Community Care Navigator

Job overview

Are you looking for a new challenge? Are you organised, independent, proactive, determined and enthusiastic?

Do you like working with people and enjoy problem solving? Do you want to be part of a close knit team of Care Navigators who work autonomously and as part of a team?

We have a  part time post in Ardwick and Longsight working in the community to help people in the right place, at the right time.

The successful candidates will have a key role in navigating Health, Social Care and Voluntary Community Social Enterprise (VCSE) sector systems. They will act as a vital link for community and hospital staff to ensure care is effectively managed outside of the hospital setting and where appropriate reducing the risk of unnecessary hospital admission or support hospital teams in facilitating timely and safe discharge.

The successful candidate will require confidence and diversity with a range of computer skills and will be excellent communicators. Everyday is different in Care Navigation and you’ll need to think on your feet and be prepared for any situation!

The post is band 4, 17.5 hours,  flexible hours  with a possibility of occasional weekend and evening working.

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We work with a strengths-based approach and champion independence, joined up care and encourage bigger and wider conversations.

The post holder will act as a community liaison and coordinator to work within Neighbourhood teams to improve communication and collaboration including supportive signposting and case managing with people in the community. This will ensure access to the right support, at the right time, in the right location. The service has a large community based focus and links directly with people within their own homes and GP surgeries and collaborates with staff members in the community teams and Primary Care Networks and local Voluntary Sector.

The post holder will work alongside members of the multi-disciplinary team to enhance communication and connection leading to leading to more effective citizen care with a focus on keeping people safe, well and independent in the community. The post holder will also be able to manage their own diary and caseload autonomously.

Working for our organisation

MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.