Highly Specialist Speech and Language Therapist-Probation Service

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Clinical

·       To assess the speech, language and communication skills of adults known to Probation Services.

·       To provide appropriate specialist intervention where required.

·       To make onward referrals to other services. For example: Audiology, GP, Neurodevelopmental Assessments.

·       To support the professional network to adapt their practice, ensuring all required strategies are incorporated into support plans.

·       To be able to reflect on all aspects of an individual’s communication and identify appropriate strategies to facilitate and enhance communicative effectiveness.

·       To monitor the effectiveness of recommended strategies and to adjust advice as necessary.

·       To adapt clinical practice to meet individual’s circumstances on the basis of evidence from assessment.

·       To recommend clear packages of care based on best practice and differential diagnosis using highly specialist clinical knowledge to inform case management.

·       To write assessment reports, communication profiles and intervention programmes (as required) with clear strategies, advice and recommendations about next steps.

·       To keep up to date with new techniques and developments for the promotion and maintenance of good practice in working within Probation Services.

·       To demonstrate the ability to reflect on practice with peers and supervisors and identify own strengths and development needs.

·       To demonstrate excellent communication skills.

·       To adapt practice to meet the individual’s circumstances with due regard to cultural, linguistic (including use of interpreting services) and/or learning and language difficulties or differences.

·       To recognise potential breakdown and conflict when it occurs and seek to resolve using highly developed negotiation skills, seeking further support from management if necessary.

·       To use appropriate strategies to manage aggressive behaviour within the workplace, and to report any incidences of aggressive behaviour in line with Probation and NHS policies.

·       To ensure that individuals and the professional network are involved in the planning and delivery of their care.

·       To listen to the concerns of individuals and the professional network and provide appropriate support and signposting.

·       To demonstrate highly developed negotiation skills across a range of issues and to negotiate with others around case management.

·       To maintain sensitivity to the emotional needs of individuals especially when sharing outcomes of assessments or recommendations for onward referrals.

·       To demonstrate empathy with individuals and colleagues ensuring that effective communication is achieved, particularly when the likelihood of communication breakdowns are higher.

·       To acknowledge individual’s journeys up until the point of involvement with the Probation Service and use trauma informed practices when interacting with individual’s and their families.

·       To evaluate own delivery and to be accountable for own professional actions and decisions, recognise own professional boundaries and seek advice from colleagues as required.

·       To follow any CNWL serious incident escalation pathway when required and seek advice from CNWL Adult Safeguarding Advisors.

·       To report all incidents, in a timely manner, and access learning following incident investigation outcomes.

·       To have due regard for own personal safety and that of individuals, their families and other professionals. In particular, to have regard for Probation and NHS lone worker, moving and handling, health and safety and infection control policies.

·       To follow local safety management policies and procedures and being aware of potential conflict between individuals and families using services. For example, consulting keep apart lists and the professional network when booking appointments.

·       To report, in a timely manner, all safeguarding concerns, following the latest safeguarding guidance and polices.

·       To share information, in a timely manner, with relevant professionals.

·       To record all concerns and discussions/supervisions regarding safeguarding issues in the individual’s clinical records.

·       To attend safeguarding supervision with the Named Nurse for Safeguarding Adults (Hillingdon) on a 3 monthly basis[JG1] [NE2] .

·       To work independently and to access clinical supervision on a regular basis (every 6-8 weeks). Clinical supervision should be recorded on the relevant system (Learning and Development Zone).

·       To collate evidence of professional development related to the RCSLT CPD log.

·       To work within legal frameworks relevant to the role. For example: SEND reforms, London Safeguarding Adult Procedures and Probation Guidance.

Leadership

·       To independently organise and manage a Speech and Language Therapy Service, balancing the demands of the caseload and other service and professional responsibilities.

·       To be flexible to meet the demands of the workload, including changing priorities to meet deadlines.

·       To demonstrate highly developed negotiation skills in the management of conflict across a range of situations, including dealing sensitively with complaints, avoiding escalation where possible, and to inform Probation and NHS management in a timely manner if required.

·       To provide feedback to the Probation and NHS managers about potential concerns with service delivery and make recommendations for possible solutions.

Education and Training

·       To attend training relevant to the role, in order to maintain and develop skills and knowledge required of a Highly Specialist Speech and Language Therapist working in the field of Probation and to maintain HCPC and RCSLT registration.

·       To maintain compliance with Probation and NHS mandatory training and ensure this is recorded on relevant systems.

·       To attend relevant Clinical Excellence Networks.

·       To make use of in-house CPD opportunities including attending internal training sessions and shadowing opportunities.

·       To support the offer of student placements on an annual basis, this can be a shared responsibility with the Speech and Language Therapist based in Hillingdon Youth Justice Service.

·       To provide shadowing opportunities and second opinions to the wider professional network as required.

Service Development

·       To collate data and report on Key Performance Indicators on a quarterly basis. This data should be approved by NHS Managers before being shared with the Probation.

·       To provide ad hoc data to Probation managers as required.

·       To identify possible service improvements as a result of audits and share these with management.

·       To contribute to an annual report that is presented to the Youth Justice Strategic Partnership Board.

Clinical Governance

·       To maintain clinical records on NHS (Systm1) in line with the RCSLT and NHS clinical record keeping guidelines.

·       To follow data protection guidelines, Caldicott principles, confidentiality and information governance principles as per mandatory training.

·       To seek advice from management/information governance leads where additional support is required.

·       To ensure all new referrals are added to NHS record systems.

·       To ensure all appointments and any communication (direct/indirect) related to a individual’s care is added to NHS record systems.

·       To ensure that all Probation Speech and Language databases are kept up to date.