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University Hospitals Coventry and Warwickshire NHS Trust

Gwybodaeth

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our skilled employees across our hospital sites in Coventry and Rugby, with high quality patient care positioned at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a national and international leader in healthcare.

We provide general acute hospital services to approximately 500,000 people from Coventry and Rugby and specialist hospital services to over one million people from Coventry, Warwickshire and beyond. The Trust has a revenue budget of approximately £473 million, we employ over 10,000 staff, manage 1,380 beds and 32 operating theatres.

The Trust is made up of the following hospitals:
University Hospital Coventry
Hospital of St Cross – Rugby

Cysylltu

Address: University Hospital Coventry; Clifford Bridge Road; Walsgrave; Coventry; West Midlands; CV2 2DX
Contact Number: 02476 96 9192

Darganfod rhagor

Swyddi Gwefan

Closed

Cyf: 218-AC-B8B-8148965 ID y swydd wag: 8148965

Head of Communications

Closed for applications on: 6-Awst-2026 13:08

Statws y swydd wag: Closed

Closed for applications on: 6-Awst-2026 13:08

Lleoliad

Gwefan: University Hospitals Coventry and Warwickshire
Cyfeiriad: Clifford Bridge Road
Tref: Coventry
Cod post: CV2 2DX
Major / Minor Region: Swydd Warwick

Math o gontract a phatrwm gwaith

Contract: Parhaol
Oriau: Llawnamser - 37.5 awr yr wythnos (Working on site at University Hospital Coventry)

Cyflog

Cyflog: £66,582 - £77,368 per annum
Cyfnod cyflog: Yn flynyddol
Gradd: (NHS AfC: Band 8b)

Arbenigedd

Prif leoliad: Communications

Dyddiad y cyfweliad: 11/09/2026

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The post-holder leads the communications team and service at University Hospitals Coventry and Warwickshire NHS Trust, reporting into the Director of Marketing and Communications and within the Chief People Officer portfolio.

They will advise the Trust board and senior management team on communication strategies designed to support the organisation’s vision and delivery of its strategic plans and to enhance and maintain the organisation’s reputation. They will be responsible for ensuring that the Trust’s communications are coordinated, effective and professional for the wide range of audiences we serve including patients, carers, staff, national and local media, MPs, volunteers and partner organisations.

The Head of Communications role will influence and shape internal and external communication planning at all levels through the development of policies and systems designed to optimise two-way communications between the organisation and its internal and external stakeholders.

The post-holder will be expected to direct research and undertake analysis and interpretation of its findings to identify communication needs and formulate plans to meet them. The Head of Communications plays a key part in developing and implementing the Trust’s communications and marketing strategy, advising the Board and the Management Executive in the absence of the Director of Marketing and Communications and ensuring an integrated and planned approach across the organisation to internal and external communications. The role supports the Director of Marketing and Communications in developing the Communications department as a strategic function to support and promote the activities of the organisation. The communications service is a team of ~11 people, working a model of four days on site and one remotely. (See job description for full details).

For further details of the role please see the attached job description.

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we’ll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

Manyleb y person

Qualifications

Meini prawf hanfodol

• Educated to degree level or substantial equivalent experience • Training as a journalist, marketing or a communication professional.

Experience

Meini prawf hanfodol

• Evidence of success in the areas of delivering effective media and stakeholder relations, corporate branding, marketing and internal communications, which are recognised for their high standards. • Substantial relevant professional experience particularly in media relations, issues management. • Experience at developing and building teams. • Evidence of collaborative leadership and matrix working of teams. • Good understanding of different types of media including social media • Significant I.T. Experience, using windows packages to support daily activities such as Word, Excel and PowerPoint and desk top publishing and design packages such as Illustrator and/or Indesign. • Substantial experience of working a highly complex public sector environment in senior communications management role

Knowledge

Meini prawf hanfodol

• Strong writer with ability to write for difference audiences • Understanding of healthcare communications and public sector environment • Knowledge of social media and understanding of effective channel management • Thorough knowledge and understanding of current communications management issues and practice and their application at strategic and operational levels. • Experience of leading successfully in a highly complex public sector organisation in a senior communications management role. • Understanding of the law and accountability of NHS Trusts.

Skills

Meini prawf hanfodol

• Highly developed oral and presentation skills, with the ability to develop, communicate and gain ownership for a clear vision and direction. • Strong writer with ability to write for different audiences. • Good influencing skills, ability to communicate with impact and be able to convince through personal credibility rather than managerial authority. • Excellent time management and organisational skills. • A highly effective communicator who is creative, positive and persuasive. • A strong lateral thinker with the confidence and resilience required to operate in a complex and high profile organisation. • A commitment to public sector values. • An inspiring leader who leads by example and empowers others. • Team player • Political awareness • Analytical mind • Outgoing personality – able to face unknown settings with confidence • Have a flexible and dedicated approach to work. • Willingness to travel as appropriate. • Highly motivated and not easily discouraged. • Understanding of and commitment to equal opportunities in employment and service delivery. • Personal and professional demeanour and credibility that generates trust and confidence in others. • The highest degree of honesty, probity and integrity

Commitment to Trust Values and Behaviours

Meini prawf hanfodol

• Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) • Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Dogfennau

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw

Lynda Ms Scott

Teitl y swydd

Director of Marketing and Communications

Cyfeiriad ebost

[email protected]

Rhif ffôn

07798846767

Gwybodaeth i gefnogi eich cais

This is a key role that collaboratively leads the communications team operationally, nurturing those individuals and bringing out the best collectively. Our organisation is centred on research, improvement and learning, so the role will be encouraged with leadership development and being part of a peer support network as well as supported by Lynda Scott, Director of Marketing and Communications. If you think this role might be you, we would love to hear from you.

If you would like to discuss the role, please email [email protected] or text your name and number and I will get back to you as soon as I am able to. Lynda Scott 07798 846767 (no agencies please).