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Guidance and Advice Service Manager
Closed for applications on: 24-Jun-2024 00:01
Vacancy status: Closed
Closed for applications on: 24-Jun-2024 00:01
Key details
Location
- Site
- Equinox House
- Address
- City Link
- Town
- Nottingham
- Postcode
- NG2 4LA
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Secondment: 12 months
- Hours
- Full time
- Flexible working
- Home or remote working
Salary
- Grade
- NHS AfC: Band 8A
Specialty
- Main area
- Administrative
The HRA is a Non Departmental Public Body with the remit to protect and promote the interests of patients and the public in health and social care research. We do this by supporting and promoting a robust and efficient regulatory and governance framework in the UK. We provide the Research Ethics Service (RES), Confidentiality Advice function, assessments and assurances on behalf of the NHS, and learning, guidance and advice for the research community. Our ambition is to make the UK a great place to do research, where more money invested in research goes into carrying out relevant, good quality research.
Our purpose is to ensure that research involving NHS patients and members of the public is approved through a proportionate and robust system, that they are provided with the information they need to help them decide whether they wish to take part, and that their opportunity to do so is maximised by simplifying the processes by which high quality research is assessed. We have already delivered significant improvements by centralising and simplifying the approval of research in the NHS in England, and are undertaking a range of significant programmes to deliver further improvements.
Job overview
The guidance and advice function supports the research community in the UK by publishing guidance, online tools and step by step guides as well as by responding to queries received through HRA and IRAS queries lines.
This role is responsible for the effective delivery and development of the guidance and advice function.
This role will be primary point of contact for colleagues, internal and external to the HRA, who need support from the guidance and advice team.
The postholder will ensure that the needs of a variety of stakeholder groups are understood and met as well as collaborating with key internal and external stakeholders. The post-holder will also be expected to bring together complex information from a range of sources and work in collaboration with colleagues across the relevant HRA Directorates as well as colleagues external to the HRA.
Advert
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Key Responsibilities A core function of the HRA is the provision of guidance and advice for the research community. The post-holder, working with other members of the guidance and advice team, HRA colleagues and stakeholders, is expected to make a substantive contribution to this core function. The role demands attention to detail, commitment to excellent customer service and a detailed knowledge of the regulatory and governance requirements for health and social care research, and the lifecycle of health research, in the UK. |
Working for our organisation
Working at the HRA, we are reminded daily of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for you, not just us and the work we do.
We are committed to creating an inclusive workplace that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community: age, disability, gender identity and expression, ethnicity, religion or
belief, sex, sexual orientation and other diverse characteristics, and we have policies in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.
When applying to work here, speak to us about how we might be able to
accommodate a flexible working arrangement – if it works for us, we will do our best to make it work for you.
Detailed job description and main responsibilities
This role sits within the HRA Approvals Service directorate which consists of various teams that all work together to provide the appropriate approval for health research in England and, for some applications, across the UK.
This directorate is responsible for:
- Delivering HRA Approval
- Supporting the Confidentiality Advisory Group and advising on the use of confidential patient information without consent
- Working to refine the systems and processes researchers need to follow to ensure a swift, robust and simple experience
- Providing guidance to applicants
- Providing training
- Working collaboratively with external partners to improve the research
environment
To find out more and to understand the full duties of the role, please refer to the job description attached.
In submitting your application with us, please note the following:
We currently do not accept applications via recruitment agencies.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Where applicants fail to demonstrate how they meet any one of the essential criteria of the person specification, the application will not be shortlisted. You will be considered based only on the information in your application form. CVs will not be considered.
The HRA reserves the right to close this vacancy early should it receive a sufficient number of applications.
Person specification
Qualifications
Essential criteria
- Degree qualification or extensive portfolio of evidence or equivalent level of experience or achievement.
- Evidence of commitment to ongoing professional and personal development
Desirable criteria
- Post-graduate qualification, preferably in scientific discipline, law/ethics or management
- Project management qualification or equivalent experience
Knowledge, Skills and Expertise
Essential criteria
- Proven interest and experience in health and social care research in the UK
- Thorough understanding of the role and remit of the HRA
- Expert understanding and knowledge of relevant legislation and policy that applies to health research in the UK, such as the Human Tissue Act, Mental Capacity Act, Data Protection Act, Clinical Trials legislation
- Expert understanding of the research approval, NHS governance and ethical review processes for UK health research
- Expert understanding of research methodologies and appropriate legislative and governance arrangements for different research types
- Ability to work in a dynamic and rapidly evolving environment with minimal supervision
Desirable criteria
- Awareness of NIHR clinical research network structures in England and/ or equivalent arrangements in devolved administrations
Experience
Essential criteria
- Experience of working within the public sector, NHS, higher education, and/or clinical research
- Experience of developing guidance, standard operating procedures or policy
- Line management / team management experience or equivalent competence
Desirable criteria
- Experience of conducting health research as a study co-ordinator, trial manager, investigator, research nurse or clinical research scientist
- Experience of developing guidance, standard operating procedures or policy for health research
- Customer service / change management/ service improvement experience
- Experience of processing research applications through at least one part of the UK research approvals system (for example as a sponsor, regulator, NHS/HSC R&D)
- Experience in creating and editing website content
Analytical and Judgemental Skills
Essential criteria
- Excellent oral and written communication skills with the ability to understand and interpret complex information and make relevant to a range of stakeholders. This requires: • written English skills at a level to summarise complex issues into a document. verbal English skills to be able to articulate procedural issues and comprehend complex discussion
- Excellent organisational skills with the ability to prioritise against a background of change and challenging deadlines, reprioritising own and others’ work as needed
- Excellent analytical and judgmental skills to analyse a range of complex facts within research applications, interpreting them and drawing conclusions to determine appropriate course of action
Interpersonal Skills
Essential criteria
- Flexible working approach, with proactive approach to change
Further details / informal visits contact
- Name
- Matthew Harris
- Job title
- Head of Approvals Operations
- Email address
- [email protected]
- Telephone number
- 0207 104 8343
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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