Trac proudly powers the recruitment for
UK Health Security Agency
About
The UK Health Security Agency (UKHSA) prevents, prepares for and responds to infectious diseases, and environmental hazards, to keep all our communities safe, save lives and protect livelihoods.
We provide scientific and operational leadership, working with local, national and international partners to protect the public’s health and build the nation’s health security capability.
UKHSA is an executive agency, sponsored by the Department of Health and Social Care.
Contact
- Address
- 10 South Colonnade
- London
- E14 4PU
Associate Product Manager
Accepting applications until: 09-Aug-2026 23:59
Vacancy status: Open
Accepting applications until: 09-Aug-2026 23:59
Key details
Location
- Site
- Hybrid working based at any of our core HQs in Birmingham, Leeds, Liverpool, London Canary Wharf
- Town
- Birmingham, Leeds, Liverpool, London Canary Wharf
- Postcode
- EC14 4PU
Contract type & working pattern
- Contract
- 2 years (Fixed Term contract until August 2028 with possibility of extension)
- Hours
- Full time
- Part time
- Job share
- Flexible working
Salary
- Salary
- £41,983 - £52,113 Per annum, pro-rata
- Salary period
- Yearly
- Grade
- (Civil Service: Senior Executive Officer (SEO))
Specialty
- Main area
- Digital Development and Operations - Product Management
The UK Health Security Agency (UKHSA) prevents, prepares for and responds to infectious diseases, and environmental hazards, to keep all our communities safe, save lives and protect livelihoods.
We provide scientific and operational leadership, working with local, national and international partners to protect the public’s health and build the nation’s health security capability.
UKHSA is an executive agency, sponsored by the Department of Health and Social Care.
Job overview
We are looking for two Associate Product Managers to work within the Digital Development and Operations Team, which is part of UKHSA Chief Data Officer (CDO) Group.
The CDO Group mission is to enable UKHSA to make the nation’s health secure through safe and innovative digital capabilities and by the transformation of public health data, analysis, insight and surveillance. In Digital Development and Operations, we do this by delivering services which meet and maintain the Digital Service Standards https://www.gov.uk/service-manual/digital-by-default. We proactively partner, across UKHSA and beyond, to influence, design and deliver digital and technology products and services that underpin Agency objectives, and provide tangible, valued business and citizen health outcomes.
Advert
The Associate Product Manager is a key voice of product across Digital Development and Operations. They are embedded within the team, and it is their responsibility to create and prioritise requirements and ensure that the best product is developed to meet user needs. As an Associate Product Manager, you will help define, explain, and iterate a product vision that is compelling to your users, team and stakeholders. You will plan the work for multi-disciplinary teams helping to build out and deliver a product roadmap. Throughout the development of the product, you will be accountable for the quality of the product, ensuring that it meets both business and user needs.
Further duties can be found under Detailed Job Description and Main Responsibilities.
Working for our organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers
Detailed job description and main responsibilities
The Associate Product Manager is responsible for features, components or part of a product, contributing to the delivery of value. You will be a decision maker within the team, often working with a range of colleagues to make collaborative decisions but with clear responsibilities for planning, decisions on user stories content and completion, acceptance criteria and prioritisation of the backlog.
As an Associate Product Manager, you will:
- Work with Senior Product Managers across a portfolio to advocate for user needs throughout the organisation, prioritising delivery of greatest value.
- Manage a smaller product with support, or a subset of features of a larger product.
- Be part of one or more multi-disciplinary agile delivery teams to deliver excellent new products and iterations to existing products to meet user needs.
- Work with key stakeholders and a wide range of business colleagues to identify needs and manage dependencies across the organisation.
- Contribute to and iterate a product vision that is compelling to your users, team and stakeholders.
- Develop and maintain a high-level roadmap that helps users, colleagues and partners understand the direction and priorities of the service.
- Manage and refine the product backlog to ensure work is prioritised correctly and supports delivery of the product roadmap and wider team priorities
- Work collaboratively with the team and users to create user stories with clear acceptance criteria and validate them before development.
- Represent the service to meet governance commitments including Digital Service Standard assessments.
- Be actively involved in the Product Community of Practice and partner and user communities to promote the department’s principles and foster a collaborative approach to solution delivery and engagement.
In addition to the key responsibilities above this role will:
- Require adherence to all UKHSA Policies and Procedures.
- Contribute to the delivery of corporate goals and objectives.
- Support corporate service activity as set out in the Corporate Services Standard Operating Procedures.
- Perform any other duties that may reasonably be required by their line manager.
The above is only an outline of the tasks, responsibilities and outcomes required of these roles.
