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Tees, Esk and Wear Valleys NHS Trust
About
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Contact
- Address
- Trust Headquarters
- West Park Hospital
- Edward Pease Way
- Darlington
- County Durham
- DL2 2TS
- Contact Number
- 01325 552000
EPR Trainer
Accepting applications until: 18-Nov-2026 23:59
Vacancy status: Open
Accepting applications until: 18-Nov-2026 23:59
Key details
Location
- Site
- Flatts Lane Centre
- Address
- Normanby
- Town
- Middlesbrough
- Postcode
- TS6 0SZ
Contract type & working pattern
- Contract
- Fixed term: 9 months (contract end date 30/09/27)
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £32,073 - £39,043 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 5)
Specialty
- Main area
- Training and Education
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
The EPR Face-to-Face Trainer will support the successful implementation of the Trust’s Electronic Patient Record by delivering high-quality, consistent and role-based face-to-face training to clinical and non-clinical staff. The role will help staff develop the knowledge, confidence and practical skills required to use the EPR system safely and effectively in day-to-day practice.
The post holder will deliver agreed training sessions using approved learning materials, practical scenarios and training environments. They will support learners to understand key system tasks, apply learning to real workflows and raise any issues, learning gaps or access concerns to the EPR Training Lead.
By providing supportive, engaging and accessible training, the post holder will contribute to staff readiness, system adoption, safer practice and the wider success of the EPR programme.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Advert
The post holder will deliver face-to-face EPR training using approved lesson plans, practical scenarios and training environments, ensuring sessions are prepared, rehearsed and delivered to a consistent standard. Additionally, you will prepare and check the EPR training/sandpit environment before delivery, ensuring learner access, training accounts, scenarios and system tasks are available and suitable for the planned session.
The successful candidate will support safe and effective EPR use by reinforcing best practice in information governance, records management, data quality and accurate documentation throughout training delivery. You will prepare training rooms, equipment and learning resources to ensure sessions run smoothly, record attendance, learner outcomes and training feedback accurately using agreed systems and processes.
You will be expected to identify and share common learner questions, training risks, system issues and improvement opportunities to support continuous improvement of EPR training materials and delivery. You will support a positive, inclusive and accessible learning environment for staff with different levels of confidence, experience and digital skills.
Working for our organisation
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We are an anti-racist organisation. We believe racism and discrimination have no place within our Trust and are committed to creating a culture where everyone can thrive. We are seeking people whose behaviours and values align with this commitment, and who are willing to actively promote inclusion, challenge discrimination and support equity for all.
Detailed job description and main responsibilities
You will work flexibly across Trust sites and services to support the delivery of the EPR training programme and contribute to training readiness by taking part in dress rehearsals, walkthroughs and trainer sign-off activities, ensuring learning materials, exercises and system demonstrations are fit for purpose before formal delivery.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
Right to Work in the UK
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk).
Please provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk). Your current immigration status will not be considered as part of the shortlisting or interview process.
Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead, subject to role meeting the required conditions.
We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk)
Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your Right to Work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.
AI in Recruitment
We are aware that Artificial Intelligence (AI) technology is increasingly being used to generate responses for application forms. Applications for this role should be written by the applicant and if, during shortlisting, a Recruiting Manager believes AI has been used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Employment History
When completing your application form, please ensure that you include your full employment history, in chronological order with your most recent job/employment at the top. Failure to complete your employment history in full could result in your application being rejected.
Fixed Term Posts/Secondments
If the contract type on the vacancy states 'Fixed Term' this would mean the vacancy is being advertised to address a temporary need for the duration stipulated on the advert, however, in the event that permanent funding is secured for the post the successful applicant will be confirmed in post on a permanent basis.
Internal applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis.
Support with applications
We have computers facilities available in our libraries (Durham, Middlesbrough, and Darlington) to support applicants. If you would like to access to a laptop for your application, please contact the library team to arrange a time to visit, please email: [email protected] . We will always endeavour to make this available however we cannot guarantee that we will be able accommodate this before the vacancy closes.
Trust Welcome Day
Here at Tees, Esk and Wear Valley Foundation NHS Trust, we want you to have a positive experience when you start your new role with us. We run a monthly face to face Trust Welcome Day and where possible, this will be your first day of employment. However, if this date is not possible, you will be required to attend a Trust Welcome Day within 4 weeks of your start date.
Applying for this post
We are an equal opportunities employer and welcome applications from individuals who have experience of mental ill health or learning disabilities. Our service users and carers tell us our staff should be consistently concerned with maintaining and improving care with pride, empathy and compassion.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
In order for your application to be successfully processed we will require references from your current and previous employer(s) which must cover a minimum period of three years. Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.
If your application is successful, the information you give on your application form will be used to create and be retained on your electronic staff record and to provide access to core Trust systems.
Please note that if the post you are applying for requires a DBS check, you will be required to also subscribe to the DBS Update Service, if successful, and thereafter renew your subscription each year. The Trust will reimburse the subscription fee.
After applying via the NHS Jobs link, you will be taken to our preferred Third party recruitment system so submit your application. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Tees Esk and Wear Valleys NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Additional Information
Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free.
Person specification
Qualifications
Essential criteria
- Educated to diploma level or equivalent relevant experience in training, education, healthcare, administration, digital learning, IT systems or a related area.
- Evidence of training, facilitation or presentation skills, or willingness to work towards a recognised training/facilitation qualification.
Skills
Essential criteria
- Strong communication and presentation skills.
- Ability to explain information clearly and patiently to staff with differing levels of digital confidence.
- Ability to assess learner understanding during sessions and adapt explanations within agreed learning outcomes.
- Good organisational skills and attention to detail.
- Ability to follow agreed lesson plans, training materials and processes.
- Ability to identify issues during training and escalate appropriately.
- Ability to deliver training using structured lesson plans and agreed learning outcomes.
- Good computer literacy and keyboard skills, including Microsoft Teams, Word, Excel and PowerPoint.
- Ability to work under pressure and meet deadlines during busy training periods
Desirable criteria
- Experience using training environments, digital learning tools or system demonstrations.
Experience
Essential criteria
- Experience of working with staff, learners or service users in a supportive role.
- Experience of maintaining accurate records or administrative information.
- Experience of working as part of a team in a busy or change-led environment.
- Experience of delivering or supporting face-to-face training, briefings, coaching, demonstrations or group learning.
- Experience of using digital systems, training environments or test systems to support learning, demonstrations or practical exercises.
Desirable criteria
- Experience delivering systems or IT-based training.
- Experience working in the NHS, healthcare, social care or a large public sector organisation.
- Experience supporting staff through change or digital transformation.
- Experience contributing to the development, testing, rehearsal or evaluation of training materials.
Knowledge
Essential criteria
- Understanding of adult learning principles and how to support learners with different levels of confidence and experience.
- Awareness of the importance of accurate training records, attendance monitoring and completion reporting.
- Understanding of the importance of safe, accurate and consistent use of digital systems in healthcare or large organisational settings.
- Understanding of the importance of information governance, confidentiality, data protection, records management and data quality when supporting staff to use digital systems.
- Understanding of how training environments, sandpit systems, test users and scenarios are used to support safe system learning before go-live.
- Understanding of face-to-face training delivery, including preparation, facilitation, learner support and feedback collection.
- Awareness of inclusion and accessibility considerations in training delivery, including reasonable adjustments and adapting support to learner needs.
Desirable criteria
- Awareness of ESR or other learning management systems.
Further details / informal visits contact
- Name
- Jessica Miles
- Job title
- Digital Learning and Development Manager
- Email address
- [email protected]
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