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NHS England
About
NHS England’s purpose is to create the conditions for an ambitious and high quality NHS. We empower our people and partners to solve problems, provide outstanding care for every patient and improve the nation's health.
Our 7 regional teams work directly with systems and NHS providers across the country. Each region acts as the interface between national strategy and local delivery, overseeing performance, supporting improvement and enabling transformation at scale.
Contact
- Address
- Wellington House
- 133-155 Waterloo Road
- London
- SE1 8UG
- Contact Number
- 0300 330 1369
FOI and Parliamentary Briefing Officer
Accepting applications until: 13-Sep-2026 23:59
Vacancy status: Open
Accepting applications until: 13-Sep-2026 23:59
Key details
Location
- Site
- National
- Address
- NHS England office
- Town
- National
- Postcode
- SE1 8UG
- Major / Minor Region
- West Yorkshire
Contract type & working pattern
- Contract
- Fixed term: 6 months (until 31st March 2027. Secondment only for current NHS employees)
- Hours
- Full time
- Part time
- Job share
- Flexible working
Salary
- Salary
- £32,073 - £39,043 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 5)
Specialty
- Main area
- Communications
Our Organisation
We share the core values set out in the NHS Constitution, which all colleagues are expected to demonstrate.
We support you to work in a way that is best for the NHS, our patients and you and your colleagues. Talk to us about how we might be able to accommodate a flexible working arrangement, whether that’s a job share, part time, hybrid working or another flexible pattern.
Job overview
We are looking for a candidate with excellent communications skills to perform this key role in the External Affairs team of the Communications sub-directorate (part of the Strategy Directorate). Working as part of a small team, the Freedom of Information and Parliamentary Business team.
The post holder will have an important role in delivering NHS England’s statutory Freedom of Information obligations.
The post involves:
· The routine handling of FOI requests in a busy organisation, supported by senior managers within the team to develop FOI knowledge.
· Actively managing FOI casework using the Central Records Management (CRM) system.
· Networking effectively with all the Directorates of NHS England, and the Chief Executive’s office.
· Ensuring that record-keeping within the area of work is effective.
· Being an effective advocate for the importance of FOI.
The post holder will report to the Senior Freedom of Information Manager. They will not have any line management responsibility. The post is Leeds, London or any NHSE office.
Advert
As Case Officer, the post holder will work as part of a busy team in delivering an effective service supporting the management of FOI requests submitted to NHSE and affiliated organisations. The post entails coordinating responses on sometimes very complex subjects and turning this information into effective and timely FOI responses.
Working for our organisation
NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services.
In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.
If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
We cannot offer visa sponsorship for any vacancies.
Detailed job description and main responsibilities
The post holder will manage responses independently, liaising with colleagues when appropriate. Tasks include:
· Networking effectively with all the Directorates of NHS England, and the Chief Executive’s office.
· Actively managing cases within the FOI function
· Ensuring that record-keeping and knowledge management within the area of work is effective.
· Representing the area of work to others, internally.
· Being an effective advocate for the importance of FOI.
Key Functional Responsibilities Project Management
· Undertake information/project analysis.
Participate in relevant internal and external working groups/projects to provide information/analyst advice and support and to maintain data collection systems for its effective use by the team.
· Analyse and report on data and monitor the processing of data and information.
· Provides information to project lead on project and statistical information matters.
Financial and Physical Resources
· Support and inform the requirement and targeting of resources, monitoring spend, implementing and evaluating jobs and delivery of financial recovery/savings plans by providing high quality information and analysis.
· Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on time.
People Management (as required)
· Provide training, advice and support on own area of responsibility where applicable.
· Support training and induction of staff.
· Supervises team on their day to day activities
· Participate in the recruitment processes
Information Management
· Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner.
· Develop and maintain databases required for the role and/or department programme.
· Maintain administrative and information resources.
· Contribute to effective information management within the team.
Research and Development:
· Undertake auditing of projects, services and initiatives.
· Carry out web based and publications research.
· Actively supports and contributes to the development of key performance indicators for the successful assessment of performance.
Planning and Organisation:
· Support implementation of project, service, initiative through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the team.
· Plan and organise meetings or events and assist in the diary management requirements of individuals in connection with portfolio of work.
Policy and Service Development:
· Propose changes to own project, service, and initiative work, informing policy and making recommendations for more effective delivery.
· Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management.
· Authorised signatory for travel arrangements and meeting expenses.
Key Working Relationships
· The post holder will be required to maintain constructive relationships with a broad range of stakeholders.
· Work with members of the team to develop and implement project data collection systems that will provide accurate and timely data.
· Communicate information and issues, including briefings and reports.
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.
We strive to ensure our people feel trusted, valued and empowered. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that.
We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
We ensure all applicants are treated fairly and consistently at every stage of the recruitment process. This includes considering reasonable adjustments for people who have a disability and/or who are neuro-divergent.
We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.
Your application is your opportunity to demonstrate how you meet the requirements of the role. While we appreciate you may have had some support with your application (for example, using AI technology or guidance from a trusted individual), it’s important all the information you provide in it reflects your own knowledge, skills and experience and we trust that you apply on that basis.
If you’re applying for this role on a secondment basis, please get agreement from your current line manager before you apply.
We don’t accept applications via recruitment agencies, and we cannot offer visa sponsorship for any vacancies.
To comply with the HM Government Functional Standard GovS 007, and specifically the Personnel Security Standards 2024, individuals employed or contracted by NHS England may be required to undergo a Baseline Personnel Security Standards check, dependent on the role.
NHS Business Services Authority is responsible for processing your application; our privacy can be accessed directly on the application page when you select to apply.
If you are appointed to a post, your information will also be transferred into the NHS Electronic Staff Records system.
If you have a query about your application, please contact the recruitment team: [email protected] or 0300 330 1369.
NHS England
Person specification
Qualifications
Essential criteria
- Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Knowledge and experience
Essential criteria
- Understanding of the Freedom of Information system and the organisation’s statutory responsibilities for the FOI Act 2000
- Excellent organisational skills and ability to work collaboratively in a team with a large number of overlapping tasks
- Willingness to work in a very busy function delivering precisely on tasks covering complex and detailed information • Ability to share of intelligence gathered from
- Ability to co-ordinate work with other teams and Directorates
Skills Capabilities & Attributes
Essential criteria
- Excellent time management skills with the ability to re-prioritise
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills
- Ability to work without supervision/autonomously. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
- Demonstrate good levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively
Documents
- JD Band 5 FOI and Parliamentary Briefing Officer (PDF, 648.5KB)
- Occupational Functional Requirements (PDF, 67.8KB)
- NHSE - Verification of ID and RTW Guide (PDF, 306.6KB)
- Guide to Completing Your Application (DOCX, 42.7KB)
- Note for Existing NHS Employees applying for Fixed Term vacancies (DOCX, 26.2KB)
Further details / informal visits contact
- Name
- Chloe Whiles
- Job title
- Freedom of Information Lead
- Email address
- [email protected]
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