POD Administrator
Accepting applications until: 30-Aug-2026 23:59
Vacancy status: Open
Accepting applications until: 30-Aug-2026 23:59
Key details
Location
- Site
- Omega House
- Address
- 112 Southampton Road
- Town
- Eastleigh
- Postcode
- SO50 5PB
- Major / Minor Region
- Hampshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £28,392 - £31,157 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- Primary Care
- Interview date
- 11/09/2026
Job overview
Please note this organisation does not hold a sponsorship licence, we regret to inform you that we are unable to consider applications from individuals who require sponsorship
The Pharmacy, Optometry and Dental (POD) team is newly formed following a period of reorganisation and so this is an exciting time to join and help shape the way NHS Hampshire & Isle of Wight supports and works with our Pharmacy, Optometry and Dental Practices.
Advert
To provide a comprehensive administration service to the the team and POD including supporting key areas of work and being the main point of contact for all queries.
To provide a comprehensive and efficient secretarial and administration service to the Pharmacy, Optometry and Dentistry (POD) Team including supporting key areas of work and being the main point of contact for all queries. To assist the Team with day-to-day admin tasks. To work with little supervision, prioritise on a daily basis ensuring the smooth operation of the office area and office systems. The role also requires handling comprehensive and sensitive information/correspondence, document management and arranging complex meetings. To work as a member of a team of Administrators and Support Officers in a flexible and co-operative way, in particular providing support for the other administrators and the wider director team at times of pressure and absence.
This role is suitable for those with NHS experience but also may be a step into the NHS to develop knowledge and skills within the Primary Care team and wider ICB.
Working for our organisation
We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.
We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement and a balance between work and personal life.
We enjoy a forward thinking and innovative culture and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.
Here is a summary of some of the benefits and services which are on offer to staff:
· 27 days paid minimum holiday and bank holiday entitlement
· NHS pension scheme
· Sick pay policy
· Occupational health services including staff counselling services
· Flexible working and family friendly policies
· Flexible retirement and retirement vouchers
· Health Service Discounts – offers for stores, travel, equipment etc.
Successful candidates will be subject to a six-month probationary period.
Detailed job description and main responsibilities
As outlined in the job description, duties for this role are summarised as follows:
Provide comprehensive administrative and secretarial support to the Pharmacy, Optometry and Dentistry Team.
Manage complex diaries, appointments and meeting schedules for senior staff.
Arrange meetings, workshops, conferences, training events and associated logistics.
Prepare agendas, meeting papers and supporting documentation.
Attend meetings and produce accurate minutes, action logs and follow-up communications.
Manage incoming and outgoing correspondence, ensuring sensitive and confidential information is handled appropriately.
Respond to enquiries, telephone calls and Microsoft Teams communications, redirecting issues as required.
Maintain effective filing, record management and document control systems.
Support the production of reports, presentations, letters, spreadsheets and other documentation.
Assist with data collection, reporting and governance processes.
Provide administrative support for projects and programme activities across the POD team.
Support recruitment, induction, training and development activities where required.
Liaise with colleagues across the ICB, NHS England, providers, contractors and external stakeholders.
Provide cover for colleagues during periods of absence and support wider team priorities.
Applicant requirements
Person specification
Knowledge, Training and Experience
Essential criteria
- Educated to GCSE/O level grade C in English or equivalent.
- NVQ 3 in Business Administration/Management or equivalent experience.
- Experience of working in a changing environment.
- Experience of typing and formatting of documents.
- Experience or preparing agendas and taking minutes/notes.
- Experience in complex diary management/ planning and organising complex meetings.
Skills and Attributes
Essential criteria
- Ability to work as part of a close-knit team.
- Effective communication skills – verbal and written.
- Have a professional telephone manner.
Planning and Organisational
Essential criteria
- Ability to act on own initiative without supervision.
- Ability to organise and prioritise work whilst being flexible and adaptable in order to meet competing priorities.
Information and Communication Technology
Essential criteria
- Excellent working knowledge of Microsoft Office package/Microsoft Teams.
Documents
Further details / informal visits contact
- Name
- Olivia Crispin
- Job title
- Senior Commissioning Manager
- Email address
- [email protected]
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