Bank Deputy Director ICT - Operations

Trosolwg o'r swydd

We are looking for a highly experienced lead for the day to day operation of the technical and operational services delivered to Trust staff and patients across all our acute hospital sites, community and satellite sites. Through this role the Deputy Director will lead on all customer service facing functions and manage the teams delivering the services of the department. In addition the Deputy Director will deputise for the ICT Director when needed.

The Deputy Director’s team delivers clinical, business and technology services to clinicians and staff to enable the most efficient, effective and safe patient care to be delivered, in the following areas:

·       Infrastructure Services including network, physical infrastructure and telephony

·       Service Management and Service Desk

·       IT Services including End User Technology, Non-clinical Applications Management and AV/VC services

·       Information Security and Risk.

The team also manages key relationships with external organisations who operate as strategic partners who support service delivery and quality.

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Key aspects of the role will be to:

•        Engage pro-actively with stakeholders.
•        Ensure effective IT service management and supplier management.
•        Provide assurance that IT services are secure and compliant with relevant legislation.
•        Drive reform and support organisational change, innovation and excellence.
•        Support the Trust’s long- and short-term strategic intentions by developing the infrastructure and capacity.
•        Provide expertise of best practice methodologies, regulatory requirement, and policies.
•        Imperatives, innovation and technological developments.
•        Manage key risks.
•        Ensure good financial management, including service recharging where appropriate.
•        Asset management and budget management.
•        Manage all of the departments within the IT service.

The Deputy Director of IT is responsible for not only delivering IT systems, but also planning and leading related change programmes to enable service transformation, thus maximising the benefits from investment and improving healthcare. The current emphasis is on Frontline Services Optimisation. They will also contribute to regional and national strategies, programmes and service management, taking a leading role where appropriate.  

Gweithio i'n sefydliad

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across Southeast London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality, and Inclusion at the heart of everything we do. By being person-centred, digitally enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history, and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste, and pollution wherever possible.