therefore recommend submitting applications well in advance of the closing date and taking screenshots of any issues encountered.
Qualifications and Registrations
For roles where specific qualifications or registrations are required, successful applicants will be asked to provide appropriate evidence. Employment cannot commence until satisfactory documentation has been received and verified.
Artificial Intelligence (AI)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Link below:
Artificial intelligence and recruitment | Civil Service Careers
This is a Non-Reserved post under the Civil Service Nationality Rules. To be eligible for employment in the UK Civil Service applicants must meet the Civil Service Nationality Rules (CSNRs) which operate independently of and additionally to the Immigration Rules. Applicants must also meet necessary security and vetting requirements, along with any other relevant pre-employment checks.
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
For more information on job nationality requirements and the right to work in the UK, see the Civil Service Nationality rules (opens in a new window) and the UK Visas and Immigration rules (opens in a new window)
For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.
The Civil Service pay structure and progression is different from NHS Agenda for Change (AfC), most local authority pay grades and other systems that have annual pay increments. For further details, please refer to the Information Sheet- Starting Salaries & Benefits attachment.
For AfC or Medical/Dental posts, you must have the correct professional registration to be appointed. The pay will follow the AfC or Medical & Dental terms & conditions. You may be asked to provide evidence of previous service whilst we are conducting pre-employment checks to determine your starting salary.
For Temporary Appointments, if you are not currently a civil servant, you will take up the post on a Fixed Term appointment. You may be able to take this role up as a Secondment. If you are an existing Civil Servant, based outside of the UKHSA, you will take up the post as a loan which you will need your department to agree. You cannot take the post up as a fixed term. If you are an existing UKHSA member of staff, you will take up the post as either a level transfer or a temporary promotion as per the UKHSA’s Pay policy.
Given the nature of the work of the UKHSA, as a Category 1 responder under the Civil Contingencies Act, you may be required in an emergency, if deemed a necessity, to redeploy to another role at short notice. You may also be required to work at any other location, within reasonable travelling distance of your permanent home address, in line with the provisions set out in your contract of employment.
Late Applications will unfortunately not be considered.
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equality of opportunity. The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here.
Reserve List - If more than the required number of suitable candidates pass the interview criteria, you may be kept on a reserve list for 12 months subject to your agreement. You may be contacted, in merit-order, if similar roles with closely matching essential criteria become available and the department choose to appoint from a reserve list.
The panel will assess if candidates meet the requirement of the role first, using a specific benchmark system. If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.
Interview expenses will not be reimbursed.
UKHSA is required to check employment and/or education history covering three consecutive years. Please ensure you give details of at least two different referees, even if you were employed in one company for three years or more.
If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
Benefits of working at UKHSA include:
- Generous annual leave:
-26 days for the first 5 years of continuous service
-28 days after 5 years of continuous service
-32 days after 10 years of continuous service
-Plus public holidays and one privilege day for the King’s birthday - Access to a generous Defined Benefit pension scheme with employer contributions.
- Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving.
- Access to a retail discounts and cashback site.
- We also promote flexible working patterns (part-time, job-share, condensed hours). UKHSA views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they are able to enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including working from home, compressed hours and job sharing.
- We also offer a generous maternity/ paternity and adoption leave package.
Hybrid Working
UKHSA operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce.
As a hybrid worker, you will usually spend a minimum of 60% of your contracted hours (averaged over a month) working at one of UKHSA's locations (approximately 3 days a week pro rata) and the rest of your time working from home.
Disability Confident Scheme
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria at sift to ensure these candidates are invited to interview. If you wish to be included in this scheme please tick the box on your application form.
Reasonable Adjustments
The Civil Service is committed to making sure that our selection methods are fair to everyone.
To help you during the recruitment process, we will take into account any reasonable adjustments that could help you.
An adjustment is a change to the recruitment process or an adjustment at work.
This is separate to the Disability Confident Scheme.
If you need an adjustment to be made at any point during the recruitment process you should:
Contact the recruitment team in confidence as soon as possible to discuss your needs.
You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/
International Police Check
If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and could be time accrued over that period.
Internal Fraud check
If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.
Security Vetting
Please check the Security Clearance needed for the role and follow the link for more information:
https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels
Future location
UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK.
The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.
Person specification
Application form and supporting statement
Essential criteria
- Application form and supporting statement
Behaviours
Essential criteria
- Making Effective Decisions
- Communication and Influencing
- Working Together
- Delivering at Pace
Technical skills
Essential criteria
- Presentation
Documents
- Civil Service Recruitment Principles (PDF, 2.6MB)
- Civil Service Nationality Rules (PDF, 195.3KB)
- Application Form Guidance Notes (PDF, 77.3KB)
- Information Sheet - Starting salaries and benefits (PDF, 129.4KB)
- Information Sheet - Selection Process (PDF, 110.1KB)
- Working at UKHSA and your benefits (PDF, 219.2KB)
Further details / informal visits contact
- Name
- Charlene Gwekwerere
- Job title
- Resourcing Support Officer
- Email address
- [email protected]
- Additional information
For further information regarding the role please contact Karen Johnson [email protected]
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