They will carry out any other duties as may reasonably be required. The job descriptions and person specifications may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.
Essential Criteria
- Agile working: is aware of agile methodology and how to apply the agile mind-set to all aspects of their work.
- Lifecycle Perspective: understands the different phases of product delivery and is able to contribute to, plan or run these.
- Operational Management: understand the operational processes of running and maintaining a product or service.
- Problem Ownership: understands and identifies problems, analysing and helping to identify the appropriate solution.
- Product Ownership: captures and translates user needs into deliverables.
- Strategic Ownership: focuses on outcomes, not solutions. Gets the organisation and team to buy-in.
- User focus: understands users and can identify who they are and what their needs are based on evidence.
Desirable Criteria
- Previous experience of Government digital and Digital Service Standards.
Selection Process Details - Success Profiles - GOV.UK
This vacancy is using Success Profiles and will assess your Behaviours, Experience and Technical Skills.
Stage 1: Application & Sift
At sift stage you will be assessed against the 7 Essential Criteria listed in this job advert. You will be required to complete an:
- Application form (‘Employer/ Activity history’ section on the application)
- 750 word Supporting Statement
This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the 7 Essential Criteria listed in this advert.
You will receive a joint score for your application form and statement. The application form is the kind of information you would put into your CV – please note you will not be able to upload your CV. Please complete the application form in as much detail as possible. Please do not email us your CV.
Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 750 words.
Longlisting
In the event of a large number of applications, we may longlist into 3 piles of:
- Meets all Essential Criteria
- Meets some Essential Criteria
- Meets no Essential Criteria
Only those that 'Meets all Essential Criteria' will progress to Shortlisting.
Shortlisting
In the event of a large number of applications, we may conduct an initial sift on the following Essential Criteria:
- Lifecycle Perspective: understands the different phases of product delivery and is able to contribute to, plan or run these.
Desirable criteria may be used in the event of a large number of applications/successful candidates.
If you are successful at this stage, you will progress to interview and assessment.
Feedback will not be provided at this stage.
Stage 2: Interview
You will be invited to a single face-to-face interview at UKHSA Canary Wharf, 10 South Colonnade, Canary Wharf, London E14 4PU.
Interview date(s) to be confirmed.
Behaviours, Experience and Technical Skills will be tested at interview.
The Behaviours and Experience being tested at interview stage will be:
- Changing and Improving - Lead Behaviour
- Making Effective Decisions
- Communication and Influencing
- Delivering at Pace
You will be asked to prepare and deliver a 10-minute presentation to assess your experience across the agile product delivery lifecycle.
Technical Skills will be assessed from the presentation.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
Salary Information
Civil Service: Senior Executive Officer (SEO)
- SEO Inner: £46,310 - £52,113
- SEO Outer: £44,148 - £50,121
- SEO National: £41,983 - £48,128
Per annum, pro-rata.
This is a fixed-term contract until August 2028 with possibility of extension.
Please be aware that the salary is based on the office location.
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
Location
This role is being offered as hybrid working based at any of our core HQs - Birmingham, Leeds, Liverpool, London Canary Wharf.
We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London).
Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).
Security Clearance Level Requirement
Successful candidates must pass a basic disclosure and barring security check.
IMPORTANT - PLEASE READ
If you experience technical difficulties when using Trac, please contact Support via https://apps.trac.jobs/support and provide screenshots/details of the issue encountered. If Trac cannot resolve your issue, you should notify the UKHSA Recruitment Team at [email protected] as soon as possible.
Please note that where no technical issue has been recorded by Trac, and no supporting evidence has been provided before the closing deadline, we will be unable to accept late applications. We therefore recommend submitting applications well in advance of the closing date and taking screenshots of any issues encountered.
Qualifications and Registrations
For roles where specific qualifications or registrations are required, successful applicants will be asked to provide appropriate evidence. Employment cannot commence until satisfactory documentation has been received and verified.
Artificial Intelligence (AI)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Link below:
Artificial intelligence and recruitment | Civil Service Careers
This is a Non-Reserved post under the Civil Service Nationality Rules. To be eligible for employment in the UK Civil Service applicants must meet the Civil Service Nationality Rules (CSNRs) which operate independently of and additionally to the Immigration Rules. Applicants must also meet necessary security and vetting requirements, along with any other relevant pre-employment checks.
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
For more information on job nationality requirements and the right to work in the UK, see the Civil Service Nationality rules (opens in a new window) and the UK Visas and Immigration rules (opens in a new window)
For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.
The Civil Service pay structure and progression is different from NHS Agenda for Change (AfC), most local authority pay grades and other systems that have annual pay increments. For further details, please refer to the Information Sheet- Starting Salaries & Benefits attachment.
