Principal ICT Technical Architect

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Operational Responsibilities

• Provide leadership to and be responsible for creation, management and execution of Trust Enterprise Architecture.
• Responsible for technical leadership, design and delivery of  Trust wide applications; the voice, data and mobile network utilised in the Trust, capturing business requirements and translating these into implementation plans, overseeing services in the Production, Disaster Recovery and Development environments, and managing 3rd parties to develop and deliver the Trust's voice, data and mobile infrastructure.
• Define the technology environment roadmaps to ensure capacity and scalability, as demand and usage evolve within the business. This will be obtained through having visibility and understanding of the entire technology landscape.
• Work with the Technology Partners to ensure the implementation of the Roadmaps and Standards
• Identify, assess and communicate risks related to the Roadmap
• Provide internal consultancy on technical architectural issues and ensure lifecycle management of IT component solutions.
• Provide advice on complex technical issues and assist users, departments and departmental system managers.
• Be responsible for different aspects of development, management and provision of Information Technology, Information Management, and ICT development across the organisation
• Ensure that all the systems are secure and resilient through the effective application of security and Business Continuity principles
• Oversee the creation and governance of the artefact content of the Enterprise Architecture deliverables, e.g. Principles, Capability Map, Transversal Process, Integration Catalogue, Information Model, Application Map, Reference Architectures, etc.
• Participate in relevant internal and external working groups/projects, services and initiatives to provide project information and analytical advice and expertise.
• Overseeing the team to develop and implement project data collection systems that will provide accurate and timely data.
• Present project information and issues, explaining complexities, to a wide range of internal and external stakeholders.
• To liaise with other Managers to share best practice.
• Ensure alignment of all ICT programmes, services and standards with national technical and security requirements
• Have regular contact with internal and external stakeholders and will often need to engage with them over sensitive, complex, contentious and confidential issues.

Financial and Physical Resources Management

• Manage aspects of spend and budget relating to maintaining the technical architecture including forecasting and planning future spend.
• Preparation of business cases and budget request for developing and expanding all aspects of the technical Architecture
• Adopt standards and best practise in acquisition and procurement for ICT-related services
• Managing project resources within the ICT department. Deliver departmental as well as organisational level projects
• Responsible for Trust wide servers, both physical and virtual, storage and backup solution. Effective management of Business Continuity and Disaster Recovery Technologies, network infrastructure, servers, storage solutions and desktop equipment.
• To provide strategic and tactical support to all ICT projects taking a lead responsibility for ensuring that all projects are delivered on time and within budget.

Staff Management

• To play a lead role across a number of expert domains using matrix management.
• Lead and line manage highly skilled Robotic Process Automation team and Call forward team (total 2 direct reports)
• Provide leadership, guidance and opportunities for staff development to ensure effective performance and strong customer orientation in line with the ICT objectives.
• Motivate and delegate ICT staff to strive to constantly improve the service and delivery of ICT across the Trust
• Develop clear short and medium term workforce plans to include where appropriate proposals for multi skilling, re-profiling, and the effective deployment and use of staff.
• Liaise with Human Resources on staff management issues.
• Agree annual team and individual performance objectives of each team member
• Responsible for the effective communication of objectives, future and current plans briefing all staff within the team, promoting effective working between all staff in the Department and with directorates.
• Responsible for the effective recruitment and selection of staff in line with the Trust's Recruitment Code and Recruitment & Selection Processes and Standards.
• Ensure performance issues are dealt with in an appropriate and timely manner and follow the Trust's Disciplinary or Performance Procedures where formal action is necessary.
• Ensure that satisfactory systems are in place to maintain effective communication within your area and be responsible for ensuring that any Trust Communications Systems are utilised.
• Ensure that working practice complies with the Trust's policies and procedures for Data Protection, Confidentiality and Health and Safety ensuring the environment in which you and your staff work is safe, clean and tidy.

Information Management

• Keep up to date of Architecture and technology innovation best practices and trends. Promote a culture of innovation. Continuously seek opportunities for improvement within role, processes, team and the IT organisation as a whole
• To be responsible and accountable for network and application management and security; to actively review, monitor and improve network infrastructure security, undertake regular programme of self-audit and base lining by utilising the appropriate tools and in conjunction with formal audits as conducted by both Internal and external auditors.
• Demonstrate leadership on Regulatory & Compliance matters.
• Support and contribute to the implementation of Information Governance Framework, Data Protection and Freedom of Information within the Trust
• Ensure compliance with HSCN/NHSnet code of connection standards and ISO27001

Research and Development

• Liaise with third parties and other NHS Trusts to investigate and research into new technological initiatives and to identify best practices that would assist in improving patient care.
• Coordinate the assessment of new and emerging hardware, software and communication technologies, products, methods and techniques.
• Responsible for the design of Trust perimeter security, ensuring secure Internet connectivity in the Trust.
• Responsible for the evaluation, procurement and maintenance of Trust-wide Network and Infrastructure assets
• Direct and undertake research to inform the development and maintenance of the ICT Strategy
• Ensure new and emerging technologies are evaluated and integrated into the strategy and supporting projects and programmes where appropriate.

Planning and organisation

• Ensure projects are aligned with the Enterprise Architecture. Assess project proposals against agreed Enterprise Architecture and make recommendations for alignment, quality and efficiency.
• Create and develop a business driven technical architecture  that supports the current needs of King’s College Health NHS Trust
• Liaise closely with the ICT Director and help shape ICT vision and business plan.
• Develop the KCH technical architecture blueprint, infrastructure strategy and associated processes. Lead on the approach to turning the business objectives into a set of deliverables to support existing systems, new projects and exiting legacy systems.
• Develop and manage stake-holder relationships to enable the delivery of ICT service.
• Provide expert advice and guidance to managers, health professionals and other relevant members of staff on ICT related issues, and the relationship to their programmes of work.
• Identify, structure and formally document projects and programmes to implement the ICT Strategy; this may include the specification and implementation of appropriate tactical solutions
• Provide the Trust’s IT direction for all major strategic programmes that are underpinned by technology, including external cross organisational programmes
• Define, promote, implement and maintain global standards for the implementation of the technology changes.

Policy and Service Development

• Develop structure and schedule strategies and implement policies that will impact at both departmental and organisational level, be short or long term.
• Develop strategies and policies and ensure compliance across the organisation with relevant legislation and other standards aimed at ensuring the confidentiality, integrity and availability of information;
• Responsible for the development of Trust’s Data Infrastructure, wired and wireless, and information systems  and policies
• Lead the development and execution of ICT Strategies ensuring alignment with the Trust Vision and Business Plans.
• To develop, maintain and update the Trust’s ICT strategy and policies, in the light of progress against existing strategic objectives, and national and local policy developments.
• Manage implementation of IT Controls Assurance Standards and Risk Management action plan and maintenance of the ICT policies and procedures
• Define and document the operational policies and procedures for maintaining the platforms, technical ownership of procedures.
• Develop a consistent work programme for Trust wide Business Continuity Management/Disaster Recovery within ICT systems.
• Undertake horizon-scanning to ensure the continuous improvement and adaptation of performance management software tools to reflect changing internal and external requirements.
• Design, develop and implement the required internal process required to seamlessly integrate with the relevant processes of the third party infrastructure supplier