Trac proudly powers the recruitment for
King's College Hospital NHS Foundation Trust
About
We are one of London's largest and busiest teaching Trusts, with a strong profile of local services primarily serving the boroughs of Lambeth, Southwark and Lewisham.
Our specialist services are available to patients across a wider catchment area, providing nationally and internationally recognised work in liver disease and transplantation, neurosciences, haemato-oncology and foetal medicine.
Source - Trust Website
Contact
- Address
- King's College Hospital
- Denmark Hill
- London
- SE5 9RS
- Contact Number
- 0203 299 9000
RTT Tracker
Accepting applications until: 29-Jun-2026 23:59
Vacancy status: Open
Accepting applications until: 29-Jun-2026 23:59
Key details
Location
- Site
- Orpington Hospital
- Address
- Cardinham Road
- Town
- Orpington
- Postcode
- BR6 9JU
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £33,262 - £36,027 per annum, including high cost allowance
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- RTT
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£2.1 billion, 1.5 million patient contacts a year and more than 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.
We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.
Job overview
The role of RTT Tracker is to ensure that all data records relating to Referral to Treatment Times (RTT) for patients are accurate, up to date, and reflect national and local policies. This covers both admitted and non-admitted elective care and is used to support the trust to manage its critical access targets relating to 18 weeks
The post holder will be responsible for validating data for patients on RTT pathways. They will be required to collect and interpret data from a variety of sources and data systems, within and external to the Trust.
The post holder will alert the RTT Tracking Team Leader of consistent data recording or performance issues so that corrective action can be taken to avoid unnecessary delays in patient care. They will undertake detailed patient level validation and liaison with directorate teams and external organisations to obtain and record accurate information for monitoring purposes.
The post holder will also be required to act as a key contact for Trust admissions and outpatients booking teams, acting as a source of specialist knowledge relating to RTT and supporting process for continuous improvement of data recording.
Advert
To have a full and deep understanding of both national and local policies relating to RTT management.
Be fully proficient on all patient information systems throughout the Trust
Using their own initiative, supported by local guidance and the Patient Access Policy to implement, analyse, interpret and apply judgements involving the 18 weeks rules and definitions to ensure compliance.
Be responsible for ensuring that patient records have the correct clock starts and clock stops.
Meet personal targets for validation volumes and accuracy, as agreed with the RTT Tracking Team Leader.
Develop a specialist understanding of patient pathways in specific specialities, to ensure that patient clock starts and clock stops are interpreted accurately, in line with national and local access policies.
Highlight any systematic data recording errors or performance concerns to the RTT Tracking Team Leader.
Report to the RTT Tracking Team Leader or RTT Team Leaders any potential clinical governance issues, or complaints, so they are dealt with in a timely and appropriate manner.
To undertake further duties not covered in the job description to ensure the smooth running of the department
To ensure that all daily tasks and ongoing workloads are prioritised and completed within agreed timeframes.
To cover for colleagues during periods of absence and to cover work across multiple sites
Working for our organisation
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.
Detailed job description and main responsibilities
Main Duties and Responsibilities
To have a full and deep understanding of both national and local policies relating to RTT management.
Ensure that this specialist knowledge is kept up to date and changes in legislation and local policy are communicated effectively within the organisation, this includes communicating complex information to groups to ensure consistency and conformity with regulations.
Be fully proficient on all patient information systems throughout the Trust in order to extract information and monitor patient’s pathways (e.g. EPIC)
Using their own initiative, supported by local guidance and the Patient Access Policy to implement, analyse, interpret and apply judgements involving the 18 weeks rules and definitions to ensure compliance.
Be responsible for ensuring that patient records have the correct clock starts and clock stops, by validating and interpreting patient pathways from first outpatient appointment, through diagnostics, treatment planning and treatment. This may involve adjusting / correcting patient referrals where inaccurate data entries have been put in by divisions.