For AfC or Medical/Dental posts, you must have the correct professional registration to be appointed. The pay will follow the AfC or Medical & Dental terms & conditions. You may be asked to provide evidence of previous service whilst we are conducting pre-employment checks to determine your starting salary.
For Temporary Appointments, if you are not currently a civil servant, you will take up the post on a Fixed Term appointment. You may be able to take this role up as a Secondment. If you are an existing Civil Servant, based outside of the UKHSA, you will take up the post as a loan which you will need your department to agree. You cannot take the post up as a fixed term. If you are an existing UKHSA member of staff, you will take up the post as either a level transfer or a temporary promotion as per the UKHSA’s Pay policy.
Given the nature of the work of the UKHSA, as a Category 1 responder under the Civil Contingencies Act, you may be required in an emergency, if deemed a necessity, to redeploy to another role at short notice. You may also be required to work at any other location, within reasonable travelling distance of your permanent home address, in line with the provisions set out in your contract of employment.
Late Applications will unfortunately not be considered.
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equality of opportunity. The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here.
Reserve List - If more than the required number of suitable candidates pass the interview criteria, you may be kept on a reserve list for 12 months subject to your agreement. You may be contacted, in merit-order, if similar roles with closely matching essential criteria become available and the department choose to appoint from a reserve list.
The panel will assess if candidates meet the requirement of the role first, using a specific benchmark system. If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.
Interview expenses will not be reimbursed.
UKHSA is required to check employment and/or education history covering three consecutive years. Please ensure you give details of at least two different referees, even if you were employed in one company for three years or more.
If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
Benefits of working at UKHSA include:
- Generous annual leave:
-26 days for the first 5 years of continuous service
-28 days after 5 years of continuous service
-32 days after 10 years of continuous service
-Plus public holidays and one privilege day for the King’s birthday - Access to a generous Defined Benefit pension scheme with employer contributions.
- Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving.
- Access to a retail discounts and cashback site.
- We also promote flexible working patterns (part-time, job-share, condensed hours). UKHSA views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they are able to enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including working from home, compressed hours and job sharing.
- We also offer a generous maternity/ paternity and adoption leave package.
Hybrid Working
UKHSA operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce.
As a hybrid worker, you will usually spend a minimum of 60% of your contracted hours (averaged over a month) working at one of UKHSA's locations (approximately 3 days a week pro rata) and the rest of your time working from home.
Disability Confident Scheme
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria at sift to ensure these candidates are invited to interview. If you wish to be included in this scheme please tick the box on your application form.
Reasonable Adjustments
The Civil Service is committed to making sure that our selection methods are fair to everyone.
To help you during the recruitment process, we will take into account any reasonable adjustments that could help you.
An adjustment is a change to the recruitment process or an adjustment at work.
This is separate to the Disability Confident Scheme.
If you need an adjustment to be made at any point during the recruitment process you should:
Contact the recruitment team in confidence as soon as possible to discuss your needs.
You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/
International Police Check
If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and could be time accrued over that period.
Internal Fraud check
If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.
Security Vetting
Please check the Security Clearance needed for the role and follow the link for more information:
https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels
Future location
UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK.
The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.
Agenda for Change roles -NHS Pension
For roles offered under Agenda for Change (AFC) Terms and Conditions (and if you are eligible)
• If you are already on AFC T&Cs or accept the role on a fixed-term contract, you will be enrolled in the NHS Pension Scheme or keep your current AFC Pension.
• If you take the role on a loan or temporary promotion, you will retain your existing, substantive T&Cs.
• If the role is available under either AFC or Civil Service T&Cs depending on your registration, your pension scheme will align accordingly.
Person specification
Application form and supporting statement
Essential criteria
- Application form and supporting statement
Behaviours
Essential criteria
- Changing and Improving - Lead Behaviour
- Making Effective Decisions
- Communication and Influencing
- Delivering at Pace
Presentation
Essential criteria
- Experience across the agile product delivery lifecycle.
Documents
- Civil Service Recruitment Principles (PDF, 2.6MB)
- Civil Service Nationality Rules (PDF, 195.3KB)
- Application Form Guidance Notes (PDF, 77.3KB)
- Information Sheet - Starting salaries and benefits (PDF, 129.4KB)
- Information Sheet - Selection Process (PDF, 110.1KB)
- Working at UKHSA and your benefits (PDF, 219.2KB)
Further details / informal visits contact
- Name
- Sarah Handy
- Job title
- Resourcing Support
- Email address
- [email protected]
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