Meet personal targets for validation volumes and accuracy, as agreed with the RTT Tracking Team Leader.
Liaise with divisional admissions and outpatients booking teams to support the continuous improvement in divisional understanding of RTT rules and data quality. This may involve leading or participating in specific training sessions for divisions, as required.
Develop a specialist understanding of patient pathways in specific specialities, to ensure that patient clock starts and clock stops are interpreted accurately, in line with national and local access policies.
Highlight any systematic data recording errors or performance concerns to the RTT Tracking Team Leader.
Be responsible for liaison with staff from within the trust and referring organisations to collect accurate clock starts, stop and tertiary data sets and to provide stage of pathway information. Ensure that where patients have been referred for inpatient diagnostic/treatment that the clock start date has been clearly identified.
Support the RTT Tracking Team Leader, RTT Team Leaders and other operational managers in identifying, reporting and resolving data collection issues for queries relating to clock starts and stops in patient pathways.
Report to the RTT Tracking Team Leader or RTT Team Leaders any potential clinical governance issues, or complaints, so they are dealt with in a timely and appropriate manner.
To undertake further duties not covered in the job description to ensure the smooth running of the department and are deemed appropriate to the grade and responsibilities of the post.
To ensure that all daily tasks and ongoing workloads are prioritised and completed within agreed timeframes.
Attendance at meetings when required.
To cover for colleagues during periods of absence and to cover work across multiple sites
General
The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.
To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.
We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued.
At King’s we are a kind, respectful team:
§ Kind. We show compassion and understanding and bring a positive attitude to our work
§ Respectful. We promote equality, are inclusive and honest, speaking up when needed
§ Team. We support each other, communicate openly, and are reassuringly professional
To observe and maintain strict confidentiality of personal information relating to patients and staff.
To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.
This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.
All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication.
Everyone is responsible for promoting inclusion no matter their role or team. At King’s, we want to create an environment where everyone feels valued, respected and welcomed
Safe Guarding
The Trust takes the issues of Safeguarding Children, Adults and addressing Domestic Abuse very seriously. All employees have a responsibility to support the organisation in our duties by;
- attending mandatory training on safeguarding children and adults
- familiarising themselves with the Trust's processes for reporting concerns
- reporting any safeguarding child or adult concerns appropriately
IMPORTANT
- Check your email account regularly as this is how we will communicate with you
- If you delete the job from any of your accounts, you may be prevented from accessing further communications
- To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
- Please provide email addresses for referees where possible
- Click here to see the range of benefits we offer
- Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
- All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
- Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.
AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include. They shouldn’t however replace your own responses or be used to write the application for you.
Relying too much on AI can negatively impact your chances of success because automatically generated answers:
- might not be specific or relevant enough to address the criteria in the recruitment profile
- often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
- could misrepresent information about you, such as your qualifications, skills and experience
We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.
King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications
King's Health Partners Academic Health Science Centre Website
King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.
Applicant requirements
Person specification
Education and Qualifications
Essential criteria
- Educated to GCSE level or equivalent, with Grade C or above in English and Mathematics.
Knowledge and Experience
Essential criteria
- Experience of working in a role which required in-depth knowledge of RTT pathway validation
- Excellent knowledge of national RTT waiting time targets
- Experience of working in a face-paced administrative environment
Desirable criteria
- Experience using EPIC operating system
Skills and Competencies
Essential criteria
- Attention to detail and strong organisational skills
- Excellent communication and interpersonal skills
- Proficient with Microsoft Office suite: Word/Excel/Outlook
- Must be able to adapt to a rapidly changing workload and direction.
- Ability to handle patient data and information in a confidential and sensitive fashion
- Ability to work independently, managing and prioritise your own workload and to work as part of a team.
Further details / informal visits contact
- Name
- Peter Sweeney
- Job title
- RTT Tracking Team Manager
- Email address
- [email protected]
Start your application
Sign in
Create an account
Create your account and apply for your new job!





